Error while trying to view queues

[SpEnTBoY]

Originally Posted by jholder

That's an exception during auth, not a cannot connect.

Take a look at the /opt/zimbra/log/mailbox.log for a longer error.
The stack trace will give more info.

Thanks! Here's what it's showing

 
2007-05-06 09:27:41,687 ERROR [{RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}-zmqstat deferred] [] rmgmt - error when scanning mail queue deferred on host mail.bangtherockstogether.net
com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:197)
        at com.zimbra.cs.rmgmt.RemoteManager.executeBackground0(RemoteManager.java:98)
        at com.zimbra.cs.rmgmt.RemoteManager.access$000(RemoteManager.java:45)
        at com.zimbra.cs.rmgmt.RemoteManager$1.run(RemoteManager.java:121)
        at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: auth failed
        at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:190)
        ... 4 more
2007-05-06 09:27:41,693 INFO  [http-7071-Processor48] [ua=ZimbraWebClient - FF2.0 (Linux)/undefined;ip=24.89.80.126;name=admin@bangtherockstogether.net;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: mail.bangtherockstogether.net->zimbra@mail.bangtherockstogether.net:22}
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:197)
        at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteManager.java:134)
        at com.zimbra.cs.service.admin.GetMailQueueInfo.handle(GetMailQueueInfo.java:56)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: auth failed
        at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:190)
        ... 24 more

So I guess the important portion is the error scanning deffered? Not sure exactly what I'm looking for but I have checked permissions for any spooling below deferred:

# ls -l /opt/zimbra/postfix-2.2.9/spool/deferred
total 12
drwx------ 2 postfix postfix 4096 May  4 04:39 6
drwx------ 2 postfix postfix 4096 Apr 19 07:31 8
drwx------ 2 postfix postfix 4096 Apr 25 08:11 9

# ls -la /opt/zimbra/postfix-2.2.9/spool/deferred/*/
/opt/zimbra/postfix-2.2.9/spool/deferred/6/:
total 8
drwx------ 2 postfix postfix 4096 May  4 04:39 .
drwx------ 5 postfix postfix 4096 May  4 04:06 ..

/opt/zimbra/postfix-2.2.9/spool/deferred/8/:
total 8
drwx------ 2 postfix postfix 4096 Apr 19 07:31 .
drwx------ 5 postfix postfix 4096 May  4 04:06 ..

/opt/zimbra/postfix-2.2.9/spool/deferred/9/:
total 8
drwx------ 2 postfix postfix 4096 Apr 25 08:11 .
drwx------ 5 postfix postfix 4096 May  4 04:06 ..

I'm guessing there's something a lot more substantial I'm missing I'll keep poking but suggestions are always welcome

Thanks everyone!!

regards,
Lonny

[jholder]

Hey lonny,
This page will help walk you through fixing your problem.

http://wiki.zimbra.com/index.php?tit...eue_Monitoring

Good luck!

john

[SpEnTBoY]

John,

Thanks for the link!! ... that definitely sounds like what's going on. The problem still persists though ... I recreated the keys and ran the updateauthkeys and when trying to run the test I still get prompted for a password. I've tried 4 times now including moving the old .ssh directory and having everything created from scratch.

On the page it says you should NOT be required to provide a password and if you are then try rerunning everything ... it mentioned nothing about if it continues to request a password no matter what

Any other thoughts?

Thanks again!!
Regards,
Lonny

[SpEnTBoY]

Any new insight? ... I tried restarting everything after i created the keys as well ... still to no avail :/

[SpEnTBoY]

Ok I finally checked out my secure log (doh) ... can someone paste what their ownership and permissions are for /opt/zimbra?

Here's the error:

May  8 10:28:55 phantom2 sshd[32358]: Authentication refused: bad ownership or modes for directory /opt/zimbra
May  8 10:28:55 phantom2 sshd[32360]: Received disconnect from 24.89.80.142: 11: Closed due to user request.

I remember playing around with permissions when I was automating and coding my backup _stuff_ apparently I botched something with it


Here's the current permissions:

# ls -ld /opt/zimbra && ls -ld /opt
drwxrwx--- 41 root zimbra 4096 May  6 22:23 /opt/zimbra
drwxr-xr-x 4 root root 4096 Apr 17 07:56 /opt

Anyone know what they should be? thanks!!

Lonny

[jholder]

Can you try to do the "Verifying sshd configuration"
In the wiki and post your output?

Make sure you add:
-v -v -v
To the command line.

Thanks
john

[jholder]

ah
okay
Stop Zimbra and run the zmfixperms script located in /opt/zimbra/libexec

[SpEnTBoY]

Originally Posted by jholder

ah
okay
Stop Zimbra and run the zmfixperms script located in /opt/zimbra/libexec

All is right in the world again .... it was late when I was hacking together my pre and post scripts for backing up and I remember it failing due to permissions.

Thanks for all the help (and patience)!!

Regards,
Lonny (now that my backups are working looks like it's time to upgrade )