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Thread: Emails stuck in Deferred

  1. #11
    phoenix is online now Zimbra Consultant & Moderator
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    Welcome to the forums.

    Quote Originally Posted by mandeep kaur;71688E98FB2004ABD8 6560 Sat Jan 5 01:23:00 [email
    archana@indebo.com[/email]
    (Host or domain name not found. Name service error for name=rainbowcruises.in type=MX: Host not found, try again)
    The answer is in this part of your post, there's no MX record pointing to your server. I'm assuming that rainbowcruises.in is your domain name?
    Last edited by phoenix; 01-05-2008 at 04:46 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  2. #12
    mandeep kaur is offline Member
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    Thanks for your reply ,

    No, our domain is indebo.com
    rainbowcruises.in is a domain where we used to send mails.

    Everyday our mails get deferred into the queue. What will be a solution for this? Could you please advise me what should I do to rectify this problem.
    Could you please send me a procedure to set a cronjob on zimbra server so that I can get an alert message that mails are in queue.

    I look forward to hearing from you

    Thanks

    Mandeep Kaur

  3. #13
    phoenix is online now Zimbra Consultant & Moderator
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    I would suggest you might have a DNS problem. It would appear from this report that all your mail servers are at google(?) and/or you're not describing your configuration correctly. Please check your local DNS servers for A & MX resolution and make sure you have a valid /etc/hosts file.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #14
    mandeep kaur is offline Member
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    Dear Sir,

    Thanks for your reply,

    Could you please explain me in more detail. How do I set them correctly?

    With Regards
    Mandeep Kaur

  5. #15
    phoenix is online now Zimbra Consultant & Moderator
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    These articles will tell you what you need to know:

    Split DNS - Zimbra :: Wiki
    http://www.zimbra.com/forums/adminis...-nutshell.html

    They both describe what is usually called (around here, anyway) a Split DNS set-up.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #16
    mandeep kaur is offline Member
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    Thanks for your help.

    Can I use these links for debian version of linux?

    Please find attached error file, we have received on server with outgoing mails.

    With Regards
    Mandeep Kaur
    Attached Files Attached Files

  7. #17
    phoenix is online now Zimbra Consultant & Moderator
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    I'm afraid I don't know anything about Debian but you should be able to work out what's needed if you install a DNS server and compare it to those configurations.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #18
    mandeep kaur is offline Member
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    We are facing a problem with our zimbra server. We have reported the problem but haven't got any result. Is their is anyone who can give us support to sort this problem.

    Thanks
    Mandeep

  9. #19
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    I'm afraid the problem is not Zimbra but DNS.

    Fix your DNS (Bill gave you the key links, SplitDNS and DNS in a nutshell) and your mail delivery (amongst other things) will work.

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