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Thread: Zimbra Web Client is to slow to access

  1. #1
    0ooNeoo0 is offline Junior Member
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    Default Zimbra Web Client is to slow to access

    Hey

    Sorry for my BAD ENGLISH.....

    I am new for Zimbra. I have install Zimbra on ubuntu 12.04 64 bit version of zimbra is Release 8.0.7.GA.6021.UBUNTU12.64 UBUNTU12_64 FOSS edition. For chatting I have installed ZeXtras_suite-1.8.15 but i have uninstalled it because after grace period chat service is frequently restart.

    Server Config :
    Xeon Qaud core
    6 Gb Mem
    1 Tb HDD

    I have tried step of jvm fine tunning with the help of "http://wiki.zimbra.com/wiki/Performance_Tuning_Guidelines_for_Large_Deployment s".

    Problem is server is very slow to accessing and all users are accessing server via Zimbra web client for oppening mail or attaching any thing it will take so much of time i have paste logs below.

    2014-06-28 11:14:05,365 INFO [Timer-Zimbra] [] session - WaitSet sweeper: 1 active WaitSets (1 accounts) - 1 sets with blocked callbacks
    2014-06-28 11:14:17,544 ERROR [qtp211546549-8210:https://48.48.48.213:443/service/soap/SaveDraftRequest] [name=purchase1@xyz.com;mid=37;ip=48.48.48.200;ua=Z imbraWebClient - FF30 (Win)/8.0.7_GA_6021;] mailbox - Failed to lock mailbox
    Lock Owner - qtp211546549-8182:https://48.48.48.213:443/service/soap/SaveDraftRequest prio=5 id=8182 state=BLOCKED
    at com.zimbra.cs.redolog.logger.FileLogWriter.log(Fil eLogWriter.java:338)
    at com.zimbra.cs.redolog.RedoLogManager.logOnly(RedoL ogManager.java:441)
    at com.zimbra.cs.redolog.RedoLogManager.log(RedoLogMa nager.java:379)
    at com.zimbra.cs.redolog.op.RedoableOp.log(RedoableOp .java:121)
    at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailb ox.java:8604)
    at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:5662)
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:5342)
    at com.zimbra.cs.mailbox.Mailbox.saveDraft(Mailbox.ja va:5750)
    at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDr aft.java:132)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:522)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:385)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:258)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:210)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:207)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.eclipse.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:654)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1320)
    at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilt er.java:78)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:57)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.UserAgentFilter.doFilte r(UserAgentFilter.java:82)
    at org.eclipse.jetty.servlets.GzipFilter.doFilter(Gzi pFilter.java:256)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ET agHeaderFilter.java:45)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(Zim braQoSFilter.java:114)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:474)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:345)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:316)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle( ServletHandler.java:443)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:137)
    at org.eclipse.jetty.security.SecurityHandler.handle( SecurityHandler.java:556)
    at org.eclipse.jetty.server.session.SessionHandler.do Handle(SessionHandler.java:227)
    at org.eclipse.jetty.server.handler.ContextHandler.do Handle(ContextHandler.java:1044)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(S ervletHandler.java:372)
    at org.eclipse.jetty.server.session.SessionHandler.do Scope(SessionHandler.java:189)
    at org.eclipse.jetty.server.handler.ContextHandler.do Scope(ContextHandler.java:978)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:135)
    at org.eclipse.jetty.server.handler.ContextHandlerCol lection.handle(ContextHandlerCollection.java:255)
    at org.eclipse.jetty.server.handler.HandlerCollection .handle(HandlerCollection.java:154)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.rewrite.handler.RewriteHandler.h andle(RewriteHandler.java:317)
    at org.eclipse.jetty.server.handler.DebugHandler.hand le(DebugHandler.java:81)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.server.Server.handle(Server.java :369)
    at org.eclipse.jetty.server.AbstractHttpConnection.ha ndleRequest(AbstractHttpConnection.java:486)
    at org.eclipse.jetty.server.AbstractHttpConnection.co ntent(AbstractHttpConnection.java:944)
    at org.eclipse.jetty.server.AbstractHttpConnection$Re questHandler.content(AbstractHttpConnection.java:1 005)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpPa rser.java:865)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(H ttpParser.java:240)
    at org.eclipse.jetty.server.AsyncHttpConnection.handl e(AsyncHttpConnection.java:82)
