Results 1 to 4 of 4

Thread: draft folder says it contains 1 mess...but it doesnt

  1. #1
    jens_acamedia is offline Intermediate Member
    Join Date
    Apr 2007
    Posts
    17
    Rep Power
    8

    Default draft folder says it contains 1 mess...but it doesnt

    In the webmail the left hand panel says Drafts(1)...

    but there are no messages in draft and therefore no way to delete it...thunderbird also reports the folder as empty...

    any idea what might have caused this and how to remedy?

    thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    Yes, the problem is caused by the IMAP client you connected to the Zimbra server (Thunderbird?). You need to connect using that client and compact (or expunge, I can't remember which offhand) that folder - the message count should go away after that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    jens_acamedia is offline Intermediate Member
    Join Date
    Apr 2007
    Posts
    17
    Rep Power
    8

    Default

    THANKS

    that was the quickest resolution ive ever experienced i think!

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    My pleasure.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. zmmailbox and spaces in folder names
    By badrian in forum Administrators
    Replies: 2
    Last Post: 06-28-2007, 11:26 AM
  2. Spam training and Junk folder behavior
    By flyerguybham in forum Administrators
    Replies: 9
    Last Post: 02-14-2007, 12:09 PM
  3. Large folder issues
    By Gawain in forum Administrators
    Replies: 7
    Last Post: 10-12-2006, 10:06 PM
  4. Replies: 42
    Last Post: 08-11-2006, 09:50 AM
  5. One folder always shows new mail
    By mrballcb in forum Users
    Replies: 2
    Last Post: 02-10-2006, 05:10 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •