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Thread: Problem with encoding after 4.5.2 upgrade.

  1. #1
    inigoml's Avatar
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    Default Problem with encoding after 4.5.2 upgrade.

    Hi.

    After upgrading from 4.5.1 to 4.5.2, now all emails received in plain text UTF-8 encoded don't show extended chars.
    This happens with ALL clients (Outlook with ZCO, Thunderbid, Web client, etc)
    Is somebody experiencing this problem?

    Thank you!

  2. #2
    shuber is offline Starter Member
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    Default

    I have the same problem on my test system. Also after the upgrade from 4.5.1 to 4.5.2.

    Simon

  3. #3
    dkarp is offline Zimbra Employee
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    Default Sample message?

    In order to reproduce this locally, can either of you attach messages exhibiting this issue? The easiest way to do this would be to send an email with "extended characters" to another account on the system. Does the copy in your Sent folder display correctly? Does the copy in the recipient's folder display correctly?

    For both the "Sent" copy and the recipient's copy, please post the "Show Original" of the message as attachments to this forum...
    Bugzilla - Wiki - Downloads - Before posting... Search!

  4. #4
    inigoml's Avatar
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    Default

    Quote Originally Posted by dkarp View Post
    In order to reproduce this locally, can either of you attach messages exhibiting this issue? The easiest way to do this would be to send an email with "extended characters" to another account on the system. Does the copy in your Sent folder display correctly? Does the copy in the recipient's folder display correctly?

    For both the "Sent" copy and the recipient's copy, please post the "Show Original" of the message as attachments to this forum...
    Message received.
    -----
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by hermes.XXXXXXXXX.com (Postfix) with ESMTP id 39B93E1CAC8
    for <imartinez@XXXXXXX.com>; Fri, 23 Feb 2007 12:20:43 +0100 (CET)
    X-Virus-Scanned: amavisd-new at
    X-Spam-Score: -4.361
    X-Spam-Level:
    X-Spam-Status: No, score=-4.361 tagged_above=-10 required=6.6
    tests=[ALL_TRUSTED=-1.8, AWL=0.038, BAYES_00=-2.599]
    Received: from hermes.XXXXXXX.com ([127.0.0.1])
    by localhost (hermes.XXXXXXXX.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id 5o3dXxJtVZwj for <imartinez@XXXXXX.com>;
    Fri, 23 Feb 2007 12:20:37 +0100 (CET)
    Received: from [10.70.6.1] (CERES.XXXXXX.com [10.70.6.1])
    by hermes.vectorsf.com (Postfix) with ESMTP id E7724E1CAC6
    for <imartinez@vectorsf.com>; Fri, 23 Feb 2007 12:20:36 +0100 (CET)
    Message-ID: <45DECDF0.5090301@XXXXXXX.com>
    Date: Fri, 23 Feb 2007 12:20:16 +0100
    From: =?UTF-8?B?ScOxaWdvIE1hcnTDrW5leiBMYXNhbGE=?= <inigoml@XXXXXX.com>
    User-Agent: Thunderbird 2.0b2 (Windows/20070116)
    MIME-Version: 1.0
    To: =?UTF-8?B?ScOxaWdvIE1hcnRpbmV6IExhc2FsYQ==?= <imartinez@XXXXX.com>
    Subject: Re: test de acentos
    References: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
    In-Reply-To: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
    Content-Type: text/plain; charset=UTF-8; format=flowed
    Content-Transfer-Encoding: 8bit

    Eñe, á, é, *, ó, ú.

    Iñigo Martinez Lasala wrote:
    > áé*óú, borriquito como tú.
    >
    >
    ----

    Message in sent folder:
    ----
    Message-ID: <45DECDF0.5090301@XXXXX.com>
    Date: Fri, 23 Feb 2007 12:20:16 +0100
    From: =?UTF-8?B?ScOxaWdvIE1hcnTDrW5leiBMYXNhbGE=?= <inigoml@XXXXXX.com>
    User-Agent: Thunderbird 2.0b2 (Windows/20070116)
    MIME-Version: 1.0
    To: =?UTF-8?B?ScOxaWdvIE1hcnRpbmV6IExhc2FsYQ==?= <imartinez@XXXXXXX.com>
    Subject: Re: test de acentos
    References: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
    In-Reply-To: <1247476624.3621172224518258.JavaMail.root@hermes. XXXXXX.com>
    Content-Type: text/plain; charset=UTF-8; format=flowed
    Content-Transfer-Encoding: 8bit

    Ee, , , , , .

