Results 1 to 9 of 9

Thread: Address book problems

  1. #1
    Kavey is offline Intermediate Member
    Join Date
    Jan 2006
    Posts
    15
    Rep Power
    9

    Default Address book problems

    Zimbra 4 (downloaded and installed today) on Debian 3.1.

    zcs-4.0.0_GA_303.DEBIAN3.1.tar.gz
    upgraded from
    zcs-4.0.0_RC1_272.DEBIAN3.1.tgz

    I am wondering if these are bugs, design choices, or if it's just my setup.

    #1 the search doesn't appear to work very well. in many instances it's only exact word patterns. For example a search for "jo" will not return "john smith" although "john" or "smith" would work.

    #2 The alphabet letters appear to function on a less than or equal to. i.e. if I have 4 contacts, George, John, Paul and Ringo. The all appear for each letter until the one after their name. "F" would show them all. "K" would only show Paul and Ringo.

    #3 Backspace is a little touchy. While playing with the search, I hit the backspace thinking I was going to delete the search I just typed, and I deleted the contact. Actually the first time I did it, I wasn't sure what occured. The contact didn't even end up in the Trash. It was gone. The second time, I deliberately tried, and the contact did go to the Trash.

    #4 undeleted contacts don't disappear from trash. Other than switching to the address book that the contact was deleted from, there's no indication that the item was actually undeleted. it shows it there in the Trash until I change from the Trash and back again.

  2. #2
    pshah is offline Zimbra Employee
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    9

    Default

    Quote Originally Posted by Kavey
    #1 the search doesn't appear to work very well. in many instances it's only exact word patterns. For example a search for "jo" will not return "john smith" although "john" or "smith" would work.
    This works as designed. We currently dont "do" partial searches although it has been requested as an enhancement. Feel free to vote for it here .

    Quote Originally Posted by Kavey
    #2 The alphabet letters appear to function on a less than or equal to. i.e. if I have 4 contacts, George, John, Paul and Ringo. The all appear for each letter until the one after their name. "F" would show them all. "K" would only show Paul and Ringo.
    This works as designed. Although we very well could have limited the search results to only those that matched the letter, it seemed more useful to show the chosen letter and all letters thereafter. You may not agree with this and maybe there is something in the UI that can be improved (i.e. distinguish contacts that did match vs. those that did not?)

    Quote Originally Posted by Kavey
    #3 Backspace is a little touchy. While playing with the search, I hit the backspace thinking I was going to delete the search I just typed, and I deleted the contact. Actually the first time I did it, I wasn't sure what occured. The contact didn't even end up in the Trash. It was gone. The second time, I deliberately tried, and the contact did go to the Trash.
    This definitely sound like a bug. Usually the section of the app that currently has focus will be distinctively hilited so the user should be able to tell which section will get the keyboard event when entered. For example, if you just try hitting tab several times, you should see the focus moving from one section to another. If you've found a bug with this where it is unclear which section has focus, then please file a bug with reproducible steps.

    Quote Originally Posted by Kavey
    #4 undeleted contacts don't disappear from trash. Other than switching to the address book that the contact was deleted from, there's no indication that the item was actually undeleted. it shows it there in the Trash until I change from the Trash and back again.
    Known bug: http://bugzilla.zimbra.com/show_bug.cgi?id=8258

    HTH.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    schemers is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    228
    Rep Power
    9

    Default

    We actually do partial searches now, you just have to use a trailing "*". For example: "Jo*" should work.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  4. #4
    Kavey is offline Intermediate Member
    Join Date
    Jan 2006
    Posts
    15
    Rep Power
    9

    Default

    Quote Originally Posted by schemers
    We actually do partial searches now, you just have to use a trailing "*". For example: "Jo*" should work.
    But not prepending *? Doesn't appear so.

    Quote Originally Posted by pshah
    This works as designed. Although we very well could have limited the search results to only those that matched the letter, it seemed more useful to show the chosen letter and all letters thereafter. You may not agree with this and maybe there is something in the UI that can be improved (i.e. distinguish contacts that did match vs. those that did not?)
    I guess that makes sense, but it certain seemed confusing at first.

