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Thread: [SOLVED] Service status error

  1. #1
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default [SOLVED] Service status error

    When I first log into the administration console I get the following error:

    Code:
    Server error encountered
    Message:  Csfe service error
    Error code:  service.FAILURE
    Method:  ZmCsfeCommand.invoke
    Details:system failure: getting service status
    As far as I can tell nothing is wrong and running "zmcontrol status" shows everything as running. Later on tonight I will try restarting the server to see if that helps.

    Does anybody have any idea what could be wrong with it?

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    The logger might be having issues.

    su - zimbra
    tail -200 /opt/zimbra/log/mailbox.log

    Look for any errors in there. The detail is usually the 1-3 lines of the long errors.

  3. #3
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default

    Here is the error:

    Code:
    2007-04-17 02:12:34,985 INFO  [http-7071-Processor48] [ip=(internal ip);name=(admin account);] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: getting service status
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
            at com.zimbra.cs.db.DbServiceStatus.getStatus(DbServiceStatus.java:82)
            at com.zimbra.cs.service.admin.GetServiceStatus.handle(GetServiceStatus.java:81)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:262)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
            at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
            at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
            at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
            at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
            at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: java.sql.SQLException: Table './zimbra_logger/service_status' is marked as crashed and should be repaired
            at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:946)
            at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)
            at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1573)
            at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1665)
            at com.mysql.jdbc.Connection.execSQL(Connection.java:3124)
            at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1149)
            at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1262)
            at com.zimbra.cs.db.DbServiceStatus.getStatus(DbServiceStatus.java:76)
            ... 23 more
    looks like its time to research how to repair a SQL table since its still showing up after a reboot...

  4. #4
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default

    I fixed it
    I did the following steps:
    1.) zmcontrol stop
    2.) cd ~/logger/db/data/zimbra_logger
    3.) ~/logger/mysql-standard-5.0.26-pc-linux-gnu-i686-glibc23/bin/myisamchk -r service_status (The output was: Data records: 8 - Fixing index 1)
    4.) zmcontrol start

    And now I don't get the error on opening the admin interface and the status seems to be working

  5. #5
    bobm is offline Intermediate Member
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    Default U the MAN

    Just a post to say thanks

    had my server crash - totally mucked up the clamd, and had to upgrade it to 91.2, then had the logger not reporting.
    RAN:
    I did the following steps:
    1.) zmcontrol stop
    2.) cd ~/logger/db/data/zimbra_logger
    3.) ~/logger/mysql-standard-5.0.26-pc-linux-gnu-i686-glibc23/bin/myisamchk -r service_status (The output was: Data records: 8 - Fixing index 1)
    4.) zmcontrol start


    and all is well again.

    this solution should be sticky...

    I LOVE this product

    bobm
    ==============================================
    Robert Masterson

    bobm@windward-dev.com
    US Mobile:+1 954-647-7204
    -----------------------------------------------------------
    If you keep trying, 'you will occasionally do
    something worthwhile' - Seymour Cray
    ==============================================

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