Emails with dots before the @ in them can't be sent via webmail.

[freeformz]

Whenever I attempt to send email to someone with a dot in their email address before the @ sign I get an error.

For instance I can't email:
fname.lname@gmail.com
--
Message not sent; one or more addresses were not accepted.
Rejected addresses: fname.lname@gmail.com
--
I searched the bug system and the forums, but I didn't find anything, although it may just be my search terms.

[freeformz]

FYI: This happens in the Zimbra AJAX Web Client only. Sending via SMTP works fine.

[phoenix]

It would be extremely strange if ZImbra didn't allow that combination fro an email address. It does, however, work for me when sending to an address in the format fred.smith@domain.com

What else is in the logs?

[freeformz]

Actually it looks like we can't send email from the Web GUI at all:

We get the following error in the logs:
from mailbox.log...

2007-06-02 22:46:51,146 INFO [http-80-Processor75] [mid=209;ua=ZimbraWebClient - FF2.0 (Mac)/4.5.5_GA_838.RHEL4;ip=75.13.226.250;name=interlix@ mfcfund.com;] SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException: Invalid address: freeformz@gmail.com
at com.zimbra.cs.mailbox.MailServiceException.interna l_SEND_FAILURE(MailServiceException.java:375)
at com.zimbra.cs.mailbox.MailServiceException.SEND_AB ORTED_ADDRESS_FAILURE(MailServiceException.java:37 9)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:298)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:124)
at com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:114)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:190)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:140)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:270)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 554 <freeformz@gmail.com>: Relay access denied
; chained exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 554 <freeformz@gmail.com>: Relay access denied

at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTranspo rt.java:1196)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTr ansport.java:584)
at javax.mail.Transport.send0(Transport.java:169)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:369)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:248)
... 26 more

from zimbra.log....
Jun 2 22:49:24 zimbra postfix/smtpd[17607]: NOQUEUE: reject: RCPT from localhost.localdomain[127.0.0.1]: 554 <freeformz@gmail.com>: Relay access denied; from=<interlix@mfcfund.com> to=<freeformz@gmail.com> proto=ESMTP helo=<mail.mfcfund.net>

So it looks like that for some reason postfix is rejecting the relay. ?

[freeformz]

Fixed it by fixing zimbraMtaMyNeworks

[phoenix]

What does

postconf mynetworks

return? It should be something like this:

mynetworks = 127.0.0.0/8 192.168.1.0/24

If it doesn't look right check this page in the wiki.