Problem with encoding after 4.5.2 upgrade.

**inigoml** · 02-25-2007, 01:34 PM

Hi.

After upgrading from 4.5.1 to 4.5.2, now all emails received in plain text UTF-8 encoded don't show extended chars.
This happens with ALL clients (Outlook with ZCO, Thunderbid, Web client, etc)
Is somebody experiencing this problem?

Thank you!

**shuber** · 02-25-2007, 03:51 PM

I have the same problem on my test system. Also after the upgrade from 4.5.1 to 4.5.2.

Simon

**dkarp** · 02-25-2007, 05:21 PM

In order to reproduce this locally, can either of you attach messages exhibiting this issue? The easiest way to do this would be to send an email with "extended characters" to another account on the system. Does the copy in your Sent folder display correctly? Does the copy in the recipient's folder display correctly?

For both the "Sent" copy and the recipient's copy, please post the "Show Original" of the message as attachments to this forum...

**inigoml** · 02-25-2007, 11:47 PM

Originally Posted by dkarp

In order to reproduce this locally, can either of you attach messages exhibiting this issue? The easiest way to do this would be to send an email with "extended characters" to another account on the system. Does the copy in your Sent folder display correctly? Does the copy in the recipient's folder display correctly?

For both the "Sent" copy and the recipient's copy, please post the "Show Original" of the message as attachments to this forum...

Message received.
-----
Received: from localhost (localhost.localdomain [127.0.0.1])
by hermes.XXXXXXXXX.com (Postfix) with ESMTP id 39B93E1CAC8
for <imartinez@XXXXXXX.com>; Fri, 23 Feb 2007 12:20:43 +0100 (CET)
X-Virus-Scanned: amavisd-new at
X-Spam-Score: -4.361
X-Spam-Level:
X-Spam-Status: No, score=-4.361 tagged_above=-10 required=6.6
tests=[ALL_TRUSTED=-1.8, AWL=0.038, BAYES_00=-2.599]
Received: from hermes.XXXXXXX.com ([127.0.0.1])
by localhost (hermes.XXXXXXXX.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id 5o3dXxJtVZwj for <imartinez@XXXXXX.com>;
Fri, 23 Feb 2007 12:20:37 +0100 (CET)
Received: from [10.70.6.1] (CERES.XXXXXX.com [10.70.6.1])
by hermes.vectorsf.com (Postfix) with ESMTP id E7724E1CAC6
for <imartinez@vectorsf.com>; Fri, 23 Feb 2007 12:20:36 +0100 (CET)
Message-ID: <45DECDF0.5090301@XXXXXXX.com>
Date: Fri, 23 Feb 2007 12:20:16 +0100
From: =?UTF-8?B?ScOxaWdvIE1hcnTDrW5leiBMYXNhbGE=?= <inigoml@XXXXXX.com>
User-Agent: Thunderbird 2.0b2 (Windows/20070116)
MIME-Version: 1.0
To: =?UTF-8?B?ScOxaWdvIE1hcnRpbmV6IExhc2FsYQ==?= <imartinez@XXXXX.com>
Subject: Re: test de acentos
References: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
In-Reply-To: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 8bit

EÃ±e, Ã¡, Ã©, Ã*, Ã³, Ãº.

IÃ±igo Martinez Lasala wrote:
> Ã¡Ã©Ã*Ã³Ãº, borriquito como tÃº.
>
>
----

Message in sent folder:
----
Message-ID: <45DECDF0.5090301@XXXXX.com>
Date: Fri, 23 Feb 2007 12:20:16 +0100
From: =?UTF-8?B?ScOxaWdvIE1hcnTDrW5leiBMYXNhbGE=?= <inigoml@XXXXXX.com>
User-Agent: Thunderbird 2.0b2 (Windows/20070116)
MIME-Version: 1.0
To: =?UTF-8?B?ScOxaWdvIE1hcnRpbmV6IExhc2FsYQ==?= <imartinez@XXXXXXX.com>
Subject: Re: test de acentos
References: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
In-Reply-To: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 8bit

Eñe, á, é, í, ó, ú.

Iñigo Martinez Lasala wrote:
> áéíóú, borriquito como tú.
>
>

----

**Klug** · 02-26-2007, 02:26 AM

I've got even worse here 8)

Message sent by Outlook 2003 french (no ZCO).
Received by my 4.5.2 Zimbra server (LANG=en_US.UTF-8).
Shown in a french 4.5.1 translation.

Here's the screenshot...

And the email...

