Page 1 of 3 123 LastLast
Results 1 to 10 of 22

Thread: Temporary message delivery failure

  1. #1
    arkade is offline Junior Member
    Join Date
    Mar 2007
    Posts
    9
    Rep Power
    8

    Default Temporary message delivery failure

    Hi,
    I've followed the instructions in this thread without success. /opt/zimbra/log/convertd.log doesnt exist on my system.

    The only solution I've found is to remove the mailbox in question, recreate it, then flush the queues. This is obviously less than optimal. It also seems that once there is an error like this concerning one mailbox all subsequent mail to that box results in the same error:

    May 7 12:43:26 localhost postfix/lmtp[16765]: C241B84C43D: to=<xxx@yyy.com>, relay=zimbra.zzz.com.au[192.168.10.2], delay=2350, status=deferred (host zimbra.zzz.com.au[192.168.10.2] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))

    Any help would be appreciated.

  2. #2
    arkade is offline Junior Member
    Join Date
    Mar 2007
    Posts
    9
    Rep Power
    8

    Default

    I'm still having this problem and have some more info on it. Firstly it seems to have no relation to attachments.

    Whenever I stop, then restart the server I start recieving these errors. Looking in the defered mail queue the first few mailboxes that try and recieve mail seem to lock up. A solution I have found is the re-index the mailboxes in question and flush the queues. The problem will not occur again until I restart the server. Any ideas on what could be causing this?

  3. #3
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Along the convertd thought process, what are your versions of compat-libstdc++-33 & compat-libstdc++-296?
    -Is this a 64-bit system?
    -Version string? (zmcontrol -v)

  4. #4
    tim brennan is offline Zimbra Employee
    Join Date
    Sep 2005
    Posts
    93
    Rep Power
    9

    Default

    Quote Originally Posted by arkade View Post
    I'm still having this problem and have some more info on it. Firstly it seems to have no relation to attachments.

    Whenever I stop, then restart the server I start recieving these errors. Looking in the defered mail queue the first few mailboxes that try and recieve mail seem to lock up. A solution I have found is the re-index the mailboxes in question and flush the queues. The problem will not occur again until I restart the server. Any ideas on what could be causing this?
    You'll need to look in the mailbox.log and find the error that's causing failed message delivery. Should be some kind of an exception going off with LMTP on the stack -- probably something in the index, since re-indexing fixes it.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    bmannella is offline Junior Member
    Join Date
    Nov 2007
    Posts
    7
    Rep Power
    7

    Default

    here is whats in my mailbox.log. Any thoughts?

    2008-01-24 00:40:39,747 WARN [LmtpServer-4019] [ip=204.16.240.61;] ParsedMessage - Parse error on MIME part 2 (application/x-zip-compressed, Message-ID: <F1838B76D14DAD4D9F4BFC126B45C1DA02EB16DEC2@WGMAIL CCR.walshgroup.com>)
    com.zimbra.cs.mime.MimeHandlerException: cannot extract text
    at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:81)
    at com.zimbra.cs.mime.MimeHandler.getContent(MimeHand ler.java:148)
    at com.zimbra.cs.mime.ParsedMessage.analyzePart(Parse dMessage.java:872)
    at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(Pa rsedMessage.java:788)
    at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMes sage.java:325)
    at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:340 )
    at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver (ZimbraLmtpBackend.java:140)
    at com.zimbra.cs.lmtpserver.LmtpHandler.processMessag eData(LmtpHandler.java:375)
    at com.zimbra.cs.lmtpserver.TcpLmtpHandler.continueDA TA(TcpLmtpHandler.java:67)
    at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHa ndler.java:364)
    at com.zimbra.cs.lmtpserver.LmtpHandler.processComman d(LmtpHandler.java:174)
    at com.zimbra.cs.lmtpserver.TcpLmtpHandler.processCom mand(TcpLmtpHandler.java:61)
    at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:160)
    at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:128)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: java.io.EOFException
    at java.io.DataInputStream.readUnsignedShort(DataInpu tStream.java:323)
    at java.io.DataInputStream.readUTF(DataInputStream.ja va:572)
    at java.io.DataInputStream.readUTF(DataInputStream.ja va:547)
    at com.zimbra.cs.convert.TransformationClient.extract (TransformationClient.java:153)
    at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:75)
    at com.zimbra.cs.convert.SocketTransformationStub.ext ract(SocketTransformationStub.java:109)
    at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:78)
    ... 15 more


