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  #41 (permalink)  
Old 11-22-2005, 09:20 AM
New Member
 
Posts: 4
Default After Upgrade, admin will not authenticate

Upgraded to M2 and all seemed to go smoothly, but now I can no longer authenticate the admin account This is true of both the standard login and the admin console.

I would try and create a new one using zmprov, but I can't seem to find any documentation on how to go about it.

Normal users seem to be functioning just fine

Any thoughts?
-Josh
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  #42 (permalink)  
Old 11-22-2005, 09:25 AM
Zimbra Employee
 
Posts: 2,103
Default admin auth

It could be that the installer re-created the admin account, or reset the password - I'll check that out.

In the meantime, tho - does the account still exist? (zmprov gaa)

If so
zmprov sp <account> <new password>
will reset the password.

Creating accounts:
zmprov ca <account> <passwd>

Admin accounts:
zmprov ca <acccount> <passwd> zimbraIsAdminAccount TRUE

Turning an existing account into an admin account:
zmprov ma <account> zimbraIsAdminAccount TRUE

Downgrading an admin account to a normal account:
zmprov ma <account> zimbraIsAdminAccount FALSE
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  #43 (permalink)  
Old 11-22-2005, 09:55 AM
New Member
 
Posts: 4
Default Thanks for your quick reply!

Upgraded existing user and that got me into the console, so thanks for that. Upon further review, it seems that authentication for the admin's domain was switched to external AD (which is in fact the correct setting for a second domain). I imagine this happened during the upgrade, as we had no trouble with this before hand.

Thanks again for the quick turnaround - you guys really are doing a great job.

-Josh
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  #44 (permalink)  
Old 11-25-2005, 09:00 AM
New Member
 
Posts: 3
Default

This update-script isn't working on my server:

Quote:
./upgradeM1M2.pl
Fri Nov 25 16:43:23 2005: Finding installed version of ZCS
Fri Nov 25 16:43:24 2005: Stopping zimbra services
Fri Nov 25 16:44:47 2005: Checking mysql status
Fri Nov 25 16:44:48 2005: Starting mysql
Fri Nov 25 16:44:49 2005: SELECT value FROM config WHERE name = 'db.version'
sh: mysql.out: Datei oder Verzeichnis nicht gefunden
I have installed
Release 3.0.M1_21.FC3_20050920155949_ installed

wurstbrot
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  #45 (permalink)  
Old 11-25-2005, 10:44 AM
Zimbra Employee
 
Posts: 2,103
Default Ich konne deutsch nicht sprechen

My german is pretty rusty.

./upgradeM1M2.pl
Fri Nov 25 16:43:23 2005: Finding installed version of ZCS
Fri Nov 25 16:43:24 2005: Stopping zimbra services
Fri Nov 25 16:44:47 2005: Checking mysql status
Fri Nov 25 16:44:48 2005: Starting mysql
Fri Nov 25 16:44:49 2005: SELECT value FROM config WHERE name = 'db.version'
sh: mysql.out: Datei oder Verzeichnis nicht gefunden

Is that a permissions error? The zimbra user must be able to write to the directory you're running the script in.

Also - it tries to start mysql - did it succeed in starting?
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  #46 (permalink)  
Old 11-27-2005, 03:52 AM
New Member
 
Posts: 3
Default

Sorry, my fault. In english the error is:

sh: mysql.out: File or directory not found.

It was the wrong permission. chown zimbra Upgrade/ -R solved the problem. Thanks

Wurstbrot
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  #47 (permalink)  
Old 11-28-2005, 11:25 AM
Loyal Member
 
Posts: 95
Default Server Status and New account dont work after upgrading Zimbra OSS from M1 to M2

Hi,

When I clicked the Server Status or tried to create a new account, Zimbra returned an error like below:

Quote:
Message: Csfe service error
Code: account.NO_SUCH_SERVER
Method: ZmCsfeCommand.invoke
Details: no such server: e2e093af-3a64-11da-a8fd-a7e93bc858da
Other functions just work without no problem. Please help.

-g
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  #48 (permalink)  
Old 11-28-2005, 11:32 AM
Zimbra Employee
 
Posts: 2,103
Default no such server

What do you get from:

zmprov gas

zmprov gc default | grep -i hostpool
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  #49 (permalink)  
Old 11-28-2005, 12:05 PM
Loyal Member
 
Posts: 95
Default

Quote:
Originally Posted by marcmac
What do you get from:

zmprov gas

zmprov gc default | grep -i hostpool
marcmac, thx for replying. I have fixed the problem myself. Anyway, executing "zmprov gc default | grep -i hostpool" returns two entries which is wrong because atm I only have one zimbra-store running. I just delete the invalid entry and be able to create new account but Server Status still returns "Status data is not available".

I think there is a bug in M1 (and dont know whether it has been fixed in M2 or not). When using M1, I setup two zimbra-store servers. Then I removed one zimbra-store but Zimbra doesnt remove it from the ZimbraMailHostPool. This bug caused the same problem as I said earlier (unable to create new account using the Zimbra Admin Ajax client) but I didnt report because M1 didnt return any error either (so I assumped my browser got crazy lolz).

Regards,

-g
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  #50 (permalink)  
Old 11-29-2005, 11:56 AM
Loyal Member
 
Posts: 95
Default Server Status returns "Status data is not available"

Hi there,

When I click on the Server Status icon, it returns "Status data is not available"

I note that there are two service_status tables in two different databases: the first one is zimbra, and the second one is zimbra_logger. The one in zimbra contains nothing while the one in zimbra_logger contains something like:

mysql> select * from service_status;
+-------------------------+-----------+---------------------+--------+
| server | service | time | status |
+-------------------------+-----------+---------------------+--------+
| ronaldo.example.com | antivirus | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | antispam | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | ldap | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | logger | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | mailbox | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | mta | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | snmp | 2005-11-30 10:30:01 | 1 |
| ronaldo.example.com | spell | 2005-11-30 10:30:01 | 1 |
+-------------------------+-----------+---------------------+--------+

Is it a bug? What am I supposed to now? Please advise.

Regards,

-g
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