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Thread: Error while trying to view queues

  1. #1
    SpEnTBoY is offline Advanced Member
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    Default Error while trying to view queues

    I hunted around but I can't seem to find anything ... everything seems to be running fine but when I hit the admin console and try to view my queues I get this:

    Code:
    Message:  system failure: exception during auth {RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}
    Error code:  service.FAILURE
    Method:  ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver

    It dies trying to scan the queues if I try to manually rescan as well. ANy ideas what might be going on or where I should look?

    status shows everything as far as services goes running fine:

    Code:
    $ zmcontrol status
    Host mail.bangtherockstogether.net
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
    Someone kick me in the right direction ... I've tried everything I can think of other than restarting everything but I'd rather debug it if I can instead of just reinit.

    Thanks Peeps!!
    Last edited by SpEnTBoY; 05-04-2007 at 06:22 AM. Reason: messed up my pasting

  2. #2
    soxfan is offline Moderator
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    Default

    Kind of just a guess here, but have you tried clearing the browser cache and/or trying the admin console from another workstation?

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Is the ssh daemon running and is it still on port 22?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    SpEnTBoY is offline Advanced Member
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    Quote Originally Posted by soxfan View Post
    Kind of just a guess here, but have you tried clearing the browser cache and/or trying the admin console from another workstation?
    I have indeed ... well ... I've tried clearing cache and cookies etc, unfortunately I can't get to another workstation right now to try but I can try that when I go home.

    Thanks!

  5. #5
    SpEnTBoY is offline Advanced Member
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    Quote Originally Posted by phoenix View Post
    Is the ssh daemon running and is it still on port 22?
    Hey Bill,

    Yes I verified that I had the daemon still running and I'm ssh'ed in right now doing some other 'stuff'

    Code:
    # lsof -i :22
    COMMAND   PID USER   FD   TYPE   DEVICE SIZE NODE NAME
    sshd     2415 root    3u  IPv6     6856       TCP *:ssh (LISTEN)
    My session did time out and requested me to log in again so I did clear all the cache and cookies etc, then restarted my browser. Also verifed there were no existing ssh connections possibly held open by they session time out

    Regards,
    Lonny

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Has it ever worked? Can you check the port is set correctly with:
    Code:
    zmprov gcf zimbraRemoteManagementPort
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    SpEnTBoY is offline Advanced Member
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    It was working fine until this morning ... never showed anything (all queues were 0) but the scan executed fine etc.

    The value is set correctly:

    zimbraRemoteManagementPort: 22

    weird ... maybe I should just restart everything in a bit and see if it clears up

  8. #8
    SpEnTBoY is offline Advanced Member
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    The restart didn't fix it and I rebooted the client machine I was connecting from ... I'm not sure what is going on like I said everything else seems to be running just fine, it's just this one little kink (which is not vital to me really).

  9. #9
    SpEnTBoY is offline Advanced Member
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    Ok tried from another machine and still having no luck I guess I'll go see if I can hunt anything down in the logs (nothing popped earlier).

  10. #10
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    jholder is offline Former Zimbran
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    That's an exception during auth, not a cannot connect.

    Take a look at the /opt/zimbra/log/mailbox.log for a longer error.
    The stack trace will give more info.

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