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Thread: Help me!

  1. #1
    celeron is offline Active Member
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    Default Help me!

    Hi all,
    In my left panel, i see folders (INBOX.Trash, INBOX.Drafts, INBOX.Sent). I have tried to delete them but they appear again automatically. Please show me how to delete them forever.

    Thank for regard,

  2. #2
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    Quote Originally Posted by celeron View Post
    Hi all,
    In my left panel, i see folders (INBOX.Trash, INBOX.Drafts, INBOX.Sent). I have tried to delete them but they appear again automatically. Please show me how to delete them forever.

    Thank for regard,
    Are you using rsync to sync this box with a remote IMAP host?

  3. #3
    celeron is offline Active Member
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    Hi lostknight,
    yes, I had used imapsync to sync this box from qmail to Zimbra. do you have any ways to delete them (INBOX.Sent, ...) from my mailbox?

    Thanks & Best Regards,

  4. #4
    dkarp is offline Zimbra Employee
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    You can drag them to other locations or drag them to the Trash, if you wish.

    Please search the wiki and forums on how to use imapsync to migrate from your old mail server's (Courier IMAP?) odd mailbox hierarchy. Other people have hit the same issue...
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    celeron is offline Active Member
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    Hi DKarp,
    I moved them to other locations and also moved them to the Trash. But on my Zimbra Web Mail still appears this folders (INBOX.Sent, ...). After I had moved or delete, they appeared again. Do you have any ways to delete forever.

    Many thanks and Best regards,

  6. #6
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    mmorse is offline Moderator
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    I see this when someone uses an external IMAP client-which auto creates those folders.

    let's say your client is thunderbird: (why all the open/close below? Simple: I want it to start a fresh sync.)
    1. open thunderbird
    2. uncheck all folder subscriptions (right click account header-subscribe OR click on account header and in the advanced features> manage folder subscriptions from that options window that fills the screen)
    3. close thunderbird
    4. open zcs web client & delete unwanted folders
    5. open thunderbird
    6. subscribe to all the folders you want
    7. then go to account options> copies & folders >select/match up the proper folders you want for sent, drafts, junk, trash, & templates
    8. close thunderbird
    9. open thunderbird
    10. refresh/reopen zcs-shouldn't make the unwanted folders anymore
    Last edited by mmorse; 06-04-2007 at 08:31 PM.

  7. #7
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    mmorse is offline Moderator
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    celeron, if your already reading/following along-refresh this page I've updated the instructions a bit.

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