Reset Message Count

[bhickey]

The message count on my Drafts folder suggests that I have over 9,000 messages; in reality, I have only 128 messages in the folder.

How may I reset the message count?

[bhickey]

Okay, I found what caused the problem and I fixed it. The mailbox was imapsynced over. When I imapsynced again with the expunge option, it cleaned up the message count.

Just for the record, is there a Zimbra command that will reset message counts that become corrupted?

[phoenix]

The command zmmailbox can mark the folder as read, try 'zmmailbox help commands' for the format.

[dkarp]

Okay, I found what caused the problem and I fixed it. The mailbox was imapsynced over. When I imapsynced again with the expunge option, it cleaned up the message count.

Just for the record, is there a Zimbra command that will reset message counts that become corrupted?

The easiest way to do this is to connect to your Drafts folder with an IMAP client and expunge.

Alternatively, vote for bug 2712 or bug 13351.