Unable to open 1 particular Mailbox

[ak2000]

Hi,

I am having a problem on one mailbox since I have imported a PST file last night. It is impossible to access the Mailbox any more (IMAP or Webinterface).

The only related messages I have found so far is the attached stuff

2007-05-04 11:25:48,977 WARN [ImapServer-23] [ip=192.168.2.231;name=ak@domain.local;] RedoLogManager - InterruptedException while logging
2007-05-04 11:25:50,872 INFO [NOTIFY-7035-Server] [] misc - spurious wakeup [1] [no attachment] interest=ACCEPT ready= key=13a0212 poolSize=0 queueSize=0
2007-05-04 11:27:08,767 INFO [http-80-Processor99] [ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] cache - Initializing folder and tag caches for mailbox 2
2007-05-04 11:27:09,139 WARN [http-80-Processor100] [mid=2;ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] op - PRIORITY 0 ==> 1000
2007-05-04 11:27:09,139 WARN [http-80-Processor100] [mid=2;ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] op - PRIORITY 1 ==> 1000
2007-05-04 11:27:09,139 WARN [http-80-Processor100] [mid=2;ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] op - PRIORITY 2 ==> 1000
2007-05-04 11:27:09,140 WARN [http-80-Processor100] [mid=2;ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] op - PRIORITY 3 ==> 1000
2007-05-04 11:27:09,140 WARN [http-80-Processor100] [mid=2;ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] op - PRIORITY 4 ==> 1000

Anybody seen this problem before? Also neither IMAP nor Webinterface seem to timeout on clientside, they are just not showing any progress since the last 2 hours...

Thx for your help,

ak.

[Klug]

Welcome to the forum.

Did you try to reindex the mailbox ?

[ak2000]

thx for the quick reply.
When I hit the reindexing button within the ui I get only a none changing statusbar (at least optical not changing) an when I close and reenter it, the whole browser is hanging until zimbra is restarted.....

2007-05-04 13:04:45,279 INFO [http-7071-Processor50] [ip=192.168.2.231;name=admin@domain.local;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: getting database logger connection
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:175)
at com.zimbra.cs.db.DbPool.getLoggerConnection(DbPool .java:369)
at com.zimbra.cs.service.admin.GetServiceStatus.handl e(GetServiceStatus.java:80)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:270)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.sql.SQLException: Access denied for user 'zimbra'@'localhost' (using password: YES)
at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:946)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2870)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:812)
at com.mysql.jdbc.MysqlIO.secureAuth411(MysqlIO.java: 3269)
at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:11 82)
at com.mysql.jdbc.Connection.createNewIO(Connection.j ava:2644)
at com.mysql.jdbc.Connection.<init>(Connection.java:1 531)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonReg isteringDriver.java:266)
at java.sql.DriverManager.getConnection(DriverManager .java:525)
at java.sql.DriverManager.getConnection(DriverManager .java:193)
at com.zimbra.cs.db.DbPool.getLoggerConnection(DbPool .java:366)
... 23 more
2007-05-04 13:05:13,226 INFO [http-7071-Processor50] [ua=ZimbraWebClient - FF2.0 (Win)/undefined;ip=192.168.2.231;name=admin@domain.local ;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: mbox 81d97f36-ea97-4d28-8e2c-1fe0095bb113 is not currently running action ReIndex
at com.zimbra.common.service.ServiceException.NOT_IN_ PROGRESS(ServiceException.java:242)
at com.zimbra.cs.service.admin.ReIndex.handle(ReIndex .java:107)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:270)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
2007-05-04 13:06:23,780 INFO [http-7071-Processor42] [] ZimbraSoapContext - requested session no longer exists: 45

[ak2000]

is this indicating reinitialization start?

2007-05-04 13:04:13,093 INFO [http-80-Processor100] [ua=Zimbra Unplugged/4.5;ip=192.168.2.231;name=ak@domain.local;] cache - Initializing folder and tag caches for mailbox 2

[jholder]

You'd better backup your data to a safe local.
Then run a disk check.

Also, check /opt/zimbra/db/data/domain.err for more information.