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Thread: HTML Attachment Translation

  1. #11
    adobrin is offline Special Member
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    Default Having trouble with convertd again.

    I'm getting the following classNotFoundException whenver i try to view an attachment:

    Code:
     MimeHandler - loadHandler caught exception
    java.lang.ClassNotFoundException: com.zimbra.cs.mime.handler.DefaultHandler
            at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1332)
            at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1181)
            at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
            at java.lang.Class.forName0(Native Method)
            at java.lang.Class.forName(Class.java:164)
            at com.zimbra.cs.extension.ExtensionUtil.loadClass(ExtensionUtil.java:123)
            at com.zimbra.cs.mime.MimeHandler.loadHandler(MimeHandler.java:158)
            at com.zimbra.cs.mime.MimeHandler.getMimeHandler(MimeHandler.java:115)
            at com.zimbra.cs.service.ConversionServlet.sendbackConvertedDoc(ConversionServlet.java:210)
            at com.zimbra.cs.service.ConversionServlet.doGet(ConversionServlet.java:110)
            at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:104)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:673)
            at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:464)
            at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:399)
            at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
            at com.zimbra.cs.service.formatter.NativeFormatter.handleMessagePart(NativeFormatter.java:115)
            at com.zimbra.cs.service.formatter.NativeFormatter.handleMessage(NativeFormatter.java:86)
            at com.zimbra.cs.service.formatter.NativeFormatter.format(NativeFormatter.java:69)
            at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:308)
            at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:231)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
            at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:526)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
            at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)
            at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)
            at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)
            at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
            at java.lang.Thread.run(Thread.java:595)
    thats got to be weird.. right?

  2. #12
    KevinH's Avatar
    KevinH is offline Expert Member
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    Default

    Did you make sure these are installed?

    HTML Attachment Translation

    Also make sure convertd server is running.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #13
    adobrin is offline Special Member
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    Default

    yeah, this is the same machine that was working before. I'm getting quite a bit of classdefnotfound exceptions, all on the cs.mime.defaulthandler and cs.mime.htmlhandler classes..

    cs.convertd.TransformationServer is running.

  4. #14
    marcmac is offline Expert Member
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    Default mime problems

    This is in the network version, I take it? Was this machine upgraded at any time?

    Can you tell me what's in /opt/zimbra/lib/ext?

    Can you do an ls -l of /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif?

  5. #15
    adobrin is offline Special Member
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    Default

    network, recently upgraded
    Code:
    [root@mail ~]# cd /opt/zimbra/lib/ext
    [root@mail ext]# find ./
    ./
    ./activesync
    ./activesync/activesync.jar
    ./zimbrahsm
    ./zimbrahsm/zimbrahsm.jar
    ./clamscanner
    ./clamscanner/clamscanner.jar
    ./backup
    ./backup/zimbrabackup.jar
    ./convertd
    ./convertd/zimbraconvertd.jar
    and
    Code:
    [root@mail ext]# ls -l /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif
    -r--r--r--  1 zimbra zimbra 1578 Dec 20 19:51 /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif

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