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Thread: Error while trying to view queues

  1. #11
    SpEnTBoY is offline Advanced Member
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    Quote Originally Posted by jholder View Post
    That's an exception during auth, not a cannot connect.

    Take a look at the /opt/zimbra/log/mailbox.log for a longer error.
    The stack trace will give more info.
    Thanks! Here's what it's showing

    Code:
     
    2007-05-06 09:27:41,687 ERROR [{RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}-zmqstat deferred] [] rmgmt - error when scanning mail queue deferred on host mail.bangtherockstogether.net
    com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
            at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:197)
            at com.zimbra.cs.rmgmt.RemoteManager.executeBackground0(RemoteManager.java:98)
            at com.zimbra.cs.rmgmt.RemoteManager.access$000(RemoteManager.java:45)
            at com.zimbra.cs.rmgmt.RemoteManager$1.run(RemoteManager.java:121)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: auth failed
            at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:190)
            ... 4 more
    2007-05-06 09:27:41,693 INFO  [http-7071-Processor48] [ua=ZimbraWebClient - FF2.0 (Linux)/undefined;ip=24.89.80.126;name=admin@bangtherockstogether.net;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
            at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:197)
            at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteManager.java:134)
            at com.zimbra.cs.service.admin.GetMailQueueInfo.handle(GetMailQueueInfo.java:56)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
            at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
            at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
            at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
            at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
            at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: auth failed
            at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:190)
            ... 24 more
    So I guess the important portion is the error scanning deffered? Not sure exactly what I'm looking for but I have checked permissions for any spooling below deferred:

    Code:
    # ls -l /opt/zimbra/postfix-2.2.9/spool/deferred
    total 12
    drwx------ 2 postfix postfix 4096 May  4 04:39 6
    drwx------ 2 postfix postfix 4096 Apr 19 07:31 8
    drwx------ 2 postfix postfix 4096 Apr 25 08:11 9
    Code:
    # ls -la /opt/zimbra/postfix-2.2.9/spool/deferred/*/
    /opt/zimbra/postfix-2.2.9/spool/deferred/6/:
    total 8
    drwx------ 2 postfix postfix 4096 May  4 04:39 .
    drwx------ 5 postfix postfix 4096 May  4 04:06 ..
    
    /opt/zimbra/postfix-2.2.9/spool/deferred/8/:
    total 8
    drwx------ 2 postfix postfix 4096 Apr 19 07:31 .
    drwx------ 5 postfix postfix 4096 May  4 04:06 ..
    
    /opt/zimbra/postfix-2.2.9/spool/deferred/9/:
    total 8
    drwx------ 2 postfix postfix 4096 Apr 25 08:11 .
    drwx------ 5 postfix postfix 4096 May  4 04:06 ..
    I'm guessing there's something a lot more substantial I'm missing I'll keep poking but suggestions are always welcome

    Thanks everyone!!

    regards,
    Lonny

  2. #12
    jholder's Avatar
    jholder is offline Former Zimbran
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    Hey lonny,
    This page will help walk you through fixing your problem.

    http://wiki.zimbra.com/index.php?tit...eue_Monitoring

    Good luck!

    john

  3. #13
    SpEnTBoY is offline Advanced Member
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    John,

    Thanks for the link!! ... that definitely sounds like what's going on. The problem still persists though ... I recreated the keys and ran the updateauthkeys and when trying to run the test I still get prompted for a password. I've tried 4 times now including moving the old .ssh directory and having everything created from scratch.

    On the page it says you should NOT be required to provide a password and if you are then try rerunning everything ... it mentioned nothing about if it continues to request a password no matter what

    Any other thoughts?

    Thanks again!!
    Regards,
    Lonny

  4. #14
    SpEnTBoY is offline Advanced Member
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    Any new insight? ... I tried restarting everything after i created the keys as well ... still to no avail :/

  5. #15
    SpEnTBoY is offline Advanced Member
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    Ok I finally checked out my secure log (doh) ... can someone paste what their ownership and permissions are for /opt/zimbra?

    Here's the error:
    Code:
    May  8 10:28:55 phantom2 sshd[32358]: Authentication refused: bad ownership or modes for directory /opt/zimbra
    May  8 10:28:55 phantom2 sshd[32360]: Received disconnect from 24.89.80.142: 11: Closed due to user request.
    I remember playing around with permissions when I was automating and coding my backup _stuff_ apparently I botched something with it


    Here's the current permissions:

    Code:
    # ls -ld /opt/zimbra && ls -ld /opt
    drwxrwx--- 41 root zimbra 4096 May  6 22:23 /opt/zimbra
    drwxr-xr-x 4 root root 4096 Apr 17 07:56 /opt
    Anyone know what they should be? thanks!!

    Lonny

  6. #16
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    jholder is offline Former Zimbran
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    Can you try to do the "Verifying sshd configuration"
    In the wiki and post your output?

    Make sure you add:
    -v -v -v
    To the command line.

    Thanks
    john

  7. #17
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    jholder is offline Former Zimbran
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    ah
    okay
    Stop Zimbra and run the zmfixperms script located in /opt/zimbra/libexec

  8. #18
    SpEnTBoY is offline Advanced Member
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    Quote Originally Posted by jholder View Post
    ah
    okay
    Stop Zimbra and run the zmfixperms script located in /opt/zimbra/libexec
    All is right in the world again .... it was late when I was hacking together my pre and post scripts for backing up and I remember it failing due to permissions.

    Thanks for all the help (and patience)!!

    Regards,
    Lonny (now that my backups are working looks like it's time to upgrade )

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