GetDistributionListMembersRequest produces UNKNOWN_DOCUMENT error?

[sgbeal]

Hi, all!

i'm trying to submit a GetDistributionListMembersRequest request, but no matter what i feed it i get service.UNKNOWN_DOCUMENT as my response. i'm using Zimbra 7.1.1 and GDLMR is not listed as being deprecated in the docs in have.

From what i can glean from the sparse documentation, UNKNOWN_DOCUMENT is referring to the GDLMR request itself, as opposed to the mailing list parameter sent via the request.

Request:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
  <soap:Header>
    <context xmlns="urn:zimbra">
      <userAgent name="ConsolZimbraClient" version="0.0.0.1-alphalpha"/>
      <authToken>0_...</authToken>
    </context>
  </soap:Header>
  <soap:Body>
    <GetDistributionListMembersRequest limit="0" offset="0">
      <dl>some-mailing-list@consol.de</dl>
    </GetDistributionListMembersRequest>
  </soap:Body>
</soap:Envelope>

Response:

<soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>unknown document: GetDistributionListMembersRequest</soap:Text></soap:Reason><soap:Detail><Error xmlns="urn:zimbra"><Code>service.UNKNOWN_DOCUMENT</Code><Trace>com.zimbra.common.service.ServiceException: unknown document: GetDistributionListMembersRequest
ExceptionId:btpool0-39953://zimbra.consol.de/service/soap:1317207223221:f982653a0e9f1259
Code:service.UNKNOWN_DOCUMENT
	at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:262)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:343)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
	at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at com.zimbra.cs.servlet.ZimbraServlet.s

The docs i have for this request type are (in their entirety):

<GetDistributionListMembersRequest [limit="{limit}"] [offset="{offset}"]>
  <dl>{dl-name}</dl>
</GetDistributionListMembersRequest>

<GetDistributionListMembersResponse more="{more-flag}" [total="{total}"]>
    <dlm>{member email}</dlm>+
</GetDistributionListMembersResponse>

Notes:
    limit - the number of members to return (0 is default and means all)
    offset - the starting offset (0, 25, etc)

    more-flag = true if more members left to return
    total = total number of distribution lists (not affected by limit/offset)

Any ideas on how i can work around this? (Or is there a different/better way to get the list of members for a given distribution list?)

:-?

[yutaka]

I am not sure what the problem is here.

But maybe you better add name space attribute/value like xmlns="urn:zimbraAdmin" to GetDistributionListMembersRequest element?

[sgbeal]

Thank you for the tip. i incidentally tried that about 30 minutes after my original post (i found the namespace in the whitelist documentation - it is not listed in the soap.txt doc), but the result was the same. Tomorrow i will check with our Zimbra admins to make sure that this particular request type is whitelisted.

[sgbeal]

i just found GetDistributionListMembershipRequest and tried it as well, but i get the same response:

...<GetDistributionListMembershipRequest xmlns="urn:zimbraAdmin">
      <dl by="name">...</dl>
    </GetDistributionListMembershipRequest>...

Leads to...

<soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>unknown document: GetDistributionListMembershipRequest</soap:Text></soap:Reason><soap:Detail><Error xmlns="urn:zimbra"><Code>service.UNKNOWN_DOCUMENT</Code>...

i'm stuck.

[yutaka]

What url do you use?
It should be for Admin UI.

[sgbeal]

i'm using https://internal-zimbra-server/service/soap. That's the only URL i've seen used by e.g. the AJAX mail client (most of my zimbra understanding comes from snooping that client's AJAX traffic). Is there a separate URL for certain requests?

[yutaka]

There is URL for administrator.

And it is normally
https://<your zimbra store hostname>:7071/zimbraAdmin

[sgbeal]

Thank you! i'll try that out on Tuesday!

[sgbeal]

i tried ...:7071/zimbraAdmin as well, but it has two problems:

a) HTTP 403 returned from our internal proxy server (not necessarily Zimbra-related)

b) i need a command which is non-admin because arbitrary users will need to be able to see who is/is not in the office. In order to get this information i need to be able to get the members of each internal group so that the in/out-of-office display can be broken down into departments/teams (project requirement).

If getDLMembers is admin-only then it doesn't matter whether it works or not - i cannot use it for this purpose.

[yutaka]

Javascript Code of non admin UI seems to create json request object like below:

var jsonObj = {GetDistributionListMembersRequest:{_jsns:"urn:zim braAccount", offsetffset, limit:limit}};

So Could you try "urn:zimbraAccount" name space with URL for non admin AJAX mail client?

BTW you better update your profile to tell us your ZCS version.