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  #31 (permalink)  
Old 06-19-2007, 06:26 PM
Senior Member
  
Posts: 68
Question
so ? what do you think ? where is the problem?on another server i'm using 4.5.3_GA_733.SuSE10_20070228101815 on Open Suse 10.2 and i'm not having this issue..i'm almost sure that i configured them pretty much the same..
i don't understand it..any ideas ?
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  #32 (permalink)  
Old 06-20-2007, 06:52 AM
Senior Member
  
Posts: 68
Default more information on this issue.
this is part of /opt/zimbra/log/mailbox.log .. i hope this will help you even more in identifying my problem..

Code:
2007-06-20 00:03:57,174 WARN  [LmtpServer-149] [] TransformationClient - Socket error for client at port -1: java.net.ConnectException: Connection refused
2007-06-20 00:03:58,175 WARN  [LmtpServer-149] [] ParsedMessage - Parse error on MIME part 2 (application/x-zip-compressed, Message-ID: <20070619113726.DF74\
08B05E@suse.computervoice.ro>)
com.zimbra.cs.mime.MimeHandlerException: cannot extract text
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:102)
        at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:253)
        at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:617)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:532)
        at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
        at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliverMessageToLocalMailboxes(ZimbraLmtpBackend.java:249)
        at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver(ZimbraLmtpBackend.java:122)
        at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHandler.java:420)
        at com.zimbra.cs.lmtpserver.LmtpHandler.processCommand(LmtpHandler.java:197)
        at com.zimbra.cs.tcpserver.ProtocolHandler.processConnection(ProtocolHandler.java:231)
        at com.zimbra.cs.tcpserver.ProtocolHandler.run(ProtocolHandler.java:198)
        at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:81)
        at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:116)
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:95)
        ... 12 more
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:516)
        at com.zimbra.cs.convert.TransformationClient.connect(TransformationClient.java:64)
        at com.zimbra.cs.convert.TransformationClient.extract(TransformationClient.java:145)
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:78)
        ... 14 more
2007-06-20 00:03:58,176 WARN  [LmtpServer-149] [] ParsedMessage - Message had parse errors in 1 parts (Message-Id: <20070619113726.DF7408B05E@suse.computerv\
oice.ro>, Subject: FW: zip test)
2007-06-20 00:03:58,177 WARN  [LmtpServer-149] [] ZimbraLmtpBackend - Exception delivering mail (temporary failure)
com.zimbra.common.service.ServiceException: system failure: failed to analyze part
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:541)
        at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
        at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliverMessageToLocalMailboxes(ZimbraLmtpBackend.java:249)
        at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver(ZimbraLmtpBackend.java:122)
        at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHandler.java:420)
        at com.zimbra.cs.lmtpserver.LmtpHandler.processCommand(LmtpHandler.java:197)
        at com.zimbra.cs.tcpserver.ProtocolHandler.processConnection(ProtocolHandler.java:231)
        at com.zimbra.cs.tcpserver.ProtocolHandler.run(ProtocolHandler.java:198)
        at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:81)
        at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:116)
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:95)
        at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:253)
        at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:617)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:532)
        ... 9 more
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:516)
        at com.zimbra.cs.convert.TransformationClient.connect(TransformationClient.java:64)
        at com.zimbra.cs.convert.TransformationClient.extract(TransformationClient.java:145)
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:78)
        ... 14 more
2007-06-20 00:03:58,177 INFO  [LmtpServer-149] [] LmtpHandler - [192.168.29.5] 451 4.0.0 Temporary message delivery failure try again (DATA)
2007-06-20 00:03:58,178 INFO  [LmtpServer-149] [] LmtpHandler - [192.168.29.5] 451 4.0.0 Temporary message delivery failure try again (DATA)
2007-06-20 00:03:58,178 INFO  [LmtpServer-149] [] LmtpHandler - [192.168.29.5] 451 4.0.0 Temporary message delivery failure try again (DATA)
i hope i now provided you all information needed for this problem to be solved..
please advise.
thank you.
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  #33 (permalink)  
Old 06-20-2007, 07:00 AM
Senior Member
  
Posts: 68
Default
one more thing..this is the same server where i had the network edition version , and it expired , and then i migrate to open source version .. i don't know if this could be related or not with my problem.
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  #34 (permalink)  
Old 06-21-2007, 06:50 AM
Senior Member
  
Posts: 68
Question ?
so..could someone give me some help here ? any suggestions ?
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  #35 (permalink)  
Old 06-22-2007, 08:20 AM
Senior Member
  
Posts: 68
Unhappy almost a week now..
i can hardly believe that nobody knows where the issue is .. if i didn't provided all information needed ,just tell me..
i really have to get this fixed..
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  #36 (permalink)  
Old 06-22-2007, 08:33 AM
Zimbra Consultant & Moderator
  
Posts: 19,639
Default
Have you said what operating system and what version & release of Zimbra this problem occurs on?
__________________
Regards


