java.lang.NullPointerException when accepting invite in iCal

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07-28-2011, 07:45 AM
frankske

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java.lang.NullPointerException when accepting invite in iCal

Hi,

I have a user that when accepting a meeting invite in iCal (snow Leopard, latest patch level) gets a 500 (see screenshot). I think I've found the corresponding stacktrace in the mailbox log:

2011-07-28 12:00:25,793 ERROR [btpool0-695://zimbra.DOMAIN/dav/USER@DOMAIN/Calendar/F329DD7A-2D41-4D23-AC59-932A9010067C.ics] [aname=USER@DOMAIN;ip=xxx.xx.xx.xx;ua=DAVKit/4.0.3 (732.2);; CalendarStore/4.0.4 (997.7);; iCal/4.0.4 (1395.7);; Mac OS X/10.6.8 (10K549);] dav - error handling method PUT
java.lang.NullPointerException
at com.zimbra.cs.dav.resource.CalendarCollection.crea teItem(CalendarCollection.java:398)
at com.zimbra.cs.dav.service.method.Put.handle(Put.ja va:42)
at com.zimbra.cs.dav.service.DavServlet.service(DavSe rvlet.java:226)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
07-28-2011, 07:46 AM
frankske

this particular server is running 7.1.1 btw
08-28-2011, 08:33 PM
jorge_s

I am having the exact same problem, but only with one account. This happened after I upgraded.

One thing I noticed is that, with the broken account, on the first iCal login the tasks-calendar icons at the left iCal column appear "reversed", tasks above calendar.

I've tried deleting the account and re-creating it with no luck. Any ideas?
09-12-2011, 06:18 AM
yagmur

I am having the same problem here with some users.
My server version is Release 7.1.2_GA_3268.DEBIAN5 DEBIAN5 FOSS edition.

Code:

2011-09-12 14:40:38,950 INFO [btpool0-2://abc.dyndns.org/dav/user%40domain.com/calendar/837a3550-46d8-401f-ab7a-4f4a2980040f.ics] [aname=user@domain.com;ip=xxx.xxx.xxx.xxx;ua=Mozilla/5.0 (Windows NT 6.1;; rv:6.0) Gecko/20110812 Thunderbird/6.0 Lightning/1.0b5;] FileUploadServlet - saveUpload(): received Upload: { accountId=b80fc007-467a-48aa-8f06-52b2f315b046, time=Mon Sep 12 14:40:38 CEST 2011, size=1318, uploadId=49f3b77b-49c4-4a95-92f4-ccb1bc9d2a15:80f1e507-69da-4d28-a295-d25f37772bcf, name=null, path=null } 2011-09-12 14:40:38,953 ERROR [btpool0-2://abc.dyndns.org/dav/user%40domain.com/calendar/837a3550-46d8-401f-ab7a-4f4a2980040f.ics] [aname=user@domain.com;ip=xxx.xxx.xxx.xxx;ua=Mozilla/5.0 (Windows NT 6.1;; rv:6.0) Gecko/20110812 Thunderbird/6.0 Lightning/1.0b5;] dav - error handling method PUT java.lang.NullPointerException at com.zimbra.cs.dav.resource.CalendarCollection.createItem(CalendarCollection.java:399) at com.zimbra.cs.dav.service.method.Put.handle(Put.java:42) at com.zimbra.cs.dav.service.DavServlet.service(DavServlet.java:226) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) 2011-09-12 14:40:38,954 INFO [btpool0-2://abc.dyndns.org/dav/user%40domain.com/calendar/837a3550-46d8-401f-ab7a-4f4a2980040f.ics] [aname=user@domain.com;ip=xxx.xxx.xxx.xxx;ua=Mozilla/5.0 (Windows NT 6.1;; rv:6.0) Gecko/20110812 Thunderbird/6.0 Lightning/1.0b5;] dav - DavServlet operation PUT to /home/user@domain.com/calendar/837a3550-46d8-401f-ab7a-4f4a2980040f.ics (depth: zero) finished in 4ms
09-13-2011, 04:41 AM
yagmur

Is there any possibility to downgrade to version 6? We can't use Zimbra with this limitation for long.
09-13-2011, 04:51 AM
phoenix

Quote:

Originally Posted by yagmur

Is there any possibility to downgrade to version 6? We can't use Zimbra with this limitation for long.

No there isn't, it's not possible to 'downgrade' a Zimbra installation. Have you searched bugzilla to see if there's any bug reports filed against this issue, if there isn't then you need to file one.
09-13-2011, 04:58 AM
yagmur

Quote:

Originally Posted by phoenix

No there isn't, it's not possible to 'downgrade' a Zimbra installation. Have you searched bugzilla to see if there's any bug reports filed against this issue, if there isn't then you need to file one.

Hi Bill,

now I did enter a bug report. Let's see how long this will take. Everything was running fine until we updated to v. 7. Now I have some problems justifying the upgrade.

Here is the bug entry:
Bug 64412 – Java.lang.nullpointer exception by accepting an iCal invite
09-27-2011, 01:05 AM
frankske

Seems to be fixed in 7.1.3, but anyone that knows when 7.1.3 will be released?
10-19-2011, 05:38 AM
yagmur

7.1.3. is released. Did anyone test it?
10-19-2011, 05:41 AM
frankske

Quote:

Originally Posted by yagmur

7.1.3. is released. Did anyone test it?

Yes, I upgrade a while ago, haven't had this complaint again, since then. Let's rejoice and hope I didn't jinx it!