Results 1 to 4 of 4

Thread: Session Time Out Policy - logged out active users

  1. #1
    emnzava's Avatar
    emnzava is offline Active Member
    Join Date
    Sep 2010
    Location
    Tanzania
    Posts
    25
    Rep Power
    4

    Default Session Time Out Policy - logged out active users

    Hi,

    As a continuous process of dealing with SPAM, we've decided to set Time Out Policy for inactive session.

    Now, what we are facing is that, users who are active on zimbra webmail are logged out after some time.

    What went wrong? Any idea to allow these active session not to be timed out?

    We are using Zimbra NE Version 8.

    Currently on COS settings are as follows.

    Admin console auth token lifetime: 6 Hours
    Auth token lifetime: 1 Day
    Session idle timeout: 7 Minutes


    Any Idea?
    The quieter you become,The more you are able to hear,,,,,

  2. #2
    Raunaq's Avatar
    Raunaq is offline Zimbra Employee
    Join Date
    Nov 2012
    Location
    Bangalore
    Posts
    171
    Rep Power
    2

    Default

    Session idle lifetime sets how long a user session remains active, if no activity occurs. Activity includes any clickable mouse action, such as viewing contents of a folder or clicking a button.7 mins of no activity and user session becomes inactive.Don't you think everything is working as you set it up.
    Cheers,
    Raun
    Always ready to help.

  3. #3
    emnzava's Avatar
    emnzava is offline Active Member
    Join Date
    Sep 2010
    Location
    Tanzania
    Posts
    25
    Rep Power
    4

    Default

    Yes it works as expected.

    But the only thing that's not OK is that, even for active users, after 7 minutes it kills their session.

    That's why i decided to ask for help.

    Regards
    The quieter you become,The more you are able to hear,,,,,

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,566
    Rep Power
    57

    Default

    Quote Originally Posted by emnzava View Post
    But the only thing that's not OK is that, even for active users, after 7 minutes it kills their session.
    Then obviously they are not active, 'active' means using the web UI if they get logged out then they're not using it and therefore they are inactive. Being logged into a session does not make them active users, if you think that's not the case then you need to confirm that after using the Web UI for seven minutes (I mean actively using it not just logged in) they get logged out.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Logged in session name thr zimlet
    By jayarajmohan in forum Zimlets
    Replies: 2
    Last Post: 11-12-2010, 02:46 AM
  2. Replies: 0
    Last Post: 06-18-2010, 02:27 PM
  3. Replies: 5
    Last Post: 09-29-2009, 04:08 AM
  4. Replies: 5
    Last Post: 09-18-2008, 07:18 AM
  5. Current Active(logged in) users
    By menonumesh in forum Administrators
    Replies: 2
    Last Post: 05-17-2007, 04:18 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •