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Thread: Uable to send or recieve mails

  1. #1
    Shikha Sood is offline Active Member
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    Default Uable to send or recieve mails

    When I try to make an appointment, I give the basic details and add some attendees. Everything works fine. The appointment appears in the person who made the appointment. But the attendees don't get any email. When I save the appointment, I get an error:
    Invite not sent, one or more addresses were not accepted. Rejected addresses: Shikha Sood <shikha.sood@hostname>

    I looked up some threads some people suggest that the DNS setting should be proper.
    I added
    The MX records in my etc/hosts file as follows:

    @ MX 5 mail.yourdomain.com

    You'll also want to set up an "A" record for the "mail" host on "yourdomain.com" that points to your external IP address.

    mail A 215.38.22.122

    But it not makes any difference.

    Also, when I try to send/receive mails, though it says "message sent" no message appears in the recipientís inbox
    Don't know whats the problem.PLease suggest

  2. #2
    Shikha Sood is offline Active Member
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    I found out that the messages are there in the store folder, but are not visible in the inbox.
    I have disabled DNS lookup also, still thing are not working

  3. #3
    uxbod's Avatar
    uxbod is offline Moderator
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    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig _domainname_ mx
    dig _domainname_ any
    host `hostname` <- note backticks and not double quotes

  4. #4
    Shikha Sood is offline Active Member
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    Hi
    I tried all the commands suggested by you.This is what I get when I run them:

    root@test-desktop:/etc# cat /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    172.21.108.247 FQDN test-desktop
    @ MX 5 mail.test-desktop.com
    mail A 172.21.18.247

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts


    root@test-desktop:/etc# cat /etc/resolv.conf
    search India.Tcs.Com
    nameserver 172.21.100.157
    nameserver 157.227.41.47
    nameserver 172.21.2.49
    nameserver 172.21.161.21
    nameserver 172.21.108.247
    root@test-desktop:/etc# dig _domain_mx

    ; <<>> DiG 9.4.1-P1 <<>> _domain_mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 11829
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;_domain_mx. IN A

    ;; Query time: 13 msec
    ;; SERVER: 172.21.100.157#53(172.21.100.157)
    ;; WHEN: Mon Aug 4 15:19:28 2008
    ;; MSG SIZE rcvd: 28

    root@test-desktop:/etc# dig _domainname_ any

    ; <<>> DiG 9.4.1-P1 <<>> _domainname_ any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 42311
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;_domainname_. IN ANY

    ;; Query time: 1 msec
    ;; SERVER: 172.21.100.157#53(172.21.100.157)
    ;; WHEN: Mon Aug 4 15:20:09 2008
    ;; MSG SIZE rcvd: 30

    root@test-desktop:/etc# host 'hostname'
    ;; connection timed out; no servers could be reached
    root@test-desktop:/etc# host 'test-desktop'
    ;; connection timed out; no servers could be reached
    root@test-desktop:/etc#

    Any Idea, what I am doing wrong?

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    You've used the wrong commands for dig and host. Run the dig command with YOUR domain name and for the host command you were told to use backticks not single quotes. Run them again correctly.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    Shikha Sood is offline Active Member
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    Hi Phoenix
    I ran alll the commands again as you suggested.Actually I am new to both Ubuntu and Zimbra.So might be doing something really stupid.Following is the output:

    test@test-desktop:~$ cat /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    172.21.108.247 FQDN test-desktop
    @ MX 5 mail.test-desktop.com
    mail A 172.21.18.247

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    test@test-desktop:~$ cat /etc/resolv.conf
    search India.Tcs.Com
    nameserver 172.21.100.157
    nameserver 157.227.41.47
    nameserver 172.21.2.49
    nameserver 172.21.161.21
    nameserver 172.21.108.247

    test@test-desktop:~$ dig _test-desktop_ mx

    ; <<>> DiG 9.4.1-P1 <<>> _test-desktop_ mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 14287
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;_test-desktop_. IN MX

    ;; Query time: 0 msec
    ;; SERVER: 172.21.100.157#53(172.21.100.157)
    ;; WHEN: Mon Aug 4 20:01:39 2008
    ;; MSG SIZE rcvd: 32

    test@test-desktop:~$ dig _test-desktop_ any

    ; <<>> DiG 9.4.1-P1 <<>> _test-desktop_ any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 32668
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;_test-desktop_. IN ANY

    ;; Query time: 0 msec
    ;; SERVER: 172.21.100.157#53(172.21.100.157)
    ;; WHEN: Mon Aug 4 20:02:16 2008
    ;; MSG SIZE rcvd: 32

    test@test-desktop:~$ host `test-desktop`
    bash: test-desktop: command not found
    Usage: host [-aCdlriTwv] [-c class] [-N ndots] [-t type] [-W time]
    [-R number] [-m flag] hostname [server]
    -a is equivalent to -v -t ANY
    -c specifies query class for non-IN data
    -C compares SOA records on authoritative nameservers
    -d is equivalent to -v
    -l lists all hosts in a domain, using AXFR
    -i IP6.INT reverse lookups
    -N changes the number of dots allowed before root lookup is done
    -r disables recursive processing
    -R specifies number of retries for UDP packets
    -s a SERVFAIL response should stop query
    -t specifies the query type
    -T enables TCP/IP mode
    -v enables verbose output
    -w specifies to wait forever for a reply
    -W specifies how long to wait for a reply
    -4 use IPv4 query transport only
    -6 use IPv6 query transport only
    -m set memory debugging flag (trace|record|usage)
    test@test-desktop:~$

  7. #7
    uxbod's Avatar
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    Before attempting to install Zimbra I would recommend that you read :-

    http://www.zimbra.com/docs/os/latest...erver_install/
    Split DNS - Zimbra :: Wiki

    and then read them again. Your /etc/hosts contains invalid values and you need to read up on what a FQDN is. You need to understand the basic principles first of how DNS (A,MX,CNAME) records etc work and then you can move forward

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