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  #1 (permalink)  
Old 02-26-2007, 06:48 AM
Junior Member
  
Posts: 7
Default Outlook Distribution List Error
After upgrading to version 4.5, the boss can no longer send email to Outlook 2003 distribution lists. She's getting the following error:

Code:
Note: Soap Fault. Please recreate and resend the message. Details below:

Error Code: mail.SEND_ABORTED_ADDRESS_FAILURE 
Error Text: Invalid address: <"Staff">
The logs show the following:

Code:
2007-02-26 09:36:48,761 WARN  [http-81-Processor98] [mid=20;ip=x.x.x.x;name=xxx@xxx.xxx;] MailSender - exception ocurred during SendMsg
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        class com.sun.mail.smtp.SMTPAddressFailedException: 504 <Staff>: Recipient address rejected: need fully-qualified address

        at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)
        at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)
        at javax.mail.Transport.send0(Transport.java:151)
        at javax.mail.Transport.send(Transport.java:80)
        at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:368)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:248)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:110)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:262)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:613)
2007-02-26 09:36:48,761 INFO  [http-81-Processor98] [mid=20;ip=10.1.1.90;name=wynne_smith@bmwcca.org;] SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException: Invalid address: <"Staff">
        at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:375)
        at com.zimbra.cs.mailbox.MailServiceException.SEND_ABORTED_ADDRESS_FAILURE(MailServiceException.java:379)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:298)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:110)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:262)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:613)
Caused by: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        class com.sun.mail.smtp.SMTPAddressFailedException: 504 <Staff>: Recipient address rejected: need fully-qualified address

        at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)
        at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)
        at javax.mail.Transport.send0(Transport.java:151)
        at javax.mail.Transport.send(Transport.java:80)
        at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:368)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:248)
        ... 25 more
This distribution list worked in version 4.0x, but now it's making her angry and putting me in some serious hot water.

She's using Outlook 2003 with the latest version of the Outlook Connector installed. She categorically refuses to use a different email client (including the web client), so I need to find a way to appease her.

Any ideas?

Thanks

Edit: forgot to mention this is version 4.5 Network Edition running on Mac OS X 10.4.9
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  #2 (permalink)  
Old 02-26-2007, 07:22 AM
Moderator
  
Posts: 451
Default
Greetings,

We ran into the same issue, but my understanding is that this issue is addressed in 4.5.1 and 4.5.2. I haven't had a chance to test it myself.
__________________
http://perceiva.com
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  #3 (permalink)  
Old 02-26-2007, 07:28 AM
Junior Member
  
Posts: 7
Default
Oh, thank goodness. I've downloaded the update, but haven't installed it, yet. I'll do that later today.

I will report back if the problem persists.

Thank you!
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  #4 (permalink)  
Old 02-27-2007, 05:57 AM
Junior Member
  
Posts: 7
Default
OK, completed the upgrade to the latest version of Zimbra.

Unfortunately, the error still exists.

Code:
2007-02-27 08:53:25,262 WARN  [http-81-Processor100] [mid=20;ip=x.x.x.x;name=xxx@xxx.xxx;] MailSender - exception ocurred during SendMsg
javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        class com.sun.mail.smtp.SMTPAddressFailedException: 504 <Staff>: Recipient address rejected: need fully-qualified address

        at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)
        at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)
        at javax.mail.Transport.send0(Transport.java:151)
        at javax.mail.Transport.send(Transport.java:80)
        at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:368)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:248)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:110)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:613)
2007-02-27 08:53:25,266 INFO  [http-81-Processor100] [mid=20;ip=10.1.1.90;name=wynne_smith@bmwcca.org;] SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException: Invalid address: <"Staff">
        at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:375)
        at com.zimbra.cs.mailbox.MailServiceException.SEND_ABORTED_ADDRESS_FAILURE(MailServiceException.java:379)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:298)
        at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:110)
        at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
        at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:140)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:270)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:168)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:90)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:613)
Caused by: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
        class com.sun.mail.smtp.SMTPAddressFailedException: 504 <Staff>: Recipient address rejected: need fully-qualified address

        at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)
        at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)
        at javax.mail.Transport.send0(Transport.java:151)
        at javax.mail.Transport.send(Transport.java:80)
        at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:368)
        at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:248)
        ... 25 more
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  #5 (permalink)  
Old 02-27-2007, 06:05 AM
Moderator
  
Posts: 451
Default
You did upgrade to the latest Outlook Connector, yes?

What happens if you click the + next to the name of the group in Outlook.
__________________
http://perceiva.com
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  #6 (permalink)  
Old 02-27-2007, 02:16 PM
Junior Member
  
Posts: 7
Default
Nope. I've upgraded the Outlook Connector and everything works perfectly.

Thanks so much for the help!
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  #7 (permalink)  
Old 02-27-2007, 02:20 PM
Moderator
  
Posts: 451
Default
No problem...that actually helps me as well

Thank you!
__________________
http://perceiva.com
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