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Thread: Changing users display names

  1. #1
    reza225 is offline Advanced Member
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    Default Changing users display names

    I had a user who's last name I mistakenly misspelled. I tried to correct the person's last name in the admin control panel for ZCS, however it was still displaying the old name incorrectly when she sent email out. I found that I eventually had to delete the entire account and recreate it, then import her old email. Has anyone else experienced this? This doesn't seem right to me. I'm running RHEL4 64bit w/ZCS NE 4.5.4(patched) 64bit.

  2. #2
    lindworm is offline Senior Member
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    Perhaps its wrong under "Options / Email Identities" ?

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    If you mean the account name was fred.smith@yourdomain.com and it should have been fred.brown@yourdomain.com then from the Admin UI you could simply have renamed the account. Is that what you mean?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    reza225 is offline Advanced Member
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    Hey Pheonix,
    The email for this particular individual stayed the same. It was user@domain.com. However their display name was something like "User Don Johnson". When I tried to change the display name to "User Jon Johnson" It still continued to say "User Don Johnson".
    thanks for the help.

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Oh, you mean the display name when someone receives it? If that's it then it's because the recipient has the name in their address book, they'll have to change the name in there. If you mean what's displayed in the 'From' column then that works for me if I change the Display Name.
    Last edited by phoenix; 05-03-2007 at 11:25 PM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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