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Thread: Domain Admin Error: Permission Denied

  1. #1
    shanson is offline Active Member
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    Default Domain Admin Error: Permission Denied

    Hi,

    our Domain Admins are unable to work with the Admin Interface. They can log in successfully, but immediately get a Error Message "Error: Permission Denied":

    message: permission denied: can not search for domains
    Error code: service.PERM_DENIED
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Sender
    When moving to the Accounts tab, a similar error is invoked...

    Message: permission denied: need admin token
    Error code: service.PERM_DENIED
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Sender
    We're using zcs-NETWORK-4.5.5_GA_838.RHEL4. Has anyone else experienced this? Thanks.
    Scott Hanson
    Media Ventures GmbH
    Cologne, Germany

  2. #2
    shanson is offline Active Member
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    Default

    Looking in log/mailbox.log, there are a lot of Zimlet not found errors, including com_zimbra_domainadmin. I tried redeploying the zimlets with zmzimletctl, but we still get the errors.

    2007-05-29 12:54:18,480 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_phone
    2007-05-29 12:54:18,480 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_amzn
    2007-05-29 12:54:18,480 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_wikipedia
    2007-05-29 12:54:18,481 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_url
    2007-05-29 12:54:18,490 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_date
    2007-05-29 12:54:18,490 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_email
    2007-05-29 12:54:18,490 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_asterisk
    2007-05-29 12:54:18,490 INFO [http-7071-Processor50] [mid=7;ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_search
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_backuprestore
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_cluster
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_convertd
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_domainadmin
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_hsm
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_license
    2007-05-29 12:54:21,018 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] zimlet - cannot find zimlet com_zimbra_mobilesync
    2007-05-29 12:54:22,674 INFO [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] SoapEngine - handler exception
    2007-05-29 12:54:29,060 INFO [http-7071-Processor50] [ua=ZimbraWebClient - FF2.0 (Mac)/undefined;ip=xx.xx.xx.xx;name=shanson@example.de;] SoapEngine - handler exception
    Scott Hanson
    Media Ventures GmbH
    Cologne, Germany

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Did you restart tomcat after deploying the zimlet? Are all the network zimlets deployed (it doesn't look like they are)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    shanson is offline Active Member
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    Restarting tomcat did the trick. Thanks!
    Scott Hanson
    Media Ventures GmbH
    Cologne, Germany

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