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  #1 (permalink)  
Old 02-28-2007, 01:52 PM
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Posts: 80
Default Zimbra Error Message on Send Email

A user is reporting the following error message when she sends an email:

name - Error
number - -2147418094
description -
message -

The email does successfully send though. Can you tell me what this error message means?
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  #2 (permalink)  
Old 02-28-2007, 10:17 PM
Former Zimbran
 
Posts: 5,606
Default

Is the user replying to a message, or creating a new message?
Browser?

Did you clear the cache, recent upgrade?

-john
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  #3 (permalink)  
Old 03-01-2007, 07:10 AM
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Posts: 80
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No recent upgrade. Cache flushed. Browser is IE6. Error occurs on both new emails and replying to emails.
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  #4 (permalink)  
Old 03-02-2007, 08:32 AM
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Posts: 80
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Now another user is reporting the same issue when sending email:
Attached Images
File Type: jpg screenshot.jpg (50.2 KB, 237 views)
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  #5 (permalink)  
Old 03-02-2007, 10:13 AM
Former Zimbran
 
Posts: 5,606
Default

This was fixed in 4.0.3
http://bugzilla.zimbra.com/show_bug.cgi?id=12347

Upgrade

-john
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  #6 (permalink)  
Old 03-02-2007, 10:21 AM
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Posts: 80
Default

I'm running a 4.5 release, so I guess it wasn't fixed. FYI, I'm in the last few days of my eval period for NE.


[zimbra@group ~]$ zmcontrol -v


Release 4.5.0_GA_612.RHEL4_20070115193052 RHEL4 NETWORK edition

[zimbra@group ~]$
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  #7 (permalink)  
Old 03-02-2007, 10:29 AM
Former Zimbran
 
Posts: 5,606
Default

I'm sorry,
It was fixed in 4.5.1, so upgrade to 4.5.3(not 4.5.1or2) and try again:
Verified in:
Release 4.5.1_GA_643.RHEL4_20070129142410 RHEL4 NETWORK edition
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  #8 (permalink)  
Old 03-02-2007, 11:00 AM
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Posts: 80
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Ahh ok, thanks!
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  #9 (permalink)  
Old 03-12-2007, 11:01 AM
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Posts: 80
Default Upgraded to 4.5.3 - still getting error

I upgraded to 4.5.3 GA edition over the weekend since my NE trial expired and I needed the DST time change fix. Today users are reporting that they are still getting the following error when sending an email. We seem to think it only happens if you compose messages in a new window, but not confirmed.

name - Error
number - -2147418094
description -
message -
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  #10 (permalink)  
Old 03-12-2007, 12:31 PM
Former Zimbran
 
Posts: 5,606
Default

Have they cleared their cache?
I assume this is IE only, right?
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