Code:

Received: from localhost (localhost.localdomain [127.0.0.1])
	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id F01E120456C
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:17:50 +0100 (CET)
X-Virus-Scanned: amavisd-new at 
X-Spam-Score: -2.406
X-Spam-Level: 
X-Spam-Status: No, score=-2.406 tagged_above=-10 required=6.6
	tests=[AWL=0.058, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135]
Received: from zimbra-ne01.network-studio.com ([127.0.0.1])
	by localhost (zimbra-ne01.network-studio.com [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id qWVyb6fQoCJP for <david@network-studio.com>;
	Mon, 26 Feb 2007 11:17:47 +0100 (CET)
Received: from mx1.network-studio.com (mx1.network-studio.com [62.93.225.50])
	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id 17EBB204575
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:17:47 +0100 (CET)
Received: by mx1.network-studio.com stage2 with id 1HLcrm-0003pL-J3 
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:13:58 +0100
Received: from [62.93.225.25] (helo=web.meteor-wifi.com)
	by mx1.network-studio.com stage1 with smtp 
	with id 1HLcrm-0003pH-DF 
	for <david@network-studio.com> 
	from <rbibard@meteornetworks.com>; Mon, 26 Feb 2007 11:13:58 +0100
Received: (qmail 46077 invoked from network); 26 Feb 2007 10:13:41 -0000
Received: from lneuilly-152-22-103-48.w193-251.abo.wanadoo.fr (HELO zimbra.meteornetworks.com) (193.251.30.48)
  by www.meteor-networks.com with SMTP; 26 Feb 2007 10:13:41 -0000
Received: from localhost (localhost.localdomain [127.0.0.1])
	by zimbra.meteornetworks.com (Postfix) with ESMTP id 6A3DA1AE0614;
	Mon, 26 Feb 2007 10:59:41 +0100 (CET)
X-Virus-Scanned: amavisd-new at 
Received: from zimbra.meteornetworks.com ([127.0.0.1])
	by localhost (zimbra.meteornetworks.com [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id U1psx679g0YD; Mon, 26 Feb 2007 10:59:41 +0100 (CET)
Received: from BIBARDR (unknown [10.63.1.1])
	by zimbra.meteornetworks.com (Postfix) with ESMTP id 3EE7A1AE0613;
	Mon, 26 Feb 2007 10:59:41 +0100 (CET)
From: "BIBARD Richard" <rbibard@meteornetworks.com>
To: "'David Touitou'" <david@network-studio.com>,
	<rbibard@meteor-wifi.com>
Subject: =?utf-8?B?U2FsdXQgbGVzIGPDtHDDqMOow6jDqGFpaW5nbmdnc3M=?=
Date: Mon, 26 Feb 2007 11:06:52 +0100
Message-ID: <002a01c7598d$d6497e70$63013f0a@BIBARDR>
MIME-Version: 1.0
Content-Type: text/calendar; method=REQUEST;
	charset="utf-8"
Content-Transfer-Encoding: 8bit
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
Thread-Index: AcdZjdX6WMtIJFmZSSOkF4kj/CiNsQ==
X-MailCleaner-Information: Please contact support@network-studio.com for more information
X-MailCleaner: Found to be clean
X-MailCleaner-SpamCheck: not spam, SpamAssassin (not cached, score=-2.464,
	required 5, BAYES_00 -2.60, FORGED_RCVD_HELO 0.14)

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:david@network-studio.com
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:rbibard@meteor-wifi.com
ORGANIZER:MAILTO:rbibard@meteornetworks.com
DTSTART:20070227T070000Z
DTEND:20070227T073000Z
LOCATION:Salut les cÃƒÂƒÃ‚Â´pÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨aiingnggss
TRANSP:OPAQUE
SEQUENCE:0
UID:040000008200E00074C5B7101A82E0080000000030B9BC379659C7010000000000000000100
 00000800F2146CA7B7147A5D94C8247AB9529
DTSTAMP:20070226T100651Z
DESCRIPTION:Quand : mardi 27 fÃƒÂƒÃ‚Â©vrier 2007 08:00-08:30 (GMT+01:00)
  Bruxelles\, Copenhague\, Madrid\, Paris.\nEmplacement : Salut les
  cÃƒÂƒÃ‚Â´pÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨aiingnggss\n\n*~*~*~*~*~*~*~*~*~*\n\nSalut les
  cÃƒÂƒÃ‚Â´pÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨aiingnggss\n
SUMMARY:Salut les cÃƒÂƒÃ‚Â´pÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨ÃƒÂƒÃ‚Â¨aiingnggss
PRIORITY:5
X-MICROSOFT-CDO-IMPORTANCE:1
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

**Klug** · 02-26-2007, 02:44 AM

Same test but sender is different : it's now sent by a 4.5.2 Zimbra (through the french-translated WebUI) running with LANG=fr_FR.UTF-8.