    com.zimbra.cs.mime.MimeHandlerException: cannot extract text
    at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:83)
    at com.zimbra.cs.mime.MimeHandler.getContent(MimeHand ler.java:148)
    at com.zimbra.cs.mime.ParsedMessage.analyzePart(Parse dMessage.java:872)
    at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(Pa rsedMessage.java:788)
    at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMes sage.java:325)
    at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:340 )
    at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver (ZimbraLmtpBackend.java:140)
    at com.zimbra.cs.lmtpserver.LmtpHandler.processMessag eData(LmtpHandler.java:375)
    at com.zimbra.cs.lmtpserver.TcpLmtpHandler.continueDA TA(TcpLmtpHandler.java:67)
    at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHa ndler.java:364)
    at com.zimbra.cs.lmtpserver.LmtpHandler.processComman d(LmtpHandler.java:174)
    at com.zimbra.cs.lmtpserver.TcpLmtpHandler.processCom mand(TcpLmtpHandler.java:61)
    at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:160)
    at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:128)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
    at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:78)
    at com.zimbra.cs.convert.SocketTransformationStub.ext ract(SocketTransformationStub.java:109)
    at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:78)

  6. #6
    bmannella is offline Junior Member
    Join Date
    Nov 2007
    Posts
    7
    Rep Power
    7

    Default

    Quote Originally Posted by mmorse View Post
    Along the convertd thought process, what are your versions of compat-libstdc++-33 & compat-libstdc++-296?
    -Is this a 64-bit system?
    -Version string? (zmcontrol -v)
    Here is my stuff.

    Installed Packages
    compat-libstdc++-296.i386 2.96-138 installed
    compat-libstdc++-33.i386 3.2.3-61 installed
    compat-libstdc++-33.x86_64 3.2.3-61 installed

    I am on a 64bit version.

    Release 5.0.1_GA_1902.RHEL5_64_20080109190819 CentOS5_64 NETWORK edition

  7. #7
    dustys is offline Partner (VAR/HSP)
    Join Date
    Feb 2007
    Location
    Sioux Falls, SD
    Posts
    67
    Rep Power
    8

    Unhappy

    I am experiencing the same issues. Certain mailboxes seem to crash convertd when a message is piped into it. Same Mailbox.log messages reported earlier and same version strings.

    I have tried to re-index the offending mailboxes with no success.

    DJS
    CoSentry - www.cosentry.com - Co-Location & Business Resiliency Solutions

  8. #8
    bmannella is offline Junior Member
    Join Date
    Nov 2007
    Posts
    7
    Rep Power
    7

    Default

    Does anyone have any ideas on how to fix this?

  9. #9
    atstoddard is offline Junior Member
    Join Date
    Feb 2008
    Posts
    6
    Rep Power
    7

    Exclamation same problems

    I am experiencing the same problems since upgrading from 4.5.7 to 5.0.2.
    Running on RHEL5_64.
    Emails with zip, dwg, and pdf sent to multiple addresses create errors in convertd and remain in the deferred queue.
    Have checked to ensure that compat-libstdc is installed. Have reindexed the mailboxes and tried flushing the queue with not success. I also removed the jar file in /opt/zimbra/lib/ext/convertd/ which did not appear to make any change.
    The global and COS settings are to view attachments in original format only.

    We receive many emails with these file formats which are sent to multiple recipients. It does not occur with all emails as some are processed with no problem, but others fail and remain in the queue.

    Is this a bug in 5.0.2 or is there a way to fix this?

  10. #10
    chapman_164 is offline Active Member
    Join Date
    Jan 2008
    Posts
    28
    Rep Power
    7

    Default

    I was having the same problem with zip, dwg, and pdf attachments. It was very frustrating as I turned indexing off but was still getting the same error. The only thing I have found that works reliably so far is to disable indexing for specific file types as described here. Every time I would see an email getting stuck in the deferred queue I would add an entry to LDAP to disable indexing for it, restart the server, and it would pass on without problems. After going through this a few times I think I've gotten all of the troublesome file types. I haven't had anything show up in deferred in a week or so.

    Hope this helps,

    Mike Chapman

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. One account not receving email
    By EnglishDude in forum Administrators
    Replies: 12
    Last Post: 04-30-2010, 06:19 AM
  2. Replies: 3
    Last Post: 01-16-2008, 08:31 AM
  3. Temporary message delivery failure
    By goetzi in forum Administrators
    Replies: 40
    Last Post: 06-25-2007, 10:41 AM
  4. 3.0 to 4.5.3 Upgrade failed (mysql error)
    By dealt in forum Installation
    Replies: 35
    Last Post: 03-19-2007, 10:30 PM
  5. Is it started or not
    By kwelipatton in forum Installation
    Replies: 10
    Last Post: 03-28-2006, 11:11 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •