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Thread: Showing source for attached messages

  1. #1
    ejmcbride is offline Intermediate Member
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    Default Showing source for attached messages

    Sometimes when doing triage on a problem we need to see a message header. If we have messages sent to us as attachments I can view the message source header of the original message in Outlook. I'd like to be able to do the same in the Envoy interface.

    Thanks,

    Ellie McBride
    Amicus, Inc.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ejmcbride View Post
    I'd like to be able to do the same in the Envoy interface.
    What's Envoy? If you mean the Zimbra Web Interface then just right-click on the message and show original.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ejmcbride is offline Intermediate Member
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    Whoops...sorry, I meant Zimbra. Right clidking on an email will show the original of the email recieved but not of the attached email and that is what I'm looking for.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    My turn to apologise, I missed the 'attachments' bit. There currently isn't any facility to view the details of an attachment other than just viewing/printing it. You can file an RFE in bugzilla for that feature, you should also raise a case with support and they'll add the details to any bugzilla entry you create.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    ejmcbride is offline Intermediate Member
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    Thanks Bill. BTW, for anyone who wants to vote for this bug its 16625
    Last edited by phoenix; 06-07-2007 at 10:59 AM.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    I've changed you bug number to a link, easier for people to find it and vote.

    If you raise a support case for this (mention the bug number) you can have the details added to your bug for added 'weight'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    ejmcbride is offline Intermediate Member
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    Thanks...it wouldn't let me make a link. (access denied).

    I will raise a support request.

  8. #8
    ejmcbride is offline Intermediate Member
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    Default The RFE is gone

    I posted an RFE 16625 and now can't access it to find out what happened with it. Any ideas?

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    You filed that bug with your support@ email address for your company with limited visibility. So I guess the answer is another question, what id are you logging into bugzilla with?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    ejmcbride is offline Intermediate Member
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    aha....I since created my own account and stopped using the role account. Thanks.

    Ellie

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