remove erroneous autocomplete

[jholder]

Hi,
A couple of us here at my work have some autocomplete addresses that are wrong. Is there a way to delete those?

thx
jh

[KevinH]

In the web client? Those come from your contacts. So just find/fix them in contacts and reload the client.

[bellzerr]

Even after DELETING a contact, the autocomplete continues for the incorrect item. We have cleared the browser cache, history, cookies, logged out and restarted the browser without help.

[jholder]

Are you sure? The above solution worked for me.

[bellzerr]

"Above" works if you FIX the contact, but what if you just want it GONE?
We actually discovered what to do:
- Delete the contact.
- Delete it from TRASH (because it was still matching even though I did NOT have the "search Trash" checkbox marked)
- SHIFT reload the browser page.
Viola!
Thanks for replying.

[telescop]

I am on Release 6.0.2, should this still work? (It doesn't seem to)

[Mace]

It sure doesn't. I tried this method and the autocomplete is still broken. I tried everything. I added a contact with the wrong email address. It had an extra s in the address. I removed the contact, emptied the trash, re-added the contact, and tried again and the wrong address is still in the autocomplete with the same wrong email address. Someone pointed me to:

Bug 40081 – Unable to get rid of emailed contact

This doesn't seem to have any resolution though. It is a pretty horrible bug. If anybody has figured out a way to fix this please let me know.

[Mace]

Well. I found out that removing the account and re-adding it works but that doesn't do much for other users. Also doing this seems to have broken the IM which now can't seem to keep its buddy list anymore. Wtf?

[cayaraa]

Originally Posted by Mace

Someone pointed me to:

Bug 40081 – Unable to get rid of emailed contact

This doesn't seem to have any resolution though. It is a pretty horrible bug. If anybody has figured out a way to fix this please let me know.

I think I've run into the same thing. I've been talking about it over on this post: Autocomplete populating with contact group but not specific user

I get a "You are not authorized to access bug #40081" when I try to view it....does that mean its been marked as restricted or something else? I was planning on opening a ticket but if there is already one open.....?


Edit: I've opened a bug ticket for this:
https://bugzilla.zimbra.com/show_bug.cgi?id=43772