    at org.eclipse.jetty.io.nio.SslConnection.handle(SslC onnection.java:196)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.han dle(SelectChannelEndPoint.java:668)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.r un(SelectChannelEndPoint.java:52)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.run Job(QueuedThreadPool.java:608)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.r un(QueuedThreadPool.java:543)
    at java.lang.Thread.run(Thread.java:744)
    Lock Waiter - qtp211546549-8184:https://48.48.48.213:443/service/soap/SaveDraftRequest prio=5 id=8184 state=TIMED_WAITING
    at sun.misc.Unsafe.park(Native Method)
    at java.util.concurrent.locks.LockSupport.parkNanos(L ockSupport.java:226)
    at java.util.concurrent.locks.AbstractQueuedSynchroni zer.doAcquireNanos(AbstractQueuedSynchronizer.java :929)
    at java.util.concurrent.locks.AbstractQueuedSynchroni zer.tryAcquireNanos(AbstractQueuedSynchronizer.jav a:1245)
    at java.util.concurrent.locks.ReentrantLock.tryLock(R eentrantLock.java:445)
    at com.zimbra.cs.mailbox.MailboxLock.lock(MailboxLock .java:54)
    at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mai lbox.java:1489)
    at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mai lbox.java:1479)
    at com.zimbra.cs.mailbox.Mailbox.setColor(Mailbox.jav a:5908)
    at com.zimbra.cs.service.mail.ItemActionHelper.execut eLocalBatch(ItemActionHelper.java:457)
    at com.zimbra.cs.service.mail.ItemActionHelper.execut eLocal(ItemActionHelper.java:479)
    at com.zimbra.cs.service.mail.ItemActionHelper.schedu le(ItemActionHelper.java:381)
    at com.zimbra.cs.service.mail.ItemActionHelper.UPDATE (ItemActionHelper.java:191)
    at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDr aft.java:151)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:522)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:385)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:258)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:210)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:207)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.eclipse.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:654)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1320)
    at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilt er.java:78)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:57)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.UserAgentFilter.doFilte r(UserAgentFilter.java:82)
    at org.eclipse.jetty.servlets.GzipFilter.doFilter(Gzi pFilter.java:256)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ET agHeaderFilter.java:45)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(Zim braQoSFilter.java:114)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:474)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:345)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:316)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle( ServletHandler.java:443)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:137)
    at org.eclipse.jetty.security.SecurityHandler.handle( SecurityHandler.java:556)
    at org.eclipse.jetty.server.session.SessionHandler.do Handle(SessionHandler.java:227)
    at org.eclipse.jetty.server.handler.ContextHandler.do Handle(ContextHandler.java:1044)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(S ervletHandler.java:372)
    at org.eclipse.jetty.server.session.SessionHandler.do Scope(SessionHandler.java:189)
    at org.eclipse.jetty.server.handler.ContextHandler.do Scope(ContextHandler.java:978)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:135)
    at org.eclipse.jetty.server.handler.ContextHandlerCol lection.handle(ContextHandlerCollection.java:255)
    at org.eclipse.jetty.server.handler.HandlerCollection .handle(HandlerCollection.java:154)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.rewrite.handler.RewriteHandler.h andle(RewriteHandler.java:317)
    at org.eclipse.jetty.server.handler.DebugHandler.hand le(DebugHandler.java:81)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.server.Server.handle(Server.java :369)
    at org.eclipse.jetty.server.AbstractHttpConnection.ha ndleRequest(AbstractHttpConnection.java:486)
    at org.eclipse.jetty.server.AbstractHttpConnection.co ntent(AbstractHttpConnection.java:944)
    at org.eclipse.jetty.server.AbstractHttpConnection$Re questHandler.content(AbstractHttpConnection.java:1 005)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpPa rser.java:865)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(H ttpParser.java:240)
    at org.eclipse.jetty.server.AsyncHttpConnection.handl e(AsyncHttpConnection.java:82)
    at org.eclipse.jetty.io.nio.SslConnection.handle(SslC onnection.java:196)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.han dle(SelectChannelEndPoint.java:668)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.r un(SelectChannelEndPoint.java:52)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.run Job(QueuedThreadPool.java:608)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.r un(QueuedThreadPool.java:543)
    at java.lang.Thread.run(Thread.java:744)

