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Thread: MTA not running

  1. #1
    aan
    aan is offline Junior Member
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    Default MTA not running

    Quote Originally Posted by dustys View Post
    Hi, just double checking, you are running the zmcontrol as the zimbra user? You can also try running /opt/zimbra/libexec/zmfixperms as root and try starting the services again as the zimbra user.
    Hi dust , I have some prolem with my zimbra, mta is not running, and I follow thas script /opt/zimbra/libexec/zmfixperms, the result mta is running but after restarting zmcontrol, zmconfigd is not running . I fix the proble, with running script chown -R zimbra:zimbra /opt/zimbra to fix it ...... zmcontrol restart ... the result is the proble turn to mta ( mta is not running ) zmconfigd running
    I've checked the log /var/log/zimbra.log = Oct 28 17:34:31 mail postfix/postqueue[5859]: fatal: Queue report unavailable - mail system is down
    Oct 28 17:35:01 mail postfix/postqueue[5870]: fatal: Queue report unavailable - mail system is down.

    any other way ...????

  2. #2
    aan
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    sorry dust, I.m new be .. how to make that permission ?

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Do not add your posts to threads that are over five years old and are about a different version and release that yours, I'll move this to it's own thread. This subject has been covered many times in the forums, have you read the posts and tried some of solutions for this problem and if so what have you tried and what were the results? You should also post the messages from the log files not one out-of-context line, you should also give details of which version & release of ZCS you're running by posting the output of the following command (also add this information to your forum profile):

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    purushottam.aher is offline New Member
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    Hello,

    Follow the below steps to resolve your problem :

    1.su - zimbra
    2.zmcontrol stop
    3.zmcontrol status
    4.exit
    5.as root : lsof -i TCP:25

    Kill the 25 ports processes by using " kill -9 process id"

    then start the zimbra service.

    Then your problem will be resolved.

    Thanks,
    PuRushottam AheR

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by purushottam.aher View Post
    Then your problem will be resolved.
    It's good of you to post your 'fix' but I doubt your solution will be the resolution the above problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    aan
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    Thumbs up

    Quote Originally Posted by phoenix View Post
    Do not add your posts to threads that are over five years old and are about a different version and release that yours, I'll move this to it's own thread. This subject has been covered many times in the forums, have you read the posts and tried some of solutions for this problem and if so what have you tried and what were the results? You should also post the messages from the log files not one out-of-context line, you should also give details of which version & release of ZCS you're running by posting the output of the following command (also add this information to your forum profile):

    Code:
    zmcontrol -v
    thanks bill for you advice

  7. #7
    aan
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    Hi purushottam,

    I've try your advice, but postfix still not running,
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    memcached Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running
    stats Running
    zmconfigd Running
    I see zimbra log :
    Oct 29 09:15:30 mail postfix/postqueue[3329]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:15:51 mail zmmailboxdmgr[3802]: status requested
    Oct 29 09:15:51 mail zmmailboxdmgr[3802]: status OK
    Oct 29 09:16:00 mail postfix/postqueue[3983]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:16:09 mail zmmailboxdmgr[4297]: status requested
    Oct 29 09:16:09 mail zmmailboxdmgr[4297]: status OK
    Oct 29 09:16:30 mail postfix/postqueue[4482]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:17:00 mail postfix/postqueue[4550]: fatal: Queue report unavailable - mail system is down
    by the way my zimbra version is 7.2.1_GA_2790.RHEL5_20120815212042

  8. #8
    ccelis5215 is offline Elite Member
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    Quote Originally Posted by aan View Post
    Hi purushottam,

    I've try your advice, but postfix still not running,
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    memcached Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running
    stats Running
    zmconfigd Running
    I see zimbra log :
    Oct 29 09:15:30 mail postfix/postqueue[3329]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:15:51 mail zmmailboxdmgr[3802]: status requested
    Oct 29 09:15:51 mail zmmailboxdmgr[3802]: status OK
    Oct 29 09:16:00 mail postfix/postqueue[3983]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:16:09 mail zmmailboxdmgr[4297]: status requested
    Oct 29 09:16:09 mail zmmailboxdmgr[4297]: status OK
    Oct 29 09:16:30 mail postfix/postqueue[4482]: fatal: Queue report unavailable - mail system is down
    Oct 29 09:17:00 mail postfix/postqueue[4550]: fatal: Queue report unavailable - mail system is down
    by the way my zimbra version is 7.2.1_GA_2790.RHEL5_20120815212042
    Hi aan,

    In most cases there's a postfix instance running and taking 25 port.

    Yo have to check you running process and make a action.

    Most of it, it's about unnistalling the postfix running out of zimbra.

    ccelis.

  9. #9
    Raunaq's Avatar
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    Moreover chown -R zimbra:zimbra /opt/zimbra is a bad idea.Just use zmfixperms to fix the permissions.
    Cheers,
    Raun
    Always ready to help.

  10. #10
    aan
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    Quote Originally Posted by ccelis5215 View Post
    Hi aan,

    In most cases there's a postfix instance running and taking 25 port.

    Yo have to check you running process and make a action.

    Most of it, it's about unnistalling the postfix running out of zimbra.

    ccelis.
    hi guys,

    the problem is solved, I run /opt/zimbra/libexec/zmfixperms ( root ) and when postfix already running and then zmconfigd unable to run I did add zimbra user to root group. after restarting zmcontrol everything are worked.
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    memcached Running
    mta Running
    snmp Running
    spell Running
    stats Running
    zmconfigd Running

    is there other better way ? basically the problem is in permission user zimbra to /opt/zimbra

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