Changing Help URL (HELP_URI)

[Eden]

Hi,

Where can I change the help_uri setting so that I can point users to a dedicated site for help/support

Thanks
Eden

[phoenix]

One copy of a post is sufficient.

I don't quite understand what you're trying to do, all the user has to do is hit the help button and a new window opens with help. Isn't that sufficient? Perhaps if you describe what you want someone might be able to help.

[Eden]

I want to change the URL that the user is directed to when they click the help button.

So rather than it going to your help system, I want to send it over to our help system which includes a live operator.

In other words today it goes to /help/Zimbra_user_guide.html I want to change it to /livehelp/index.html

I can manually change the templates to make it point there; but there must be a zmprov setting or similar that I can use to change this so we are not manually editing templates everytime we update.

[NOZIL]

And by the way, is this help supposed to be translated with zimbra 5, as other languages will be officialy supported ?

[Eden]

Has no-one had a requirement to do this?

I am working around it at the moment by changes to the html but I am certain there is a way to do this by updating the HELP_URI variable.

Ideas anyone?