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Thread: Im Panicing. "Could not send message due to invalid address(es)"

  1. #1
    Thomas.Curtis is offline Intermediate Member
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    Default Im Panicing. "Could not send message due to invalid address(es)"

    When attempting to send outbound email I get this error "Could not send message due to invalid address(es)" Local Mail works. Any ideas. I'm in desperate need of any ideas. Thanks in advance.

  2. #2
    glitch23 is offline Special Member
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    A few questions:

    1) What version of Zimbra are you using?
    2) Was this in Zimbra Web Client, Outlook, or Thunderbird (etc.)?
    3) how many servers do you have running zimbra (i.e. multi-server install or single)?

    Without knowing your exact problem I can almost bet its because the MTA Auth URL is wrong.

    So do this...

    zmprov gs mail.X.Y.com | grep Auth

    Example Output:

    zimbraMtaAuthEnabled: TRUE
    zimbraMtaAuthHost: mail.X.Y.com
    zimbraMtaAuthURL: http://mail.X.Y.com/service/soap/
    zimbraMtaTlsAuthOnly: TRUE

    And reply back with what you get.

  3. #3
    Thomas.Curtis is offline Intermediate Member
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    Default So yeah.. heres the output

    Just updated version two weeks ago.
    Both Adavnced and Light Web Clients
    Single server install


    zimbraMtaAuthEnabled: TRUE
    zimbraMtaAuthHost: runwired.net
    zimbraMtaAuthURL: http://runwired.net:90/service/soap/
    zimbraMtaTlsAuthOnly: TRUE
    Last edited by Thomas.Curtis; 06-04-2007 at 03:10 PM. Reason: Forgot to anwser a few things

  4. #4
    glitch23 is offline Special Member
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    I believe the problem your having stems from a bug in which you change the host and url changes but making a change to the port will not change the url.

    Run this...

    Code:
    zmprov ms runwired.net zimbraMtaAuthHost runwired.net
    Then this...

    Code:
    zmprov gs runwired.net | grep Auth
    Then show the output again and check if you can send mail.

    If that doesn't work check the settings in the Admin console under "Global Settings" and "MTA" for the Webmail MTA hostname. Then check under "Servers" and the "MTA" tab and see if Webmail MTA hostname is the same there also.

  5. #5
    Thomas.Curtis is offline Intermediate Member
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    Default As before

    As Before I can still send mail to other runwired.net accounts but mail to something like gmail or hotmail does not go.

    [zimbra@runwired ~]$ zmprov ms runwired.net zimbraMtaAuthHost runwired.net
    [zimbra@runwired ~]$ zmprov gs runwired.net | grep Auth
    zimbraMtaAuthEnabled: TRUE
    zimbraMtaAuthHost: runwired.net
    zimbraMtaAuthURL: http://runwired.net:90/service/soap/
    zimbraMtaTlsAuthOnly: TRUE

  6. #6
    glitch23 is offline Special Member
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    is your server hosted behind some type of firewall that is blocking port 25?

    Send a test email to say a gmail account, and see if
    1) It gets out of the mail queue
    2) grep you /var/log/zimbra.log file for error pertaining to that email

    # cat /var/log/zimbra.log | grep "sent to address" | grep "error or smtp or postfix"

  7. #7
    Thomas.Curtis is offline Intermediate Member
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    Default cat /var/log/zimbra.log | grep "blahblah@gmail.com"

    The Following is the result of the command in the title of this post. Names have been changed to protect the innocent ;-)


    [root@runwired ~]# cat /var/log/zimbra.log | grep "blahblah@gmail.com"
    Jun 4 08:16:53 runwired postfix/smtpd[3118]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 08:17:39 runwired postfix/smtpd[3118]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 08:23:03 runwired postfix/smtpd[7264]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 11:49:11 runwired postfix/smtpd[9554]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 12:09:02 runwired postfix/smtpd[16182]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 12:15:31 runwired postfix/smtpd[23499]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 12:19:11 runwired postfix/smtpd[27098]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 12:19:17 runwired postfix/smtpd[27098]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 4 12:35:08 runwired postfix/smtpd[5040]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>
    Jun 5 03:26:19 runwired postfix/smtpd[7799]: NOQUEUE: reject: RCPT from runwired.net[10.0.0.213]: 554 <blahblah@gmail.com>: Relay access denied; from=<asdf@runwired.net> to=<blahblah@gmail.com> proto=ESMTP helo=<runwired.net>

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Do you have a local DNS server set-up with correct A & MX records? Run the commands shown here and see if the output is correct.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    glitch23 is offline Special Member
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    Ok Next Step

    Do a

    postconf | grep mynetwork

    And copy the output.

    Most of the "Relay access denied" errors that I've seen usually end up being bad hostnames or incorrect aliases.

  10. #10
    Thomas.Curtis is offline Intermediate Member
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    Default Thanks Folks!!!

    [zimbra@runwired ~]$ postconf mynetworks
    mynetworks = 192.168.0.0
    [zimbra@runwired ~]$ zmprov modifyServer runwired.net zimbraMtaMyNetworks "192.168.0.0/24 127.0.0.0/8"
    [zimbra@runwired ~]$ zmprov getServer runwired.net | grep zimbraMtaMyNetworks
    zimbraMtaMyNetworks: 192.168.0.0/24 127.0.0.0/8
    [zimbra@runwired ~]$


    Problem Solved. I just wonder how this got unset.

    Thanks again folks.

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