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Thread: How do you configure isync and Entourage 2008?

  1. #11
    iway is offline Partner (VAR/HSP)
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    Still no info? Any ideas?

  2. #12
    phoenix is offline Zimbra Consultant & Moderator
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  3. #13
    isiah is offline OpenSource Builder
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    I would like to have a Zimbra employee comment on Entourage 2008 / iSync integration. Is this suppored by Zimbra? If not, when can we expect support?

    Cheers!
    Dan Phillips
    Other World Computing
    2650 Bridge Lane
    Woodstock, IL 60098
    815-333-5048 / fax 815-337-6704
    http://www.macsales.com

  4. #14
    phingers is offline Special Member
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    I have to agree, having troubles as well with Entourage, see my other threads in progress.

  5. #15
    iway is offline Partner (VAR/HSP)
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    Yep, please can we get an official Zimbra statement on Entourage support?

    Thanks

    Chris

  6. #16
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    mmorse is offline Moderator
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    I'm not a Mac user (I've pinged the iSync peps to ask if there's any possible way, hopefully they'll prove me wrong!) but as far as I can tell:

    Because of the Apple SyncServices issue: Bug 27380 - Leopard - CalDav only

    And the fact that Entourage doesn't do CalDav (hound MS) you'd have to use iCal instead:
    Bug 24502 - Support for Entourage WebDav & Bug 23841 - iSync Connector and Entourage 2008 create sync conflicts > Bug 24502 - Support for Entourage WebDav
    (still on their own: Bug 26802 - entourage 2008 integration & Bug 28421 - Entourage sync disabled with Entourage 2008 and Mac OS X Leopard)

    So RFE to vote for / support ticket tag would appear to be 24502.
    Last edited by mmorse; 08-05-2008 at 09:21 AM. Reason: another 2

  7. #17
    ajcody is offline Zimbra Employee
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    Default summary of situation

    With the 5.0.6+ connectors on MacOS 10.5+, it will only allow you the option to use CalDAV and the Entourage integration will be lost. The Entourage integration worked via iSync rather than CalDAV. It would create a local calendar called Entourage within iCal and then the iSync service (via Zimbra Connector) would post updates to the users Zimbra calendar called Calendar (the default). I believe it would also check the boxes in Entourage under Preferences > Sync Services > Synchronize events and tasks with iCal and .Mac

    Summary
    1. MacOS 10.4 still has the iSync/Entourage integration. 10.4 can't use CalDAV, only iSync
    2. Pre 5.0.6 Zimbra connectors allowed you to select iSync rather than CalDav on MacOS 10.5 . iSync has been deemed unreliable and buggy by our developers and they now favor CalDAV.
    3. 5.0.6+ Zimbra connectors on MacOS 10.5 will only be able to use CalDAV and iCal for calendaring features. There is no integration with Entourage. You can't even drag/drop items to/from Entourage and iCal. Entourage doesn't support CalDAV, only WebDAV.

    I believe this is an accurate summary of the situation at this point. FYI - I only have Entourage 2004 available to me to look for features/options in Entourage for a work around.

  8. #18
    isiah is offline OpenSource Builder
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    I do appreciate the responses guys. I am not going to complain but we are a 100% mac company ~ 100+ employees (Find the latest Performance Upgrades, Firewire and USB Hard Drives, SATA, Memory, Laptop Battery, and more at OWC).

    The whole reason we purchased the professional network edition of Zimbra is because of the Entourage integration.

    I know this is not your your fault or Zimbra's fault for that matter. Just disappointing (makes me look a tad foolish to upper management).

    Nevertheless, keep up the great work! I still love Zimbra and I do appreciate your responses.

    Dan Phillips
    Dan Phillips
    Other World Computing
    2650 Bridge Lane
    Woodstock, IL 60098
    815-333-5048 / fax 815-337-6704
    http://www.macsales.com

  9. #19
    isiah is offline OpenSource Builder
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    One other thing... I would gladly send you a licensed copy of Office 2008 for Mac if you need one.

    Thanks again!

    Dan
    Dan Phillips
    Other World Computing
    2650 Bridge Lane
    Woodstock, IL 60098
    815-333-5048 / fax 815-337-6704
    http://www.macsales.com

  10. #20
    gmsmith is offline Moderator
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    I would agree it is a bit frustrating that Entourage integration just kind of goes away and there is little discussion or mention of it. Office 08 has been available since January?

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