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Thread: Vista / Outlook 2003 showing mail source

  1. #1
    ejmcbride is offline Intermediate Member
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    Default Vista / Outlook 2003 showing mail source

    Has anyone seen this?

    I have an email (as one example of several) that went to multiple users. Those on XP/ Outlook 2003 see the message fine. The user on Vista/Outlook 2003 are getting the message source as text.

    The kinds of emails are varied, some with attachments, some without. Some HTML, some Rich text.
    Last edited by ejmcbride; 04-24-2007 at 09:06 AM. Reason: typos

  2. #2
    sam
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    this happens when outlook cannot mime convert the message. it places the raw mime message in the body. can you post one of these messages?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  3. #3
    ejmcbride is offline Intermediate Member
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    Default Sample

    Sam,

    Below is a sample. The Vista user noted also that if the message goes first to the XP user, and then is forwarded to him from therethe formating is fine. Thanks for looking at this.

    Ellie
    Code:
    -----Original Message-----
    From: Paul Manley [mailto: manley@[BLOCKED.ZIMBRA.COM]
    Sent: Monday, April 23, 2007 2:45 PM
    Subject: FLOW !!!! flying today...
    
    Received: from [BLOCKED.ZIMBRA.COM] (localhost.localdomain [127.0.0.1])
            by [BLOCKED.ZIMBRA.COM](Postfix) with ESMTP id 9DBBEDEC033;
            Mon, 23 Apr 2007 14:46:24 -0500 (CDT)
    Received: from localhost (localhost.localdomain [127.0.0.1])
            by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP id 6F741DEC069;
            Mon, 23 Apr 2007 14:46:24 -0500 (CDT)
    X-Virus-Scanned: amavisd-new at
    X-Spam-Score: -1.66
    X-Spam-Level:
    X-Spam-Status: No, score=-1.66 tagged_above=-10 required=6.6
            tests=[AWL=-0.382, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135,
            HTML_MESSAGE=0.001, MIME_HTML_ONLY=0.001, PLING_PLING=0.343,
            UNDISC_RECIPS=0.841]
    Received: from [BLOCKED.ZIMBRA.COM] ([127.0.0.1])
            by localhost ([BLOCKED.ZIMBRA.COM] [127.0.0.1]) (amavisd-new, port
    10024)
            with ESMTP id ivIYJZ9jYkkE; Mon, 23 Apr 2007 14:46:23 -0500 (CDT)
    Received: from [BLOCKED.ZIMBRA.COM]
    ([BLOCKED.ZIMBRA.COM] [BLOCKED.ZIMBRA.COM]
            by smtp1.amicusenvoy.com (Postfix) with ESMTP id D5696DEC033;
            Mon, 23 Apr 2007 14:46:23 -0500 (CDT)
    Received: from localhost (unknown [127.0.0.1])
            by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP
            id 063984508F; Mon, 23 Apr 2007 14:45:51 -0500 (CDT)
    Received: from [BLOCKED.ZIMBRA.COM] ([127.0.0.1])
     by localhost ([BLOCKED.ZIMBRA.COM] [127.0.0.1]) (amavisd-new, port
    10024)
     with ESMTP id 21387-07; Mon, 23 Apr 2007 14:44:34 -0500 (CDT)
    Received: from [BLOCKED.ZIMBRA.COM] (unknown [172.20.100.212])
            by [BLOCKED.ZIMBRA.COM] (Postfix) with ESMTP
            id F3D3B45080; Mon, 23 Apr 2007 14:44:33 -0500 (CDT)
    X-MimeOLE: Produced By Microsoft Exchange V6.5
    Content-class: urn:content-classes:message
    MIME-Version: 1.0
    Content-Type: text/html;
            charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable
    Subject: FLOW !!!!  flying today...
    Date: Mon, 23 Apr 2007 14:45:05 -0500
    Message-ID:
    <5D37E67634B3964290A195AEC2D8613D4CAD2F@srv-mpls-mail03.northlandsec.com>
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    Thread-Topic: FLOW !!!!  flying today...
    thread-index: AceF3+M2Cs01OcE7Q/6wKr7zsD2FlQ==
    From: "Paul Manley" <pmanley@[BLOCKED.ZIMBRA.COM]>
    To: undisclosed-recipients: ;
    X-Virus-Scanned: amavisd-new at [BLOCKED.ZIMBRA.COM]
    
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
    <HTML>
    <HEAD>
    <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
    charset=3Diso-8859-1">
    <META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
    6.5.7651.59">
    <TITLE>FLOW !!!!  flying today...</TITLE>
    </HEAD>
    <BODY>
    <!-- Converted from text/rtf format -->
    
    <P><FONT SIZE=3D2 FACE=3D"Arial">FLOW-</FONT>
    </P>
    
    <P><FONT SIZE=3D2 FACE=3D"Arial">Call me if you need anything.....letter =
    from Third Point...</FONT>
    </P>
    
    <P><FONT SIZE=3D2 FACE=3D"Arial">Paul M. Manley</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">Vice President, Institutional =
    Sales</FONT>
    </P>
    
    <P><FONT SIZE=3D2 FACE=3D"Arial">Northland Securities</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">45 South 7th Street, Suite 2500</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">Minneapolis, MN&nbsp; 55402</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">direct-&nbsp; 612.851.5948</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">cell-612.834.1804</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">trading- 800.851.4595</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">pmanley@northlandsecurities.com</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">www.northlandsecurities.com</FONT>
    
    <BR><FONT SIZE=3D2 FACE=3D"Arial">IM -&nbsp; pmanleyns</FONT>
    </P>
    
    </BODY>
    </HTML>
    Last edited by jholder; 06-07-2007 at 09:32 PM.

  4. #4
    ejmcbride is offline Intermediate Member
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    Sam, were you able to learn anything about this?

    Ellie

  5. #5
    sam
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    Are they using outlook 2007 in IMAP mode?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  6. #6
    ejmcbride is offline Intermediate Member
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    No they are both on 2003. Vista appears to be the only variable. The user with the problem is POPing

    By the way, it happened again today with an email I forwarded to them from the Zimbra interface.

    Ellie

  7. #7
    derektom is offline Starter Member
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    Exclamation We have the EXACT same problem...

    We have the EXACT same problem - the only diff is the Vista OS!... All our WinXP/Outlook 2003 and even Mac/Entourage 2004 users see the message just fine.

    Any progress or further suggestions on this issue?

    Thanks,
    Derek

  8. #8
    ejmcbride is offline Intermediate Member
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    Just wanted to say...the linkback added today is specific to messages that are sent as only bcc. Not part of our symptomology.

  9. #9
    bkcharly is offline Junior Member
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    Any update on this issue ?

    same for me client using Vista / Outlook 2003 showing formatting ..

    same user on a XP O2003 show fine ...

    tx
    C

  10. #10
    ejmcbride is offline Intermediate Member
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    Default Any more information?

    Hi Sam,

    We are still seeing users with this and it's still a mystery. Any new information?

    Ellie


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