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Thread: Add Note

  1. #1
    Edoardop is offline New Member
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    Default Add Note

    Ciao

    I'm planning to install Zimbra, it looks amazing, but I have one silly big problem:

    I receive faxes by email, attached as Tif Images

    Actually with Outlook XP I edit the received message and change the subject with the sender's name

    In this way I can easily search the fax folder with "Smith" and find all his faxes

    That's not possible with Zimbra; is there any way to add a note to incoming emails? I can't make a tag for each customers, we are talking of thousands faxes per year

    Ciao and thank you for help,

    Edoardo

  2. #2
    raj's Avatar
    raj
    raj is offline Moderator
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    did you try FILTERS (Webmail -> Prefrences --> Mail Filters)

    you can add a filter and in the ACTIONS you can TAG it..you can make lots of TAGS and use different tags based on Some logic..ie Subject/body or heardwer..

    this will TAG your mails..then all you do is click on the TAG in webmail and it will find all emails.

    Raj
    i2k2 Networks
    Dedicated & Shared Zimbra Hosting Provider

  3. #3
    Edoardop is offline New Member
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    Dear Raj,

    thank you for your quick and kind reply

    Your idea would work, but there are some limits.

    First of all I don't know who is gonna send the fax, neither I know which fax number they are gonna use; the filters would only understand that it's a fax and apply a generic "This is a Fax" tag

    Last but not least, I receive thousands of faxes and each fax has its own purpose, it would be meaningless to create thousands of tags

    At this point you'll think that Italy has a serious technologic gap if we still have large use of faxes... who said you're wrong??

    Ciao and thank you,

    Edoardo

  4. #4
    ewilen's Avatar
    ewilen is offline Moderator
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    I know there's a stickynotes zimlet that lets you add notes to items, but I'd be surprised if you could search on the contents of the notes. Could be worth a try, though.

    In general, being able to edit incoming mails (at least the subject) would be a useful feature. Many people don't "get" the function of the Subject line and it'd be great if I could (e.g.) change a Subject from "please help me" to "problem opening Word document".

    Maybe some IMAP clients would allow that? I know that some POP clients will let you do it, but of course that's on a locally-stored message.

    At the moment the only workaround I can think of for Edoardo, and it's an ugly one, would be to forward the message including attachment to yourself and change the subject. A Zimlet might at least automate the process somewhat.

  5. #5
    Edoardop is offline New Member
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    Thank you very much for your help Elliot, I'll search this zimlet and I'll post the result

    Ciao,

    Edoardo

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