    Iigo Martinez Lasala wrote:
    > , borriquito como t.
    >
    >

    ----

  5. #5
    Klug's Avatar
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    Default

    I've got even worse here 8)

    Message sent by Outlook 2003 french (no ZCO).
    Received by my 4.5.2 Zimbra server (LANG=en_US.UTF-8).
    Shown in a french 4.5.1 translation.

    Here's the screenshot...



    And the email...

    Code:
    Received: from localhost (localhost.localdomain [127.0.0.1])
    	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id F01E120456C
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:17:50 +0100 (CET)
    X-Virus-Scanned: amavisd-new at 
    X-Spam-Score: -2.406
    X-Spam-Level: 
    X-Spam-Status: No, score=-2.406 tagged_above=-10 required=6.6
    	tests=[AWL=0.058, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135]
    Received: from zimbra-ne01.network-studio.com ([127.0.0.1])
    	by localhost (zimbra-ne01.network-studio.com [127.0.0.1]) (amavisd-new, port 10024)
    	with ESMTP id qWVyb6fQoCJP for <david@network-studio.com>;
    	Mon, 26 Feb 2007 11:17:47 +0100 (CET)
    Received: from mx1.network-studio.com (mx1.network-studio.com [62.93.225.50])
    	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id 17EBB204575
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:17:47 +0100 (CET)
    Received: by mx1.network-studio.com stage2 with id 1HLcrm-0003pL-J3 
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:13:58 +0100
    Received: from [62.93.225.25] (helo=web.meteor-wifi.com)
    	by mx1.network-studio.com stage1 with smtp 
    	with id 1HLcrm-0003pH-DF 
    	for <david@network-studio.com> 
    	from <rbibard@meteornetworks.com>; Mon, 26 Feb 2007 11:13:58 +0100
    Received: (qmail 46077 invoked from network); 26 Feb 2007 10:13:41 -0000
    Received: from lneuilly-152-22-103-48.w193-251.abo.wanadoo.fr (HELO zimbra.meteornetworks.com) (193.251.30.48)
      by www.meteor-networks.com with SMTP; 26 Feb 2007 10:13:41 -0000
    Received: from localhost (localhost.localdomain [127.0.0.1])
    	by zimbra.meteornetworks.com (Postfix) with ESMTP id 6A3DA1AE0614;
    	Mon, 26 Feb 2007 10:59:41 +0100 (CET)
    X-Virus-Scanned: amavisd-new at 
    Received: from zimbra.meteornetworks.com ([127.0.0.1])
    	by localhost (zimbra.meteornetworks.com [127.0.0.1]) (amavisd-new, port 10024)
    	with ESMTP id U1psx679g0YD; Mon, 26 Feb 2007 10:59:41 +0100 (CET)
    Received: from BIBARDR (unknown [10.63.1.1])
    	by zimbra.meteornetworks.com (Postfix) with ESMTP id 3EE7A1AE0613;
    	Mon, 26 Feb 2007 10:59:41 +0100 (CET)
    From: "BIBARD Richard" <rbibard@meteornetworks.com>
    To: "'David Touitou'" <david@network-studio.com>,
    	<rbibard@meteor-wifi.com>
    Subject: =?utf-8?B?U2FsdXQgbGVzIGPDtHDDqMOow6jDqGFpaW5nbmdnc3M=?=
    Date: Mon, 26 Feb 2007 11:06:52 +0100
    Message-ID: <002a01c7598d$d6497e70$63013f0a@BIBARDR>
    MIME-Version: 1.0
    Content-Type: text/calendar; method=REQUEST;
    	charset="utf-8"
    Content-Transfer-Encoding: 8bit
    X-Mailer: Microsoft Office Outlook 11
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
    Thread-Index: AcdZjdX6WMtIJFmZSSOkF4kj/CiNsQ==
    X-MailCleaner-Information: Please contact support@network-studio.com for more information
    X-MailCleaner: Found to be clean
    X-MailCleaner-SpamCheck: not spam, SpamAssassin (not cached, score=-2.464,
    	required 5, BAYES_00 -2.60, FORGED_RCVD_HELO 0.14)
    
