[SOLVED] <GetFreeBusyRequest> returning busy time as free time

[raymond.naseef]

Answer for the following is simple, following calendar property was checked: (Exclude this calendar when reporting free/busy times)

Running Zimbra 6.0.8 (full details below), we are making two requests for user's appointments and free/busy time. Thank you for your help.

These two requests are for the same time frame, and 2 appointments show up (one "Busy", the other "Out of Office"). <GetFreeBusyRequest> returns a single entry ignoring the appointments, stating the entire time is free.

Here is response:
<GetFreeBusyResponse xmlns="urn:zimbraMail">
<usr id="user1">
<f e="1301452394379" s="1301394794379"/>
</usr>
</GetFreeBusyResponse>


All of this is done with login by the same user (name is "user1"), who owns the calendar being checked. You can see below two calls to <GetFreeBusyRequest>, returning the same results.

Zimra full version info: Release 6.0.8_GA_2661.RHEL5_64_20100824100342 CentOS5_64 NETWORK edition.


[ Listing Appointments ]
========================

* REQUEST

POST /service/soap HTTP/1.1
Host: carmen.egr.msu.edu
Content-Type: text/xml; charset="utf-8"

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope
		xmlns:soap="http://www.w3.org/2003/05/soap-envelope"
		xmlns:zimbra="urn:zimbra"
		xmlns:zaccount="urn:zimbraAccount"
		xmlns:zmail="urn:zimbraMail">
	<soap:Header>
		<zimbra:context xmlns="urn:zimbraSoap">
			<zaccount:authToken>...</zaccount:authToken>
			<nonotify/>
			<noqualify/>
		</zimbra:context>
	</soap:Header>
	<soap:Body>
		<zmail:SearchRequest
				types="appointment"
				calExpandInstStar="1301394794379"
				calExpandInstEnd="1301452394379">
			<query>inid:10</query>
		</zmail:SearchRequest>
	</soap:Body>
</soap:Envelope>

* RESPONSE

Flat: Response
HTTP/1.1 200 OK
Date: Tue, 29 Mar 2011 18:35:00 GMT
Content-Type: text/xml; charset=utf-8
Content-Length: 2126

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
	<soap:Header>
		<context xmlns="urn:zimbra">
			<change token="3977"/>
		</context>
	</soap:Header>
	<soap:Body>
		<SearchResponse more="0" sortBy="dateDesc" offset="0" xmlns="urn:zimbraMail">
			<appt uid="60e2447d-82b2-48eb-9ff5-86c10d8e544c" rev="3973" isOrg="1" score="1.0" id="272" md="1301421558" name="out of office" fba="O" invId="272-271" f="" d="1301421558000" status="CONF" ms="3973" loc="" class="PUB" sf="1301421558000" l="10" compNum="0" fb="O" alarm="1" x_uid="60e2447d-82b2-48eb-9ff5-86c10d8e544c" t="" dur="3600000" s="0" cm="1" transp="O" ptst="AC">
				<or d="User One" a="user1@carmen.egr.msu.edu" url="user1@carmen.egr.msu.edu"/>
			</appt>
			<appt uid="98fb4502-677c-475b-8842-6c0793fb6551" rev="3969" isOrg="1" score="1.0" id="270" md="1301420444" name="busy time" fba="B" invId="270-269" f="" d="1301420444000" status="CONF" ms="3969" loc="" class="PUB" sf="1301420444000" l="10" compNum="0" fb="B" alarm="1" x_uid="98fb4502-677c-475b-8842-6c0793fb6551" t="" dur="3600000" s="0" cm="1" transp="O" ptst="AC"><or d="User One" a="user1@carmen.egr.msu.edu" url="user1@carmen.egr.msu.edu"/></appt><appt uid="caf95e8d-3729-47a1-b438-909326166de7" rev="3240" isOrg="1" score="1.0" id="266" md="1301410856" name="Get ready to go home" fba="B" invId="266-265" f="" d="1301075593000" status="CONF" ms="3945" loc="" class="PUB" sf="1301075593000" l="10" compNum="0" fb="B" alarm="1" x_uid="caf95e8d-3729-47a1-b438-909326166de7" t="" dur="1800000" s="0" cm="1" transp="O" ptst="AC"><or d="User One" a="user1@carmen.egr.msu.edu" url="user1@carmen.egr.msu.edu"/></appt><appt uid="7541d1df-5d1d-4e4a-8bbf-e65c104e444a" rev="2623" isOrg="1" score="1.0" id="264" md="1300890514" name="test appt mon 2011-03-21" fba="B" invId="264-263" f="" d="1300890514000" status="CONF" ms="2623" loc="test place" class="PUB" sf="1300890514000" l="10" compNum="0" fb="B" x_uid="7541d1df-5d1d-4e4a-8bbf-e65c104e444a" t="" dur="3600000" s="0" cm="1" transp="O" ptst="AC">
				<or d="User One" a="user1@carmen.egr.msu.edu" url="user1@carmen.egr.msu.edu"/>
			</appt>
		</SearchResponse>
	</soap:Body>
</soap:Envelope>

[ Requesting Free/Busy Times ]
==============================

* REQUEST 1

POST /service/soap HTTP/1.1
Host: carmen.egr.msu.edu
Content-Type: text/xml; charset="utf-8"

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope
		xmlns:soap="http://www.w3.org/2003/05/soap-envelope"
		xmlns:zimbra="urn:zimbra"
		xmlns:zaccount="urn:zimbraAccount"
		xmlns:zmail="urn:zimbraMail">
	<soap:Header>
		<zimbra:context xmlns="urn:zimbraSoap">
			<zaccount:authToken>...</zaccount:authToken>
			<nonotify/>
			<noqualify/>
		</zimbra:context>
	</soap:Header>
	<soap:Body>
		<zmail:GetFreeBusyRequest
				s="1301394794379"
				e="1301452394379"
				name="user1">
			<usr name="user1" l="10"/>
		</zmail:GetFreeBusyRequest>
	</soap:Body>
</soap:Envelope>

* RESPONSE

HTTP/1.1 200 OK
Date: Tue, 29 Mar 2011 18:35:30 GMT
Content-Type: text/xml; charset=utf-8
Content-Length: 322

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
	<soap:Header>
		<context xmlns="urn:zimbra">
			<change token="3977"/>
		</context>
	</soap:Header>
	<soap:Body>
		<GetFreeBusyResponse xmlns="urn:zimbraMail">
			<usr id="user1">
				<f e="1301452394379" s="1301394794379"/>
			</usr>
		</GetFreeBusyResponse>
	</soap:Body>
</soap:Envelope>

* REQUEST 2 (same results)

POST /service/soap HTTP/1.1
Host: carmen.egr.msu.edu
Content-Type: text/xml; charset="utf-8"

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope
		xmlns:soap="http://www.w3.org/2003/05/soap-envelope"
		xmlns:zimbra="urn:zimbra"
		xmlns:zaccount="urn:zimbraAccount"
		xmlns:zmail="urn:zimbraMail">
	<soap:Header>
		<zimbra:context xmlns="urn:zimbraSoap">
			<zaccount:authToken>...</zaccount:authToken>
			<nonotify/>
			<noqualify/>
		</zimbra:context>
	</soap:Header>
	<soap:Body>
		<zmail:GetFreeBusyRequest
				s="1301395634374"
				e="1301453234374"
				name="user1">
		</zmail:GetFreeBusyRequest>
	</soap:Body>
</soap:Envelope>