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Thread: Outlook - Empty Message Body

  1. #1
    dwill's Avatar
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    Default Outlook - Empty Message Body

    Ver. 4.5.3_GA_733 on CentOS with Outlook Coneector

    We are beginning to receive empty message bodies again in Outlook. The message displays correctly in the web client.

    Anyone else having this issue? Any pointers on what to check?

    Thanks

  2. #2
    sam
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    what antivirus software are you running on the outlook machines?
    Sam Khavari

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  3. #3
    dwill's Avatar
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    Default Anti Virus

    AVG - Licensed network edition.

    I read about this problem and disabled mail scanning on the clients that are having this problem.

    It's doesn't happen to frequently, maybe 1-2% of e-mails to these particular exhibit the message body void.

  4. #4
    Klug's Avatar
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    We hit another problem (no sync at all) with another antivirus (avast).
    Disabling it through the control in the tray was not enough, I had to disable the COM add-in within Outlook...

  5. #5
    sam
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    If any finds a consistant way to reproduce this with any AV software, please let us know. We would like to adress this problem.
    Sam Khavari

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