Receiver is still 4.5.2 Zimbra with LANG=en_US.UTF-8.

Code:

Received: from localhost (localhost.localdomain [127.0.0.1])
	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id D5281204572
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:42:39 +0100 (CET)
X-Virus-Scanned: amavisd-new at 
X-Spam-Score: -2.033
X-Spam-Level: 
X-Spam-Status: No, score=-2.033 tagged_above=-10 required=6.6
	tests=[AWL=-0.278, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135,
	HTML_MESSAGE=0.001, MPART_ALT_DIFF_COUNT=0.708]
Received: from zimbra-ne01.network-studio.com ([127.0.0.1])
	by localhost (zimbra-ne01.network-studio.com [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id lsPeVUHT5Eq5 for <david@network-studio.com>;
	Mon, 26 Feb 2007 11:42:35 +0100 (CET)
Received: from mx1.network-studio.com (mx1.network-studio.com [62.93.225.50])
	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id BB68220456C
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:42:35 +0100 (CET)
Received: by mx1.network-studio.com stage2 with id 1HLdFO-0006J7-Kl 
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:38:22 +0100
Received: from [62.93.225.25] (helo=web.meteor-wifi.com)
	by mx1.network-studio.com stage1 with smtp 
	with id 1HLdFO-0006Ix-CL 
	for <david@network-studio.com> 
	from <rbibard@meteornetworks.com>; Mon, 26 Feb 2007 11:38:22 +0100
Received: (qmail 46308 invoked from network); 26 Feb 2007 10:38:05 -0000
Received: from lneuilly-152-22-103-48.w193-251.abo.wanadoo.fr (HELO zimbra.meteornetworks.com) (193.251.30.48)
  by www.meteor-networks.com with SMTP; 26 Feb 2007 10:38:05 -0000
Received: from localhost (localhost.localdomain [127.0.0.1])
	by zimbra.meteornetworks.com (Postfix) with ESMTP id CEC291AE0614
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:29:03 +0100 (CET)
X-Virus-Scanned: amavisd-new at 
Received: from zimbra.meteornetworks.com ([127.0.0.1])
	by localhost (zimbra.meteornetworks.com [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id GhwsBkqUkXrF for <david@network-studio.com>;
	Mon, 26 Feb 2007 11:29:03 +0100 (CET)
Received: from zimbra.meteornetworks.com (zimbra.meteornetworks.com [10.63.1.102])
	by zimbra.meteornetworks.com (Postfix) with ESMTP id 7F5011AE0027
	for <david@network-studio.com>; Mon, 26 Feb 2007 11:29:03 +0100 (CET)
Message-ID: <23500065.31172485743403.JavaMail.root@zimbra.meteor-wifi.com>
Date: Mon, 26 Feb 2007 11:29:03 +0100 (CET)
From: Richard Bibard  <rbibard@meteornetworks.com>
To: David Touitou <david@network-studio.com>
Subject: =?utf-8?Q?Salut_les_c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs?=
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_0_2471501.1172485743397"
X-Originating-IP: [10.63.1.99]
X-MailCleaner-Information: Please contact support@network-studio.com for more information
X-MailCleaner: Found to be clean
X-MailCleaner-SpamCheck: not spam, SpamAssassin (not cached, score=-1.755,
	required 5, BAYES_00 -2.60, FORGED_RCVD_HELO 0.14, HTML_MESSAGE 0.00,
	MPART_ALT_DIFF_COUNT 0.71)

------=_Part_0_2471501.1172485743397
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

Nouvelle demande de r=C3=A9union :

Sujet: Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs=20
Organisateur:: "Richard Bibard " <rbibard@meteornetworks.com>=20

Lieu: S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n=20
Temps: lundi 26 f=C3=A9vrier 2007, 12:00:00 - 13:00:00
=20
Invit=C3=A9s: "David Touitou" <david@network-studio.com>=20

*~*~*~*~*~*~*~*~*~*

Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs
------=_Part_0_2471501.1172485743397
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<h3>Nouvelle demande de r=C3=A9union :</h3>

