HTML Attachment Translation

[adobrin]

I'm getting the following classNotFoundException whenver i try to view an attachment:

 MimeHandler - loadHandler caught exception
java.lang.ClassNotFoundException: com.zimbra.cs.mime.handler.DefaultHandler
        at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1332)
        at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1181)
        at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
        at java.lang.Class.forName0(Native Method)
        at java.lang.Class.forName(Class.java:164)
        at com.zimbra.cs.extension.ExtensionUtil.loadClass(ExtensionUtil.java:123)
        at com.zimbra.cs.mime.MimeHandler.loadHandler(MimeHandler.java:158)
        at com.zimbra.cs.mime.MimeHandler.getMimeHandler(MimeHandler.java:115)
        at com.zimbra.cs.service.ConversionServlet.sendbackConvertedDoc(ConversionServlet.java:210)
        at com.zimbra.cs.service.ConversionServlet.doGet(ConversionServlet.java:110)
        at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:104)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:673)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:464)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:399)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
        at com.zimbra.cs.service.formatter.NativeFormatter.handleMessagePart(NativeFormatter.java:115)
        at com.zimbra.cs.service.formatter.NativeFormatter.handleMessage(NativeFormatter.java:86)
        at com.zimbra.cs.service.formatter.NativeFormatter.format(NativeFormatter.java:69)
        at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:308)
        at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:231)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:526)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)

thats got to be weird.. right?

[KevinH]

Did you make sure these are installed?

HTML Attachment Translation

Also make sure convertd server is running.

[adobrin]

yeah, this is the same machine that was working before. I'm getting quite a bit of classdefnotfound exceptions, all on the cs.mime.defaulthandler and cs.mime.htmlhandler classes..

cs.convertd.TransformationServer is running.

[marcmac]

This is in the network version, I take it? Was this machine upgraded at any time?

Can you tell me what's in /opt/zimbra/lib/ext?

Can you do an ls -l of /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif?

[adobrin]

network, recently upgraded

[root@mail ~]# cd /opt/zimbra/lib/ext
[root@mail ext]# find ./
./
./activesync
./activesync/activesync.jar
./zimbrahsm
./zimbrahsm/zimbrahsm.jar
./clamscanner
./clamscanner/clamscanner.jar
./backup
./backup/zimbrabackup.jar
./convertd
./convertd/zimbraconvertd.jar

and

[root@mail ext]# ls -l /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif
-r--r--r--  1 zimbra zimbra 1578 Dec 20 19:51 /opt/zimbra/openldap/etc/openldap/zimbra_mimehandlers.ldif