Deferred Email - PM converted to thread

[mmorse]

PM converted into thread:

Infinity
Junior Member
Join Date: Jul 2007
Posts: 0
Can you help?
I have a problem with our mail server. There is several mail in the mail queue in the deferred section and nothing I do will make it go through. If I flush it, it just does the same. Some emails are important and urgent and we have only recently started using Zimbra. My knowledge is limited. I have stopped and started zimbra but nothing changes. It only throws a temporary error 451 4.0.0 and I have no idea what it means since it list now specifics. Can you give me any advice please?

Thanks
Please reply to my email addy: REMOVED FOR PRIVACY

I'm sorry for spam reasons we do not reply directly to emails.
Besides, if your having trouble with your zimbra servers -and your using a related email address- how would we know you got the email?
Keep it either forums or PM.

[mmorse]

please post:
-your version info (zmcontrol -v)
-the entire error and any related log files (find the appropriate sections)
Some places to start:
- /var/log/zimbra.log
- /opt/zimbra/log/convertd.log
- /opt/zimbra/log/convertd.out
- /opt/zimbra/log/zmconvertd.log
-/opt/zimbra/log/mailbox.log

is it like: status=deferred (host xxxxxx.org[xxx.xxx.xxx.xxx] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command)) ?
Are there attachments on these emails?

domain.gov.country does not have an A record...

side note/unrelated but while talking DNS: it may be intentional, but mail.domain.gov.country (where I can see your zimbra login) has no x.x.x.x.in-addr.arpa PTR record
aka-from the outside you can't do an nslookup IP or dig -x IP so if your sending email to addresses/servers that do a reverse DNS check and reject email from any server with out a PTR record, that could be a problem for you in the future...