<p>
<table border=3D'0'>
<tr><th align=3Dleft>Sujet:</th><td>Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=
=A8=C3=AE=C3=AEngs </td></tr>
<tr><th align=3Dleft>Organisateur::</th><td>"Richard Bibard " &lt;rbibard@m=
eteornetworks.com&gt; </td></tr>
</table>
<p>
<table border=3D'0'>
<tr><th align=3Dleft>Lieu:</th><td>S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4=
n </td></tr>
<tr><th align=3Dleft>Temps:</th><td>lundi 26 f=C3=A9vrier 2007, 12:00:00 - =
13:00:00
 </td></tr></table>
<p>
<table border=3D'0'>
<tr><th align=3Dleft>Invit=C3=A9s:</th><td>"David Touitou" <david@network-s=
tudio.com> </td></tr></table>
<div>*~*~*~*~*~*~*~*~*~*</div><br><html><head><style type=3D'text/css'>body=
 { font-family: 'Times New Roman'; font-size: 12pt; color: #000000}</style>=
</head><body>Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs</bod=
y></html>
------=_Part_0_2471501.1172485743397
Content-Type: text/calendar; name=meeting.ics; method=REQUEST; charset=utf-8
Content-Transfer-Encoding: quoted-printable

BEGIN:VCALENDAR
PRODID:Zimbra-Calendar-Provider
VERSION:2.0
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:(GMT-08.00) Pacific Time (US & Canada) / Tijuana
BEGIN:STANDARD
DTSTART:16010101T020000
TZOFFSETTO:-0800
TZOFFSETFROM:-0700
RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D11;BYDAY=3D1SU
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:16010101T020000
TZOFFSETTO:-0700
TZOFFSETFROM:-0800
RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D3;BYDAY=3D2SU
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna
BEGIN:STANDARD
DTSTART:16010101T030000
TZOFFSETTO:+0100
TZOFFSETFROM:+0200
RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D10;BYDAY=3D-1SU
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:16010101T020000
TZOFFSETTO:+0200
TZOFFSETFROM:+0100
RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D3;BYDAY=3D-1SU
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
UID:c9989c88-6fa0-4360-bce1-fb894e828532
ORGANIZER:MAILTO:rbibard@meteornetworks.com
SUMMARY:Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs
DTSTART;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / =
Vie
 nna":20070226T120000
DTEND;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vi=
enn
 a":20070226T130000
LOCATION:S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n
STATUS:CONFIRMED
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
TRANSP:OPAQUE
ATTENDEE;CN=3DDavid Touitou;ROLE=3DREQ-PARTICIPANT;PARTSTAT=3DNEEDS-ACTION;=
RSVP=3DTR
 UE:MAILTO:david@network-studio.com
DTSTAMP:20070226T102903Z
SEQUENCE:0
DESCRIPTION:Nouvelle demande de r=C3=A9union :\n\nSujet: Salut les c=C3=B4p=
=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs \
 nOrganisateur:: \"Richard Bibard \" <rbibard@meteornetworks.com> \n\nLieu:=
 S
 =C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n \nTemps: lundi 26 f=C3=A9vrier 20=
07\, 12:00:00 - 13:00:00\n \nInv
 it=C3=A9s: \"David Touitou\" <david@network-studio.com> \n\n*~*~*~*~*~*~*~=
*~*~*\n
 \nSalut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs=20
END:VEVENT
END:VCALENDAR
------=_Part_0_2471501.1172485743397--

**inigoml** · 02-26-2007, 03:02 AM

Originally Posted by Klug

Same test but sender is different : it's now sent by a 4.5.2 Zimbra (through the french-translated WebUI) running with LANG=fr_FR.UTF-8.

Receiver is still 4.5.2 Zimbra with LANG=en_US.UTF-8.

OK. Let's try with LANG=es_ES.UTF-8....
;-)

**inigoml** · 02-26-2007, 03:51 AM

Originally Posted by inigoml

OK. Let's try with LANG=es_ES.UTF-8....
;-)

Problem continues changing server encoding.

**Klug** · 02-26-2007, 03:59 AM

My (receiving) server is in English : LANG=en_US.UTF-8.

The difference I'm getting is beetwen a mail sent by Outlook 2003 and one sent by Zimbra.

And, to be more precise (and that's why I posted the pic) the subject in the mail is correct, it's the "first line preview" (while there's actually no first linein these messages) in the messages list that is not.

**inigoml** · 02-26-2007, 04:34 AM

Originally Posted by inigoml

Problem continues changing server encoding.

Disabling amavisd solves the problem!!!

Zimbra

Thread: Problem with encoding after 4.5.2 upgrade.

LinkBack

Thread Tools

Search Thread

Display

Problem with encoding after 4.5.2 upgrade.

Sample message?

Thread Information

Users Browsing this Thread

Similar Threads

Subject encoding problem

Questions for Upgrade from 4.05 to 4.5.2

4.01 to 4.02 upgrade problem (with solution)

3.1.3OS Upgrade Problem

Odd GA upgrade problem

Posting Permissions