[SOLVED] Auto Reply mail!

[mmorse]

Originally Posted by cchargin

Hello all,
If I set zimbraPrefOutOfOfficeCacheDuration to 1, does that mean 1 day?

that would mean 1 millisecond:

duration syntax:^\d+[hmsd]?$.
If [hmsd] is not specified, the default is milliseconds.

zmprov ma user@domain.com zimbraPrefOutOfOfficeCacheDuration 1d
(you could also modify it on the COS)

Thus duplicate away messages will not be sent to the same user in the given interval of 1 day. On day 2, if they send that account an email, they would again get back one notification, then no notifications for another day.

Setting to 0 would send an out-of-office notification in response to every email received. (you want this-but it's generally not a good idea, as your sending responses to spam etc...
+ If you have user A with an away message up, user B sends an email, and immediately put's up their away message (with the attribute set to 0) you could technically get a loop.
Therefore 1d and up is probably a better setting to use.
I prefer 3d (or every week 5/7d depending upon how long the user is gone) ie: If their gone a month-then every week, (this is what I set the COS to) unless they specifically ask for 3 days.

You also might be interested in:
zimbraPrefOutOfOfficeDirectAddress
zimbraPrefOutOfOfficeFromDate
zimbraPrefOutOfOfficeReply
zimbraPrefOutOfOfficeReplyEnabled
zimbraPrefOutOfOfficeUntilDate

Search bugzilla for the requests to add these via admin/user settings...

[ccrump65]

Originally Posted by dkarp

Try setting zimbraPrefOutOfOfficeCacheDuration to 0 on the account.

I am new to zimbra and trying to locate this so i can make this change. I have looke din the "zimbralocalconfig" and that was not correct. Can you tell me which file to look under?

Thank you in advance.

[phoenix]

Originally Posted by ccrump65

I am new to zimbra and trying to locate this so i can make this change. I have looke din the "zimbralocalconfig" and that was not correct. Can you tell me which file to look under?

The details are in the post above yours.