Upgrade, spam and conversations

[Storm16]

I apologize if this is not the right way of approaching this, but I have three items of concern with my Zimbra installation.

1. Upgrading - I attempted to do the upgrade from 4.0.3 to 4.5.0 a couple of months ago, and it failed miserably. I ended up having to roll back to 4.0.3 from backups. As I recall, there was a problem with MySQL starting. Is there a Zimbra best practice for upgrading a live server?

2. spam - I have noticed over the last week or so that my inbox has been getting innundated with spam that the filter is not catching. Is there a good way to increase the reliability of the antispam in Zimbra? Has the spam detection been improved in 4.5.3?

3. Conversations - I have also noticed that sometimes completely unrelated email messages will end up in the same conversation. For instance, I had a conversation thread with my family regarding my mother's new dog, and after a couple of days, the conversation was interspersed with messages from the Debian User mailing list. Can anything be done about this?

Thanks,
--Storm

[jholder]

Your best bet, is to backup, upgrade, and if you have issues, post them.
As I recall, I asked for some info, and you never replied.

There were some SPAM issues in 4.5GA, so it's best to upgrade.

-john

[Storm16]

Originally Posted by jholder

Your best bet, is to backup, upgrade, and if you have issues, post them.
As I recall, I asked for some info, and you never replied.

There were some SPAM issues in 4.5GA, so it's best to upgrade.

-john

I apologize, John. I didn't see your response. I am running a full backup and when that is complete, I will upgrade to 4.5.3GA and let you know.

--Storm

[jholder]

No worries. We're here to help.
-john

[Storm16]

Thanks John.

Just as a little empirical evidence, I manually did zmtrainsa manually on my 4.0.3 installation 2 hours ago. In the last two hours, I have gotten 9 pieces of spam. Of those 9, 8 went into my inbox, and had to be eliminated by highlighting and clicking junk. This has been going on for the last two weeks or so.

Backup has just finished, off to upgrade...see ya on the other side.
--Storm

[Storm16]

I did the 4.5.3GA install, and it failed again. I ran it in script, so I have a full transcript of it as well as the install log. That said, everything went fine until post configuration, when I got the following:

*** CONFIGURATION COMPLETE - press 'a' to apply
Select from menu, or press 'a' to apply config (? - help) a
Saving config in /opt/zimbra/config.6953...Done
Operations logged to /tmp/zmsetup.log.6953
Setting local config values...Done
Fetching CA from ldap...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
Done
Creating server entry for merrimac.example.org...Done
Setting services on merrimac.example.org...Done
Setting up zimbra crontab...Done
Setting up syslog.conf...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException merrimac.example.org:389)
Done

zmstatus does not seem to work at this point:

[zimbra@merrimac ~]$ zmcontrol stop 
Host merrimac.sonsofthunder.homelinux.org
        Stopping mta...Done
        Stopping spell...Done
        Stopping snmp...Done
        Stopping antivirus...Done
        Stopping antispam...Done
        Stopping imapproxy...Done
        Stopping mailbox...Done
        Stopping logger...Done
        Stopping ldap...Done
[zimbra@merrimac ~]$ zmcontrol start
Host merrimac.sonsofthunder.homelinux.org
        Starting ldap...Done.
[zimbra@merrimac ~]$ zmcontrol status
Cannot determine services - exiting

I have left the server down, because I'm hoping it is something simple and I can bring the mailserver up on 4.5.3.

Thanks
--Storm

[jholder]

That's a hosts file/dns issue.
What does cat /etc/hosts reveal?

[Storm16]

Originally Posted by jholder

That's a hosts file/dns issue.
What does cat /etc/hosts reveal?

It should be right...And 4.0.3 worked. In any case, /etc/hosts:

# cat /etc/hosts
127.0.0.1       localhost
192.168.2.12  merrimac.example.org    merrimac

DNS:

[root@merrimac ~]# host merrimac
merrimac.example.org has address 192.168.2.12

local network information:

[root@merrimac ~]# hostname -f
merrimac.example.org
[root@merrimac ~]# ifconfig
eth0      Link encap:Ethernet  HWaddr 00:30:48:12:12:03  
          inet addr:192.168.2.12  Bcast:192.168.2.255  Mask:255.255.255.0

Did I miss something?

--Storm

[Storm16]

Okay, I think I have it figured out. The LDAP server apparently had the previous password. I changed it back to the one I was using originally. Everything starts, however, when I try to log in to my account, I get the following message:

An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Administrator. (INVALID_PDU)

I can't log in as a user and I am not able to even get a login screen from the admin console (server:7071/admin)...How do I get past the PDU errors?

--Storm

[jholder]

Take a look in the /opt/zimbra/log/mailbox.log

What ever the problem is, it's gonna be in there.