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Thread: Upgrade, spam and conversations

  1. #1
    Storm16 is offline Senior Member
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    Default Upgrade, spam and conversations

    I apologize if this is not the right way of approaching this, but I have three items of concern with my Zimbra installation.

    1. Upgrading - I attempted to do the upgrade from 4.0.3 to 4.5.0 a couple of months ago, and it failed miserably. I ended up having to roll back to 4.0.3 from backups. As I recall, there was a problem with MySQL starting. Is there a Zimbra best practice for upgrading a live server?

    2. spam - I have noticed over the last week or so that my inbox has been getting innundated with spam that the filter is not catching. Is there a good way to increase the reliability of the antispam in Zimbra? Has the spam detection been improved in 4.5.3?

    3. Conversations - I have also noticed that sometimes completely unrelated email messages will end up in the same conversation. For instance, I had a conversation thread with my family regarding my mother's new dog, and after a couple of days, the conversation was interspersed with messages from the Debian User mailing list. Can anything be done about this?

    Thanks,
    --Storm

  2. #2
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    jholder is offline Former Zimbran
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    Your best bet, is to backup, upgrade, and if you have issues, post them.
    As I recall, I asked for some info, and you never replied.

    There were some SPAM issues in 4.5GA, so it's best to upgrade.

    -john

  3. #3
    Storm16 is offline Senior Member
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    Quote Originally Posted by jholder View Post
    Your best bet, is to backup, upgrade, and if you have issues, post them.
    As I recall, I asked for some info, and you never replied.

    There were some SPAM issues in 4.5GA, so it's best to upgrade.

    -john
    I apologize, John. I didn't see your response. I am running a full backup and when that is complete, I will upgrade to 4.5.3GA and let you know.

    --Storm

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    No worries. We're here to help.
    -john

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    Storm16 is offline Senior Member
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    Thanks John.

    Just as a little empirical evidence, I manually did zmtrainsa manually on my 4.0.3 installation 2 hours ago. In the last two hours, I have gotten 9 pieces of spam. Of those 9, 8 went into my inbox, and had to be eliminated by highlighting and clicking junk. This has been going on for the last two weeks or so.

    Backup has just finished, off to upgrade...see ya on the other side.
    --Storm

  6. #6
    Storm16 is offline Senior Member
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    I did the 4.5.3GA install, and it failed again. I ran it in script, so I have a full transcript of it as well as the install log. That said, everything went fine until post configuration, when I got the following:

    Code:
    *** CONFIGURATION COMPLETE - press 'a' to apply
    Select from menu, or press 'a' to apply config (? - help) a
    Saving config in /opt/zimbra/config.6953...Done
    Operations logged to /tmp/zmsetup.log.6953
    Setting local config values...Done
    Fetching CA from ldap...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
    Done
    Creating server entry for merrimac.example.org...Done
    Setting services on merrimac.example.org...Done
    Setting up zimbra crontab...Done
    Setting up syslog.conf...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
    Done
    zmstatus does not seem to work at this point:

    Code:
    [zimbra@merrimac ~]$ zmcontrol stop 
    Host merrimac.sonsofthunder.homelinux.org
            Stopping mta...Done
            Stopping spell...Done
            Stopping snmp...Done
            Stopping antivirus...Done
            Stopping antispam...Done
            Stopping imapproxy...Done
            Stopping mailbox...Done
            Stopping logger...Done
            Stopping ldap...Done
    [zimbra@merrimac ~]$ zmcontrol start
    Host merrimac.sonsofthunder.homelinux.org
            Starting ldap...Done.
    [zimbra@merrimac ~]$ zmcontrol status
    Cannot determine services - exiting
    I have left the server down, because I'm hoping it is something simple and I can bring the mailserver up on 4.5.3.

    Thanks
    --Storm

  7. #7
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    jholder is offline Former Zimbran
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    That's a hosts file/dns issue.
    What does cat /etc/hosts reveal?

  8. #8
    Storm16 is offline Senior Member
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    Quote Originally Posted by jholder View Post
    That's a hosts file/dns issue.
    What does cat /etc/hosts reveal?
    It should be right...And 4.0.3 worked. In any case, /etc/hosts:

    Code:
    # cat /etc/hosts
    127.0.0.1       localhost
    192.168.2.12  merrimac.example.org    merrimac
    DNS:

    Code:
    [root@merrimac ~]# host merrimac
    merrimac.example.org has address 192.168.2.12
    local network information:

    Code:
    [root@merrimac ~]# hostname -f
    merrimac.example.org
    [root@merrimac ~]# ifconfig
    eth0      Link encap:Ethernet  HWaddr 00:30:48:12:12:03  
              inet addr:192.168.2.12  Bcast:192.168.2.255  Mask:255.255.255.0
    Did I miss something?

    --Storm

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    Storm16 is offline Senior Member
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    Okay, I think I have it figured out. The LDAP server apparently had the previous password. I changed it back to the one I was using originally. Everything starts, however, when I try to log in to my account, I get the following message:

    Code:
    An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Administrator. (INVALID_PDU)
    I can't log in as a user and I am not able to even get a login screen from the admin console (server:7071/admin)...How do I get past the PDU errors?

    --Storm
    Last edited by Storm16; 03-25-2007 at 02:15 PM.

  10. #10
    jholder's Avatar
    jholder is offline Former Zimbran
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    Take a look in the /opt/zimbra/log/mailbox.log

    What ever the problem is, it's gonna be in there.

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