    BEGIN:VCALENDAR
    PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
    VERSION:2.0
    METHOD:REQUEST
    BEGIN:VEVENT
    ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:david@network-studio.com
    ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:rbibard@meteor-wifi.com
    ORGANIZER:MAILTO:rbibard@meteornetworks.com
    DTSTART:20070227T070000Z
    DTEND:20070227T073000Z
    LOCATION:Salut les cƒƒ‚´pƒƒ‚¨ƒƒ‚¨ƒƒ‚¨ƒƒ‚¨aiingnggss
    TRANSP:OPAQUE
    SEQUENCE:0
    UID:040000008200E00074C5B7101A82E0080000000030B9BC379659C7010000000000000000100
     00000800F2146CA7B7147A5D94C8247AB9529
    DTSTAMP:20070226T100651Z
    DESCRIPTION:Quand : mardi 27 fƒƒ‚©vrier 2007 08:00-08:30 (GMT+01:00)
      Bruxelles\, Copenhague\, Madrid\, Paris.\nEmplacement : Salut les
      cƒƒ‚´pƒƒ‚¨ƒƒ‚¨ƒƒ‚¨ƒƒ‚¨aiingnggss\n\n*~*~*~*~*~*~*~*~*~*\n\nSalut les
      cƒƒ‚´pƒƒ‚¨ƒƒ‚¨ƒƒ‚¨ƒƒ‚¨aiingnggss\n
    SUMMARY:Salut les cƒƒ‚´pƒƒ‚¨ƒƒ‚¨ƒƒ‚¨ƒƒ‚¨aiingnggss
    PRIORITY:5
    X-MICROSOFT-CDO-IMPORTANCE:1
    CLASS:PUBLIC
    BEGIN:VALARM
    TRIGGER:-PT15M
    ACTION:DISPLAY
    DESCRIPTION:Reminder
    END:VALARM
    END:VEVENT
    END:VCALENDAR
    Last edited by Klug; 02-26-2007 at 03:32 AM.

  6. #6
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    Default

    Same test but sender is different : it's now sent by a 4.5.2 Zimbra (through the french-translated WebUI) running with LANG=fr_FR.UTF-8.

    Receiver is still 4.5.2 Zimbra with LANG=en_US.UTF-8.



    Code:
    Received: from localhost (localhost.localdomain [127.0.0.1])
    	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id D5281204572
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:42:39 +0100 (CET)
    X-Virus-Scanned: amavisd-new at 
    X-Spam-Score: -2.033
    X-Spam-Level: 
    X-Spam-Status: No, score=-2.033 tagged_above=-10 required=6.6
    	tests=[AWL=-0.278, BAYES_00=-2.599, FORGED_RCVD_HELO=0.135,
    	HTML_MESSAGE=0.001, MPART_ALT_DIFF_COUNT=0.708]
    Received: from zimbra-ne01.network-studio.com ([127.0.0.1])
    	by localhost (zimbra-ne01.network-studio.com [127.0.0.1]) (amavisd-new, port 10024)
    	with ESMTP id lsPeVUHT5Eq5 for <david@network-studio.com>;
    	Mon, 26 Feb 2007 11:42:35 +0100 (CET)
    Received: from mx1.network-studio.com (mx1.network-studio.com [62.93.225.50])
    	by zimbra-ne01.network-studio.com (Postfix) with ESMTP id BB68220456C
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:42:35 +0100 (CET)
    Received: by mx1.network-studio.com stage2 with id 1HLdFO-0006J7-Kl 
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:38:22 +0100
    Received: from [62.93.225.25] (helo=web.meteor-wifi.com)
    	by mx1.network-studio.com stage1 with smtp 
    	with id 1HLdFO-0006Ix-CL 
    	for <david@network-studio.com> 
    	from <rbibard@meteornetworks.com>; Mon, 26 Feb 2007 11:38:22 +0100
    Received: (qmail 46308 invoked from network); 26 Feb 2007 10:38:05 -0000
    Received: from lneuilly-152-22-103-48.w193-251.abo.wanadoo.fr (HELO zimbra.meteornetworks.com) (193.251.30.48)
      by www.meteor-networks.com with SMTP; 26 Feb 2007 10:38:05 -0000
    Received: from localhost (localhost.localdomain [127.0.0.1])
    	by zimbra.meteornetworks.com (Postfix) with ESMTP id CEC291AE0614
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:29:03 +0100 (CET)
    X-Virus-Scanned: amavisd-new at 
    Received: from zimbra.meteornetworks.com ([127.0.0.1])
    	by localhost (zimbra.meteornetworks.com [127.0.0.1]) (amavisd-new, port 10024)
    	with ESMTP id GhwsBkqUkXrF for <david@network-studio.com>;
    	Mon, 26 Feb 2007 11:29:03 +0100 (CET)
    Received: from zimbra.meteornetworks.com (zimbra.meteornetworks.com [10.63.1.102])
    	by zimbra.meteornetworks.com (Postfix) with ESMTP id 7F5011AE0027
    	for <david@network-studio.com>; Mon, 26 Feb 2007 11:29:03 +0100 (CET)
    Message-ID: <23500065.31172485743403.JavaMail.root@zimbra.meteor-wifi.com>
    Date: Mon, 26 Feb 2007 11:29:03 +0100 (CET)
    From: Richard Bibard  <rbibard@meteornetworks.com>
    To: David Touitou <david@network-studio.com>
    Subject: =?utf-8?Q?Salut_les_c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs?=
    MIME-Version: 1.0
    Content-Type: multipart/alternative; 
    	boundary="----=_Part_0_2471501.1172485743397"
    X-Originating-IP: [10.63.1.99]
    X-MailCleaner-Information: Please contact support@network-studio.com for more information
    X-MailCleaner: Found to be clean
    X-MailCleaner-SpamCheck: not spam, SpamAssassin (not cached, score=-1.755,
    	required 5, BAYES_00 -2.60, FORGED_RCVD_HELO 0.14, HTML_MESSAGE 0.00,
    	MPART_ALT_DIFF_COUNT 0.71)
    
    ------=_Part_0_2471501.1172485743397
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    Nouvelle demande de r=C3=A9union :
    
    Sujet: Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs=20
    Organisateur:: "Richard Bibard " <rbibard@meteornetworks.com>=20
    
    Lieu: S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n=20
    Temps: lundi 26 f=C3=A9vrier 2007, 12:00:00 - 13:00:00
    =20
    Invit=C3=A9s: "David Touitou" <david@network-studio.com>=20
    
    *~*~*~*~*~*~*~*~*~*
    
    Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs
    ------=_Part_0_2471501.1172485743397
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    <h3>Nouvelle demande de r=C3=A9union :</h3>
    
    <p>
    <table border=3D'0'>
    <tr><th align=3Dleft>Sujet:</th><td>Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=
    =A8=C3=AE=C3=AEngs </td></tr>
    <tr><th align=3Dleft>Organisateur::</th><td>"Richard Bibard " &lt;rbibard@m=
    eteornetworks.com&gt; </td></tr>
    </table>
    <p>
    <table border=3D'0'>
    <tr><th align=3Dleft>Lieu:</th><td>S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4=
    n </td></tr>
    <tr><th align=3Dleft>Temps:</th><td>lundi 26 f=C3=A9vrier 2007, 12:00:00 - =
    13:00:00
     </td></tr></table>
    <p>
    <table border=3D'0'>
    <tr><th align=3Dleft>Invit=C3=A9s:</th><td>"David Touitou" <david@network-s=
    tudio.com> </td></tr></table>
    <div>*~*~*~*~*~*~*~*~*~*</div><br><html><head><style type=3D'text/css'>body=
     { font-family: 'Times New Roman'; font-size: 12pt; color: #000000}</style>=
    </head><body>Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs</bod=
    y></html>
    ------=_Part_0_2471501.1172485743397
    Content-Type: text/calendar; name=meeting.ics; method=REQUEST; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    
    BEGIN:VCALENDAR
    PRODID:Zimbra-Calendar-Provider
    VERSION:2.0
    METHOD:REQUEST
    BEGIN:VTIMEZONE
    TZID:(GMT-08.00) Pacific Time (US & Canada) / Tijuana
    BEGIN:STANDARD
    DTSTART:16010101T020000
    TZOFFSETTO:-0800
    TZOFFSETFROM:-0700
    RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D11;BYDAY=3D1SU
    END:STANDARD
    BEGIN:DAYLIGHT
    DTSTART:16010101T020000
    TZOFFSETTO:-0700
    TZOFFSETFROM:-0800
    RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D3;BYDAY=3D2SU
    END:DAYLIGHT
    END:VTIMEZONE
    BEGIN:VTIMEZONE
    TZID:(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna
    BEGIN:STANDARD
    DTSTART:16010101T030000
    TZOFFSETTO:+0100
    TZOFFSETFROM:+0200
    RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D10;BYDAY=3D-1SU
    END:STANDARD
    BEGIN:DAYLIGHT
    DTSTART:16010101T020000
    TZOFFSETTO:+0200
    TZOFFSETFROM:+0100
    RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D3;BYDAY=3D-1SU
    END:DAYLIGHT
    END:VTIMEZONE
    BEGIN:VEVENT
    UID:c9989c88-6fa0-4360-bce1-fb894e828532
    ORGANIZER:MAILTO:rbibard@meteornetworks.com
    SUMMARY:Salut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs
    DTSTART;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / =
    Vie
     nna":20070226T120000
    DTEND;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vi=
    enn
     a":20070226T130000
    LOCATION:S=C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n
    STATUS:CONFIRMED
    X-MICROSOFT-CDO-BUSYSTATUS:BUSY
    X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
    TRANSP:OPAQUE
    ATTENDEE;CN=3DDavid Touitou;ROLE=3DREQ-PARTICIPANT;PARTSTAT=3DNEEDS-ACTION;=
    RSVP=3DTR
     UE:MAILTO:david@network-studio.com
    DTSTAMP:20070226T102903Z
    SEQUENCE:0
    DESCRIPTION:Nouvelle demande de r=C3=A9union :\n\nSujet: Salut les c=C3=B4p=
    =C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs \
     nOrganisateur:: \"Richard Bibard \" <rbibard@meteornetworks.com> \n\nLieu:=
     S
     =C3=A2lle de r=C3=A9=C3=BBn=C3=AE=C3=B4n \nTemps: lundi 26 f=C3=A9vrier 20=
    07\, 12:00:00 - 13:00:00\n \nInv
     it=C3=A9s: \"David Touitou\" <david@network-studio.com> \n\n*~*~*~*~*~*~*~=
    *~*~*\n
     \nSalut les c=C3=B4p=C3=A9=C3=A9=C3=A8=C3=A8=C3=AE=C3=AEngs=20
    END:VEVENT
    END:VCALENDAR
    ------=_Part_0_2471501.1172485743397--

  7. #7
    inigoml's Avatar
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    Quote Originally Posted by Klug View Post
    Same test but sender is different : it's now sent by a 4.5.2 Zimbra (through the french-translated WebUI) running with LANG=fr_FR.UTF-8.

    Receiver is still 4.5.2 Zimbra with LANG=en_US.UTF-8.

    OK. Let's try with LANG=es_ES.UTF-8....
    ;-)

  8. #8
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    Quote Originally Posted by inigoml View Post
    OK. Let's try with LANG=es_ES.UTF-8....
    ;-)
    Problem continues changing server encoding.

  9. #9
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    My (receiving) server is in English : LANG=en_US.UTF-8.

    The difference I'm getting is beetwen a mail sent by Outlook 2003 and one sent by Zimbra.

    And, to be more precise (and that's why I posted the pic) the subject in the mail is correct, it's the "first line preview" (while there's actually no first linein these messages) in the messages list that is not.

  10. #10
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    Quote Originally Posted by inigoml View Post
    Problem continues changing server encoding.
    Disabling amavisd solves the problem!!!

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