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Thread: Error Input/Output on full backup

  1. #1
    ratatapa is offline Intermediate Member
    Join Date
    Oct 2012
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    Default Error Input/Output on full backup

    Having problem doing a full backup for 1 user Zimbra Network 8.0.0

    I have 150gig left on the disk where the backup are stored, and if i do the backup without that user it works

    HEre is the error


    014-05-14 01:00:23,999 ERROR [ZipCopier-mbox106-0] [] backup - Unable to write to zip file
    java.io.IOException: Input/output error
    at java.io.FileInputStream.readBytes(Native Method)
    at java.io.FileInputStream.read(FileInputStream.java: 220)
    at com.zimbra.cs.backup.util.ZipUtil.computeCRC32(Zip Util.java:24)
    at com.zimbra.cs.backup.util.ParallelZipCopier$ZipCop ierThread.run(ParallelZipCopier.java:185)
    2014-05-14 01:00:23,999 ERROR [ZipCopier-mbox106-0] [] backup - Error reported by FileCopier: Input/output error
    java.io.IOException: Input/output error
    at java.io.FileInputStream.readBytes(Native Method)
    at java.io.FileInputStream.read(FileInputStream.java: 220)
    at com.zimbra.cs.backup.util.ZipUtil.computeCRC32(Zip Util.java:24)
    at com.zimbra.cs.backup.util.ParallelZipCopier$ZipCop ierThread.run(ParallelZipCopier.java:185)
    2014-05-14 01:00:24,644 INFO [FullBackupThread] [name=email.com;mid=106;] backup - Account email in backup set full-20140514.050018.580: All pending file IO completed (456 out of 456)
    2014-05-14 01:00:24,648 INFO [FullBackupThread] [name=email.com;mid=106;] mailbox - Putting mailbox 106 under maintenance.
    2014-05-14 01:00:24,651 INFO [FullBackupThread] [name=email.com;mid=106;] backup - No additional blobs to backup for mailbox 106
    2014-05-14 01:00:24,763 INFO [FullBackupThread] [name=email.com;mid=106;] backup - Account email.com in backup set full-20140514.050018.580: All pending file IO completed (456 out of 456)
    2014-05-14 01:00:24,765 INFO [FullBackupThread] [name=email.com;mid=106;] mailbox - Ending maintenance and marking mailbox 106 as unavailable.
    2014-05-14 01:00:24,765 INFO [FullBackupThread] [name=email.com;mid=106;] backup - Account email.com in backup set full-20140514.050018.580: All pending file IO completed (456 out of 456)
    2014-05-14 01:00:24,765 INFO [FullBackupThread] [name=email.com;mid=106;] backup - Full backup finished for account email.com (28facf00-8e45-47ae-82aa-d4cccff80ab1) mailbox 106
    2014-05-14 01:00:24,765 WARN [FullBackupThread] [name=email.com;mid=106;] backup - Error occurred during full backup for account email.com; aborted backup and deleting /opt/zimbra/backup/tmp/full-20140514.050018.580/accounts/28f/acf/28facf00-8e45-47ae-82aa-d4cccff80ab1
    java.io.IOException: Input/output error
    at java.io.FileInputStream.readBytes(Native Method)
    at java.io.FileInputStream.read(FileInputStream.java: 220)
    at com.zimbra.cs.backup.util.ZipUtil.computeCRC32(Zip Util.java:24)
    at com.zimbra.cs.backup.util.ParallelZipCopier$ZipCop ierThread.run(ParallelZipCopier.java:185)
    2014-05-14 01:00:24,840 ERROR [FullBackupThread] [name=email.com;mid=106;] backup - Error while backing up account email.com: Input/output error
    java.io.IOException: Input/output error
    at java.io.FileInputStream.readBytes(Native Method)
    at java.io.FileInputStream.read(FileInputStream.java: 220)
    at com.zimbra.cs.backup.util.ZipUtil.computeCRC32(Zip Util.java:24)
    at com.zimbra.cs.backup.util.ParallelZipCopier$ZipCop ierThread.run(ParallelZipCopier.java:185)
    2014-05-14 01:00:24,840 INFO [FullBackupThread] [] backup - Finished backing up 1 of 1 accounts



    2014-05-14 01:00:26,434 INFO [LmtpServer-2955] [] lmtp - Handler exiting normally
    2014-05-14 01:00:29,768 INFO [FullBackupThread] [] backup - Backup set full-20140514.050018.580: All pending file IO completed (0 out of 0)
    2014-05-14 01:00:29,773 INFO [FullBackupThread] [] io - AsyncFileCopier is shut down
    2014-05-14 01:00:29,773 INFO [FullBackupThread] [] backup - Full backup finished for backup set; label: full-20140514.050018.580
    2014-05-14 01:00:29,778 INFO [FullBackupThread] [] backup - full backup took 11194 millisec
    2014-05-14 01:00:29,840 ERROR [FullBackupThread] [] backup - Error occurred during full backup




    Replace the email adress with email.com for security purpose

    Thanks for the help

  2. #2
    FritzBrause is offline Partner (VAR/HSP)
    Join Date
    Jan 2008
    Location
    Berlin, Germany
    Posts
    203
    Rep Power
    7

    Default

    Can you please post the output of

    Code:
    df -h
    and

    Code:
    zmprov gqu `zmhostname`|awk {'print " "$3" "$2" "$1'} | grep "account.name@domain.com"
    and

    Code:
    zmschedulebackup
    This will allow a more detailed investigation of your issue.
    Best regards

    Andreas Wolske

    managedhosting.de GmbH

    Zimbra Cloud Hosting, Consulting & Support
    VMware vCloud Powered Serviceprovider

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