Bill
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  #37 (permalink)  
Old 06-22-2007, 08:47 AM
Zimbra Consultant & Moderator
  
Posts: 19,639
Default
BTW, this report shows that your MX recorddon't seem right - at least not to me. Do you have a firewall and if so, do you have a local DNS server?
__________________
Regards


Bill
Last edited by phoenix; 06-22-2007 at 08:51 AM..
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  #38 (permalink)  
Old 06-25-2007, 06:41 AM
Senior Member
  
Posts: 68
Default
as i mentioned before , i'm running zimbra , 4.5.5_GA_838.SuSEES9_20070503173634 , on open suse 9.3 .
i do have a firewall and a local dns server, but everything is set up from my previous mail server we used.. (not a zimbra server..)
i looked over your report and i solved the issue you mentioned (the routing for the backup internet provider was not set correctly ; we are not using it anyways) , but that was not my problem..you can see my BIG problem in the previous posts from this thread.. i can not send or receive emails with zip attachments..you can even observe that i get an error when trying to send an email with a zip file as attachment from zimbra ajax email client .. this is my big problem..and it became a real stress this issue.. what should i do ? a reinstall of 4.5.3 version over my current version could fix it ? (i';m having zimbra 4.5.3 over open suse 10.2 on another server, and there i don't have this issue! ) .
why do i get that error when trying to send email with zip attachments ? what should i do to solve this one ?
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  #39 (permalink)  
Old 06-25-2007, 09:27 AM
Senior Member
  
Posts: 68
Angry really weird..what's happening here ?
this is really something..i just made a dummy and simple test..i removed from a zip file ( i couldn't send ) its extension, and sent it again...no error..no problems..the receiver got this file..so it's only happening to ZIP extension...it doesn't even matter what the files contains..if it's *.ZIP it will be rejected as stated before... (with the "temporary message delivery failure " error)
what's happening ?
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  #40 (permalink)  
Old 06-25-2007, 11:06 AM
Senior Member
  
Posts: 68
Exclamation cannot connect to convertd problem ?
ok..here are all the errors i get in mailbox.log when trying to send an email with zip attach from zimbra ajax client...it seems that the problem is that it can not connect to convertd ... ...
any suggestions now ?
Code:
2007-06-25 19:33:00,671 INFO  [http-80-Processor96] [mid=14;ua=ZimbraWebClient - FF1.5 (Win)/4.5.5_GA_838.SuSEES9;ip=192.168.29.31;name=smartin@computervoic\
e.ro;] SendMsg - <SendMsg> LC(mbox=3a0f8b3f-7908-4214-a5c3-c81a1d2d0e1d, sessions=[152])
2007-06-25 19:33:01,126 WARN  [http-80-Processor96] [mid=14;ua=ZimbraWebClient - FF1.5 (Win)/4.5.5_GA_838.SuSEES9;ip=192.168.29.31;name=smartin@computervoic\
e.ro;] TransformationClient - Socket error for client at port -1: java.net.ConnectException: Connection refused
2007-06-25 19:33:02,128 WARN  [http-80-Processor96] [mid=14;ua=ZimbraWebClient - FF1.5 (Win)/4.5.5_GA_838.SuSEES9;ip=192.168.29.31;name=smartin@computervoic\
e.ro;] ParsedMessage - Parse error on MIME part 2 (application/zip, Message-ID: <13968315.421182789180675.JavaMail.root@suse>)
com.zimbra.cs.mime.MimeHandlerException: cannot extract text
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:102)
        at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:253)
        at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:617)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:532)
        at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
        at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3290)
        at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3270)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:224)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:124)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:114)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:81)
        at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:116)
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:95)
        ... 33 more
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:516)
        at com.zimbra.cs.convert.TransformationClient.connect(TransformationClient.java:64)
        at com.zimbra.cs.convert.TransformationClient.extract(TransformationClient.java:145)
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:78)
        ... 35 more
2007-06-25 19:33:02,130 WARN  [http-80-Processor96] [mid=14;ua=ZimbraWebClient - FF1.5 (Win)/4.5.5_GA_838.SuSEES9;ip=192.168.29.31;name=smartin@computervoic\
e.ro;] ParsedMessage - Message had parse errors in 1 parts (Message-Id: <13968315.421182789180675.JavaMail.root@suse>, Subject: test zippp)
2007-06-25 19:33:02,131 INFO  [http-80-Processor96] [mid=14;ua=ZimbraWebClient - FF1.5 (Win)/4.5.5_GA_838.SuSEES9;ip=192.168.29.31;name=smartin@computervoic\
e.ro;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: failed to analyze part
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:541)
        at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
        at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3290)
        at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3270)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:224)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:124)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:114)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:81)
        at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:116)
        at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:95)
        at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:253)
        at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:617)
        at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:532)
        ... 30 more
Caused by: java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:516)
        at com.zimbra.cs.convert.TransformationClient.connect(TransformationClient.java:64)
        at com.zimbra.cs.convert.TransformationClient.extract(TransformationClient.java:145)
        at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:78)
        ... 35 more
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