    Quote Originally Posted by pshah
    This definitely sound like a bug. Usually the section of the app that currently has focus will be distinctively hilited so the user should be able to tell which section will get the keyboard event when entered. For example, if you just try hitting tab several times, you should see the focus moving from one section to another. If you've found a bug with this where it is unclear which section has focus, then please file a bug with reproducible steps.
    The focus is definitely not spot on clear, but I do see the difference when I pay attention (but how many users really do that? . But the biggest problem was how easy it was to accidentally delete the contact. I guess what happened is that I did a search (typing the search and hitting enter), it returned a result, I hit backspace thinking it would erase my search text, in this instance I guess the search updated moving the contact to the trash, but still displaying it as it likely searches the trash too. Hitting it twice resulted in it being removed from the trash. So when I hit backspace twice trying to erase my search, it permanently erased the contact.
    Last edited by Kavey; 08-31-2006 at 11:31 AM. Reason: typos

  5. #5
    pshah is offline Zimbra Employee
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    9

    Default

    Well, not sure how much more clearer we can make the focus fields. Instead, we may ask for confirmation if you hit backspace/delete via keyboard by default. That should give users a chance to backout if they're unaware of the focus...
    Bugzilla - Wiki - Downloads - Before posting... Search!

  6. #6
    gihrig is offline Intermediate Member
    Join Date
    Sep 2006
    Posts
    21
    Rep Power
    8

    Default

    Originally Posted by Kavey
    #2 The alphabet letters appear to function on a less than or equal to. i.e. if I have 4 contacts, George, John, Paul and Ringo. The all appear for each letter until the one after their name. "F" would show them all. "K" would only show Paul and Ringo.
    Originally posted by pshah
    This works as designed. Although we very well could have limited the search results to only those that matched the letter, it seemed more useful to show the chosen letter and all letters thereafter. You may not agree with this and maybe there is something in the UI that can be improved (i.e. distinguish contacts that did match vs. those that did not?)
    By design? What are you guys smoking?!!.

    Please consider:

    We're talking about the 'All A B C ...' filter tool bar in the contacts view.

    - Clicking the All button shows all contacts, as would be expected.
    - Clicking the A button shows all contacts ???
    - Clicking the B button shows all contacts EXCEPT those beginning with A.
    - Clicking the C button shows all contacts EXCEPT those beginning with A or B.

    Imagine having 10,000 contacts... What is this feature possibly good for,
    seeing only those beginning with Z ??

    My expectation is:
    - clicking the A button would show ONLY contacts beginning with A
    - clicking the B button would show ONLY contacts beginning with B
    - clicking the C button would show ONLY contacts beginning with C
    and so on.

    I think it's a valid bug. My vote is for making it work as I have described
    and beefing up the search feature to permit full use of * and ? in the search
    string. The present, trailing * is a good start, but could go a little further.

    I have voted in bugzilla http://bugzilla.zimbra.com/show_bug.cgi?id=10370 .

    Regards,

    -Glen
    Last edited by gihrig; 09-12-2006 at 03:07 PM.

  7. #7
    KevinH's Avatar
    KevinH is offline Expert Member
    Join Date
    Aug 2005
    Location
    San Mateo, CA
    Posts
    4,789
    Rep Power
    18

    Default

    Glen, we've targeted your suggestions for the next major release.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  8. #8
    Splat is offline Senior Member
    Join Date
    Nov 2005
    Posts
    51
    Rep Power
    9

    Default

    I agree, Vote placed.



    My expectation is:
    - clicking the A button would show ONLY contacts beginning with A
    - clicking the B button would show ONLY contacts beginning with B
    - clicking the C button would show ONLY contacts beginning with C
    and so on.

  9. #9
    gihrig is offline Intermediate Member
    Join Date
    Sep 2006
    Posts
    21
    Rep Power
    8

    Default

    Quote Originally Posted by KevinH
    Glen, we've targeted your suggestions for the next major release.
    Thanks Kevin, your response is encouraging, and appreciated.

    Quote Originally Posted by schemers
    We actually do partial searches now, you just have to use a trailing "*". For example: "Jo*" should work.
    This is good, a powerful and unexpectedly rich feature (the whole search and query ability).

    It would be great to have a context help button that opens directly to the appropriate help page.


    Regards,

    -Glen

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problems with Outlook Address Book
    By VDXOmar in forum Zimbra Connector for Outlook
    Replies: 4
    Last Post: 05-11-2009, 01:44 PM
  2. [SOLVED] Zimbra not syncing properly with Address Book and iCal
    By Colin Day in forum CalDAV / CardDAV / iSync
    Replies: 4
    Last Post: 07-13-2007, 08:52 AM
  3. iSync Connector / Apple Address Book Problems
    By jrosen in forum CalDAV / CardDAV / iSync
    Replies: 11
    Last Post: 04-16-2007, 03:40 PM
  4. Sharing address book failed with an error
    By jannik.sueltz in forum Administrators
    Replies: 1
    Last Post: 11-08-2006, 07:22 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •