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Thread: Error when trying to view Sent folder: mail.INVALID_METADATA

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    nahsville is offline Beginner Member
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    Default Error when trying to view Sent folder: mail.INVALID_METADATA

    Greetings Zimbra admins, I have one user who was cleaning out her sent items folder and received an error:

    An unknown error (mail.INVALID_METADATA) has occurred.
    method: [unknown]
    msg: invalid metadata: d1:f145:http://www.springhillfh.com/sitemake...=barbara-jones Look at the resemblance to Vickie...wow. Sincerely, Elizabeth ...1:s19:Elizabeth Redacted1:t15:Cathie Redacted>1:vi10ee
    code: mail.INVALID_METADATA
    detail: soap:Receiver
    trace: qtp1654386234-599035:https://10.0.0.41:443/service/soap/M...180092a616dab7
    request:
    Body: {
    MsgActionRequest: {
    _jsns: "urn:zimbraMail",
    action: {
    id: "2451,2453,2454,2455,2456,2457,2458,2460,2461,2462 ,2463,2464,2465,2466,2467,2468,2469,2470,2471,2472 ,2473,2474,2475,2476,2477,2478,2479,2480,2481,2482 ,2483,2484,2485,2486,2488,2489,2491,2492,2494,2495 ,2497,2498,2499,2500,2501,2502,2503,2504,2506,2507 ,2509,2510,2511,2512,2513,2514,2516,2517,2518,2519 ,2521,2522,2524,2525,2526,2527,2528,2529,2530,2531 ,2532,2533,2534,2535,2537,2538,2539,2541,2542,2543 ,2544,2545,2546,2547,2549,2551,2552,2553,2554,2555 ,2557,2558,2559,2561,2563,2565,2566,2567,2568,2569 ",
    op: "trash"
    }
    }
    },
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "eRedacted@Redacted.com",
    by: "name"
    },
    authToken: "(removed)",
    notify: {
    seq: 130
    },
    session: {
    _content: 16571459,
    id: 16571459
    },
    userAgent: {
    name: "ZimbraWebClient - GC33 (Win)",
    version: "8.0.4_GA_5737"
    }
    }
    }
    I tried to browse through her sent items folder to find the email but when it got to it Zimbra threw another error.

    Now clicking on her sent items folder throws the following error and the sent items are not longer browsable.

    An unknown error (mail.INVALID_METADATA) has occurred.
    method: [unknown]
    msg: invalid metadata: d1:f145:http://www.springhillfh.com/sitemake...=barbara-jones Look at the resemblance to Vickie...wow. Sincerely, Elizabeth ...1:s19:Elizabeth Redacted1:t15:Cathie Redacted>1:vi10ee
    code: mail.INVALID_METADATA
    detail: soap:Receiver
    trace: qtp1654386234-599111:https://10.0.0.41:443/service/soap/S...180092a616dab7
    request:
    Body: {
    SearchRequest: {
    _jsns: "urn:zimbraMail",
    fetch: 1,
    header: [
    // [0]:
    {
    n: "List-ID"
    },
    // [1]:
    {
    n: "X-Zimbra-DL"
    },
    // [2]:
    {
    n: "IN-REPLY-TO"
    },
    // [3]:
    {
    n: "List-ID"
    },
    // [4]:
    {
    n: "X-Zimbra-DL"
    },
    // [5]:
    {
    n: "IN-REPLY-TO"
    }
    ],
    html: 1,
    limit: 100,
    locale: {
    _content: "en_US"
    },
    needExp: 1,
    offset: 0,
    query: "in:"sent"",
    recip: "1",
    sortBy: "dateDesc",
    types: "message",
    tz: {
    id: "America/Chicago"
    }
    }
    },
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "eRedacted@Redacted.com",
    by: "name"
    },
    authToken: "(removed)",
    notify: {
    seq: 92
    },
    session: {
    _content: 16571557,
    id: 16571557
    },
    userAgent: {
    name: "ZimbraWebClient - GC33 (Win)",
    version: "8.0.4_GA_5737"
    }
    }
    I have a backup and am not concerned about losing the sent items but are there any suggestions for getting rid of the offending file via command line?

    Thanks for any ideas.
    Last edited by nahsville; 04-02-2014 at 12:41 PM.

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