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Thread: Web Interfaces Won't Start

  1. #1
    imarks001's Avatar
    imarks001 is offline Active Member
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    Default Web Interfaces Won't Start

    Details Centos 4.4
    zcs-4.5.0_GA_612.RHEL4

    Today I restarted the zimbra services with zmcontrol stop and then start. Everything seems to start ok, but the the admin console and webmail never come up. I see several httpd processes running but nothing listenting on 443 or 7071. The only logs I've have noticed that I think might be related are below.
    several of these in /var/log/zimbra.log
    Feb 2 14:57:07 postal perdition[9412]: Fatal error establishing SSL connection to client
    Feb 2 14:57:07 postal perdition[9413]: Fatal error establishing SSL connection to client
    Feb 2 14:57:07 postal perdition[9414]: Fatal error establishing SSL connection to client
    Feb 2 14:57:07 postal perdition[9415]: Fatal error establishing SSL connection to client

    and this in /opt/zimbra/audit.log

    [http-7071-Processor49] [ua=ZimbraWebClient - FF2.0 (Linux)/undefined;ip=144.232.*.*;name=myusername@mydomain. com] security - cmd=ModifyCos; name=myusername; zimbraAvailableSkin=; zimbraFeatureNotebookEnabled=TRUE; zimbraZimletAvailableZimlets=com_zimbra_tracking;z imbraZimletAvailableZimlets=com_zimbra_wikipedia;z imbraZimletAvailableZimlets=com_zimbra_url;zimbraZ imletAvailableZimlets=com_zimbra_ymaps;zimbraZimle tAvailableZimlets=com_zimbra_phone;zimbraZimletAva ilableZimlets=com_zimbra_xslt;zimbraZimletAvailabl eZimlets=com_zimbra_amzn;zimbraZimletAvailableZiml ets=com_zimbra_email;zimbraZimletAvailableZimlets= com_zimbra_date;zimbraZimletAvailableZimlets=com_z imbra_sms;zimbraZimletAvailableZimlets=com_zimbra_ rss;


    Thanks in advanced.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    What happened betwen today and the last time your server was running? What does a 'zmcontrol status' show?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    imarks001's Avatar
    imarks001 is offline Active Member
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    Default

    I enabled documents for one of my domains.
    Tomcat is the only thing that shows as not running, but it doesn't show any errors when i start and stop it.

    Host postal.insourcedsecurity.com
    antispam Running
    antivirus Running
    imapproxy Running
    ldap Running
    logger Running
    mailbox Stopped
    tomcat is not running
    mta Running
    snmp Running
    spell Running

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Have a look in the catalina.out log file and see what the errors are.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    imarks001's Avatar
    imarks001 is offline Active Member
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    Here is an error out of the catalina.out file.

    zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Fatal error: terminating: PrivilegedServlet init failed
    java.net.BindException: Address already in use
    at java.net.PlainSocketImpl.socketBind(Native Method)
    at java.net.PlainSocketImpl.bind(PlainSocketImpl.java :359)
    at java.net.ServerSocket.bind(ServerSocket.java:319)
    at com.zimbra.cs.util.NetUtil.newBoundServerSocket(Ne tUtil.java:111)
    at com.zimbra.cs.util.NetUtil.bindServerSocket(NetUti l.java:134)
    at com.zimbra.cs.util.NetUtil.bindTcpServerSocket(Net Util.java:63)
    at com.zimbra.cs.servlet.PrivilegedServlet.init(Privi legedServlet.java:94)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:211)
    at org.apache.catalina.core.StandardWrapper.loadServl et(StandardWrapper.java:1105)
    at org.apache.catalina.core.StandardWrapper.load(Stan dardWrapper.java:932)
    at org.apache.catalina.core.StandardContext.loadOnSta rtup(StandardContext.java:3915)
    at org.apache.catalina.core.StandardContext.start(Sta ndardContext.java:4176)
    at org.apache.catalina.core.ContainerBase.addChildInt ernal(ContainerBase.java:759)
    at org.apache.catalina.core.ContainerBase.addChild(Co ntainerBase.java:739)
    at org.apache.catalina.core.StandardHost.addChild(Sta ndardHost.java:524)
    at org.apache.catalina.startup.HostConfig.deployDirec tory(HostConfig.java:910)
    at org.apache.catalina.startup.HostConfig.deployDirec tories(HostConfig.java:873)
    at org.apache.catalina.startup.HostConfig.deployApps( HostConfig.java:474)
    at org.apache.catalina.startup.HostConfig.start(HostC onfig.java:1118)
    at org.apache.catalina.startup.HostConfig.lifecycleEv ent(HostConfig.java:310)
    at org.apache.catalina.util.LifecycleSupport.fireLife cycleEvent(LifecycleSupport.java:119)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1020)
    at org.apache.catalina.core.StandardHost.start(Standa rdHost.java:718)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1012)
    at org.apache.catalina.core.StandardEngine.start(Stan dardEngine.java:442)
    at org.apache.catalina.core.StandardService.start(Sta ndardService.java:450)
    at org.apache.catalina.core.StandardServer.start(Stan dardServer.java:700)
    at org.apache.catalina.startup.Catalina.start(Catalin a.java:551)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.start(Bootst rap.java:275)
    at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:406)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.zimbra.cs.launcher.TomcatLauncher.start(Tomcat Launcher.java:52)
    at com.zimbra.cs.launcher.TomcatLauncher.main(TomcatL auncher.java:74)

  6. #6
    dkarp is offline Zimbra Employee
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    Default POP server already running.

    You have a POP server already running on your system. Most likely this is a runaway Zimbra process. Check the forums for how to detect and kill running Zimbra tomcat processes (a search for "ps kill" will probably work).
    Bugzilla - Wiki - Downloads - Before posting... Search!

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Is this a single server? Did you, by any chance, enable the imap/pop3 proxy in the admin UI? If you did then disable it and restart Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    imarks001's Avatar
    imarks001 is offline Active Member
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    I did enable pop and imap proxy. How would I disable this via the command line?

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Try this as the zimbra user
    Code:
    zmperditionctl status
    to make sure that it is the problem, if it is then run the command again and stop perdition. When you've done that do a tomcat start and remove the option in the Zimbra Admin UI.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    imarks001's Avatar
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    zmperditionctl status
    imap4 is running
    imap4s is running
    pop3 is running
    pop3s is running

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