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  #1 (permalink)  
Old 04-24-2007, 09:05 AM
Intermediate Member
  
Posts: 22
Default Vista / Outlook 2003 showing mail source
Has anyone seen this?

I have an email (as one example of several) that went to multiple users. Those on XP/ Outlook 2003 see the message fine. The user on Vista/Outlook 2003 are getting the message source as text.

The kinds of emails are varied, some with attachments, some without. Some HTML, some Rich text.
Last edited by ejmcbride; 04-24-2007 at 09:06 AM.. Reason: typos
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  #2 (permalink)  
Old 05-01-2007, 11:02 PM
sam sam is offline
Zimbra Employee
  
Posts: 821
Default
this happens when outlook cannot mime convert the message. it places the raw mime message in the body. can you post one of these messages?
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  #3 (permalink)  
Old 05-02-2007, 10:01 AM
Intermediate Member
  
Posts: 22
Default Sample
Sam,

Below is a sample. The Vista user noted also that if the message goes first to the XP user, and then is forwarded to him from therethe formating is fine. Thanks for looking at this.

Ellie
Code:
-----Original Message-----
From: Paul Manley [mailto: manley@[BLOCKED.ZIMBRA.COM]
Sent: Monday, April 23, 2007 2:45 PM
Subject: FLOW !!!! flying today...

Received: from [BLOCKED.ZIMBRA.COM] (localhost.localdomain [127.0.0.1])
        by [BLOCKED.ZIMBRA.COM](Postfix) with ESMTP id 9DBBEDEC033;
        Mon, 23 Apr 2007 14:46:24 -0500 (CDT)
Received: from localhost (localhost.localdomain [127.0.0.1])
        by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP id 6F741DEC069;
        Mon, 23 Apr 2007 14:46:24 -0500 (CDT)
X-Virus-Scanned: amavisd-new at
X-Spam-Score: -1.66
X-Spam-Level:
X-Spam-Status: No, score=-1.66 tagged_above=-10 required=6.6
        tests=[AWL=-0.382, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135,
        HTML_MESSAGE=0.001, MIME_HTML_ONLY=0.001, PLING_PLING=0.343,
        UNDISC_RECIPS=0.841]
Received: from [BLOCKED.ZIMBRA.COM] ([127.0.0.1])
        by localhost ([BLOCKED.ZIMBRA.COM] [127.0.0.1]) (amavisd-new, port
10024)
        with ESMTP id ivIYJZ9jYkkE; Mon, 23 Apr 2007 14:46:23 -0500 (CDT)
Received: from [BLOCKED.ZIMBRA.COM]
([BLOCKED.ZIMBRA.COM] [BLOCKED.ZIMBRA.COM]
        by smtp1.amicusenvoy.com (Postfix) with ESMTP id D5696DEC033;
        Mon, 23 Apr 2007 14:46:23 -0500 (CDT)
Received: from localhost (unknown [127.0.0.1])
        by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP
        id 063984508F; Mon, 23 Apr 2007 14:45:51 -0500 (CDT)
Received: from [BLOCKED.ZIMBRA.COM] ([127.0.0.1])
 by localhost ([BLOCKED.ZIMBRA.COM] [127.0.0.1]) (amavisd-new, port
10024)
 with ESMTP id 21387-07; Mon, 23 Apr 2007 14:44:34 -0500 (CDT)
Received: from [BLOCKED.ZIMBRA.COM] (unknown [172.20.100.212])
        by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP
        id F3D3B45080; Mon, 23 Apr 2007 14:44:33 -0500 (CDT)
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: text/html;
        charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Subject: FLOW !!!!  flying today...
Date: Mon, 23 Apr 2007 14:45:05 -0500
Message-ID:
<5D37E67634B3964290A195AEC2D8613D4CAD2F@srv-mpls-mail03.northlandsec.com>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: FLOW !!!!  flying today...
thread-index: AceF3+M2Cs01OcE7Q/6wKr7zsD2FlQ==
From: "Paul Manley" <pmanley@[BLOCKED.ZIMBRA.COM]>
To: undisclosed-recipients: ;
X-Virus-Scanned: amavisd-new at [BLOCKED.ZIMBRA.COM]

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
6.5.7651.59">
<TITLE>FLOW !!!!  flying today...</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->

<P><FONT SIZE=3D2 FACE=3D"Arial">FLOW-</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">Call me if you need anything.....letter =
from Third Point...</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">Paul M. Manley</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">Vice President, Institutional =
Sales</FONT>
</P>

<P><FONT SIZE=3D2 FACE=3D"Arial">Northland Securities</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">45 South 7th Street, Suite 2500</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">Minneapolis, MN&nbsp; 55402</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">direct-&nbsp; 612.851.5948</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">cell-612.834.1804</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">trading- 800.851.4595</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">pmanley@northlandsecurities.com</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">www.northlandsecurities.com</FONT>

<BR><FONT SIZE=3D2 FACE=3D"Arial">IM -&nbsp; pmanleyns</FONT>
</P>

</BODY>
</HTML>
Last edited by jholder; 06-07-2007 at 09:32 PM..
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  #4 (permalink)  
Old 06-07-2007, 01:02 PM
Intermediate Member
  
Posts: 22
Default
Sam, were you able to learn anything about this?

Ellie
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  #5 (permalink)  
Old 06-07-2007, 02:54 PM
sam sam is offline
Zimbra Employee
  
Posts: 821
Default
Are they using outlook 2007 in IMAP mode?
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  #6 (permalink)  
Old 06-07-2007, 03:07 PM
Intermediate Member
  
Posts: 22
Default
No they are both on 2003. Vista appears to be the only variable. The user with the problem is POPing

By the way, it happened again today with an email I forwarded to them from the Zimbra interface.

Ellie
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  #7 (permalink)  
Old 06-13-2007, 01:22 AM
Starter Member
  
Posts: 1
Exclamation We have the EXACT same problem...
We have the EXACT same problem - the only diff is the Vista OS!... All our WinXP/Outlook 2003 and even Mac/Entourage 2004 users see the message just fine.

Any progress or further suggestions on this issue?

Thanks,
Derek
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  #8 (permalink)  
Old 07-10-2007, 01:04 PM
Intermediate Member
  
Posts: 22
Default
Just wanted to say...the linkback added today is specific to messages that are sent as only bcc. Not part of our symptomology.
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  #9 (permalink)  
Old 09-30-2007, 09:30 PM
Junior Member
  
Posts: 8
Default
Any update on this issue ?

same for me client using Vista / Outlook 2003 showing formatting ..

same user on a XP O2003 show fine ...

tx
C
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  #10 (permalink)  
Old 02-06-2008, 12:11 PM
Intermediate Member
  
Posts: 22
Default Any more information?
Hi Sam,

We are still seeing users with this and it's still a mystery. Any new information?

Ellie
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