  2. #2
    jorgedelacruz.es is offline Special Member
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    Default

    Hi,
    Paste us the result of:
    top

    The 1TB HDD is 7200rpm?
    How many users do you have?

    Did you install any other Zimlet, or just Zextras?

    Kind regards

  3. #3
    0ooNeoo0 is offline Junior Member
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    Thankx for reply

    Yes its 7200 rpm
    max to max 30 users not more then that.

    Anymeeting (I can remove it)

    for TOP result i can send you on monday as it is today is saturday and 2morrow is sunday. Sorry sir.

    Thankx once again.

  4. #4
    jorgedelacruz.es is offline Special Member
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    Hi,
    Try uninstalling anymeeting zimlet, do a zmcontrol restart and tell us.

    Kind regards

  5. #5
    0ooNeoo0 is offline Junior Member
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    Sorry for late reply...


    Tasks: 196 total, 1 running, 195 sleeping, 0 stopped, 0 zombie
    Cpu(s): 16.2%us, 4.7%sy, 0.0%ni, 76.5%id, 2.5%wa, 0.0%hi, 0.1%si, 0.1%st
    Mem: 6154164k total, 5854376k used, 299788k free, 277144k buffers
    Swap: 7999484k total, 43692k used, 7955792k free, 1684584k cached

    PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
    27182 zimbra 20 0 1449m 47m 13m S 28 0.8 0:00.84 java
    17020 zimbra 20 0 5705m 1.6g 12m S 4 26.5 82:58.38 java
    19382 zimbra 20 0 217m 101m 4316 S 1 1.7 0:03.12 /opt/zimbra/ama
    27138 zimbra 20 0 44772 7540 2296 S 1 0.1 0:00.10 zmcontrol
    3 root 20 0 0 0 0 S 0 0.0 1:58.39 ksoftirqd/0
    10 root 20 0 0 0 0 S 0 0.0 7:01.14 rcu_sched
    28 root 20 0 0 0 0 S 0 0.0 1:47.63 ksoftirqd/4
    33 root 20 0 0 0 0 S 0 0.0 1:46.62 ksoftirqd/5
    2492 zimbra 20 0 948m 689m 5480 S 0 11.5 16:34.34 mysqld
    3426 zimbra 20 0 108m 6000 2092 S 0 0.1 0:24.34 httpd
    7283 zimbra 20 0 50060 14m 1004 S 0 0.2 2:53.38 /opt/zimbra/lib
    10469 fetchmai 20 0 49604 7324 2236 S 0 0.1 6:00.72 fetchmail
    11750 zimbra 20 0 2332m 215m 15m S 0 3.6 1:04.92 java
    28806 root 20 0 913m 8900 2488 S 0 0.1 1:29.03 fail2ban-server
    1 root 20 0 24220 2016 1268 S 0 0.0 0:02.00 init
    2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd
    5 root 0 -20 0 0 0 S 0 0.0 0:00.00 kworker/0:0H
    6 root 20 0 0 0 0 S 0 0.0 0:00.00 kworker/u:0
    7 root 0 -20 0 0 0 S 0 0.0 0:00.00 kworker/u:0H
    8 root RT 0 0 0 0 S 0 0.0 0:05.49 migration/0
    9 root 20 0 0 0 0 S 0 0.0 0:00.00 rcu_bh
    11 root RT 0 0 0 0 S 0 0.0 0:02.80 watchdog/0
    12 root RT 0 0 0 0 S 0 0.0 0:03.70 watchdog/1
    13 root 20 0 0 0 0 S 0 0.0 1:54.80 ksoftirqd/1
    14 root RT 0 0 0 0 S 0 0.0 0:05.59 migration/1
    15 root 20 0 0 0 0 S 0 0.0 0:00.00 kworker/1:0
    16 root 0 -20 0 0 0 S 0 0.0 0:00.00 kworker/1:0H
    17 root RT 0 0 0 0 S 0 0.0 0:03.68 watchdog/2
    18 root 20 0 0 0 0 S 0 0.0 1:48.43 ksoftirqd/2
    19 root RT 0 0 0 0 S 0 0.0 0:05.58 migration/2
    20 root 20 0 0 0 0 S 0 0.0 0:00.00 kworker/2:0
    21 root 0 -20 0 0 0 S 0 0.0 0:00.00 kworker/2:0H
    22 root RT 0 0 0 0 S 0 0.0 0:03.66 watchdog/3
    23 root 20 0 0 0 0 S 0 0.0 1:48.75 ksoftirqd/3
    Attached Images Attached Images
    Last edited by 0ooNeoo0; 07-02-2014 at 06:14 AM.

  6. #6
    jorgedelacruz.es is offline Special Member
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    Sometimes Ubuntu 12.04 and Zimbra have this kind of problems without reason, really.

    Try with this:
    zmlocalconfig | grep mailboxd_java_heap_memory_percent


    If this command show you different value from 30, change it to 30
    su - zimbra
    zmlocalconfig -e mailboxd_java_heap_memory_percent=30


    And reboot the server, not zmcontrol restart, the entire server.

    If not works I recommend to you, if you can, migrate to CentOS, or try to re-install in a fresh install without the zextras and everything.

    In the image the zmlogger are consuming a lot of RAM, but maybe was for a while.

    Kind regards

  7. #7
    0ooNeoo0 is offline Junior Member
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    Hey............

    Thank You very very much for the support. But unfortunately not through so managment decied that go back with old setup.............. sorry guys FAIL.....

    One more thing above logs and solution what i was trying to configure server at local end which may not going to be. Our other companys domain on zimbra again version find below:

    Release 8.0.6.GA.5922.UBUNTU12.64 UBUNTU12_64 FOSS edition.

    After changing server name facing error when ever use zmprov command :


    ERROR: zclient.IO_ERROR (invoke sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderE xception: unable to find valid certification path to requested target, server: localhost) (cause: javax.net.ssl.SSLHandshakeException sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderE xception: unable to find valid certification path to requested target)

    i want to change attachment size.....


    Can you HELP me...... PLSSSSSSSSSSSSSSSSSSSSSSSSSSS

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