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Thread: Server error in the monitor menu after upgrade 8.0.0 to 8.0.5

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    Schv_89's Avatar
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    Default Server error in the monitor menu after upgrade 8.0.0 to 8.0.5

    Hello !

    I'm problem after upgrade ZCS network edition 8.0.0 to 8.0.5 in administration console > monitor.
    In monitor menu : all servers is OK.
    In "mail number" menu and "mail size" menu, I've an error :
    Server error !
    Mail : system failure: java.lang.ArrayIndexOutOfBoundsException: 6 Error Code : service.FAILURE Method: [unknown]

    Details :soap:Receiver
    In the file /opt/zimbra/zmlogswatch.out, I've this when I clic on the menu :
    Tue Oct 8 16:06:00 2013: Spawned: 21852 -- Connected from 127.0.0.1:38576
    Tue Oct 8 16:06:00 2013: Spawned: 21854 -- Connected from 127.0.0.1:38577
    Tue Oct 8 16:06:00 2013: Spawned: 21856 -- Connected from 127.0.0.1:38578
    Tue Oct 8 16:06:00 2013: Spawned: 21857 -- Connected from 127.0.0.1:38579
    Tue Oct 8 16:06:00 2013: Spawned: 21858 -- Connected from 127.0.0.1:38580
    Tue Oct 8 16:06:00 2013: Spawned: 21859 -- Connected from 127.0.0.1:38581
    Use of uninitialized value $columns[6] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[7] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[8] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Tue Oct 8 16:06:04 2013: Spawned: 22108 -- Connected from 127.0.0.1:38582
    Use of uninitialized value $columns[6] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[7] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[8] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Tue Oct 8 16:06:04 2013: Spawned: 22110 -- Connected from 127.0.0.1:38583
    Use of uninitialized value $columns[6] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[7] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[8] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[6] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[7] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Use of uninitialized value $columns[8] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    Can you help me please ?
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  2. #2
    Schv_89's Avatar
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    Help me please ! because I can't find the problem. Not having stats is problematic in my case.
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Schv_89 View Post
    Help me please ! because I can't find the problem.
    How about these threads from a forum search for the error?

    Quote Originally Posted by Schv_89 View Post
    Not having stats is problematic in my case.
    Why?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Schv_89's Avatar
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    Even with "these thread", don't work.

    An another detail, when execute : /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
    I've an error :
    Host: Error
    My boss asks me stats...
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Schv_89 View Post
    Even with "these thread", don't work.
    Do tell us what you've actually done so we don't go over the same ground again. How about some debug information from the logger wiki article?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Schv_89's Avatar
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    Hi,

    I've test to replace zmrrdfetch after this post but don't work : ZCS 7 statistics stale - zmrrdfetch bug?
    I don't have a /etc/default/syslogd or /etc/default/rsyslogd file to delete syslog_options. My syslog server is a rsyslog.

    My four server are on time : Is not a time problem.
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

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    Here are the results of controls wiki logger in troubleshooting section :

    1) zmloggerctl status; echo $?; ps ax | grep zmlogger
    13904 pts/1 S+ 0:00 grep zmlogger
    26934 ? S 1193:40 /usr/bin/perl /opt/zimbra/libexec/zmlogger
    27043 ? S 0:00 zmlogger: zmrrdfetch: server


    2) /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
    Host: Error
    timestamp,Aug 16 23:20:03,Aug 13 23:20:04,clam_events,mta_delay,mta_volume,filter_v irus,filter_count,mta_count,filter_spam,sendmail_e vents
    1382866350,,,,,,,,,,
    1382866380,,,,,,,,,,
    1382866410,,,,,,,,,,
    1382866440,,,,,,,,,,
    ...


    3) /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats
    Host: Error
    timestamp,Aug 16 23:20:03,Aug 13 23:20:04,clam_events,mta_delay,mta_volume,filter_v irus,filter_count,mta_count,filter_spam,sendmail_e vents
    1382866500,,,,,,,,,,
    1382866800,,,,,,,,,,
    1382867100,,,,,,,,,,
    ...


    4) grep -w MTA /var/log/zimbra-stats.log
    Oct 28 10:20:27 mail01 zimbramon[10783]: 10783:info: MTA: proxy: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,0.624713958810069,65569761,0,244,437,0,0
    Oct 28 10:20:27 mail01 zimbramon[10783]: 10783:info: MTA: proxy: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,2.49315068493151,75810026,0,270,438,0,0
    Oct 28 10:30:18 mail01 zimbramon[14393]: 14393:info: MTA: proxy: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,0.375872382851445,78480203,0,633,1003,0,0
    Oct 28 10:30:18 mail01 zimbramon[14393]: 14393:info: MTA: proxy: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,1.8169014084507,178409580,0,312,497,0,0


    5) tail /var/log/zimbra-stats.log
    Oct 28 10:35:37 mail01 mailboxd: INFO [mailboxd.csv] [] slogger - :::60ed918d-a85c-4be5-88b4-bcf9c57e4b67:::e,acl_cache_hit_rate,account_cache_ size,account_cache_hit_rate,cos_cache_size,cos_cac he_hit_rate,domain_cache_size,domain_cache_hit_rat e,server_cache_size,server_cache_hit_rate,ucservic e_cache_size,ucservice_cache_hit_rate,zimlet_cache _size,zimlet_cache_hit_rate,group_cache_size,group _cache_hit_rate,xmpp_cache_size,xmpp_cache_hit_rat e,gc_parnew_count,gc_parnew_ms,gc_concurrentmarksw eep_count,gc_concurrentmarksweep_ms,gc_minor_count ,gc_minor_ms,gc_major_count,gc_major_ms,mpool_code _cache_used,mpool_code_cache_free,mpool_par_eden_s pace_used,mpool_par_eden_space_free,mpool_par_surv ivor_space_used,mpool_par_survivor_space_free,mpoo l_cms_old_gen_used,mpool_cms_old_gen_free,mpool_cm s_perm_gen_used,mpool_cms_perm_gen_free,heap_used, heap_free:: 10/28/2013 10:35:37,6,487447,6,6,487447,78,0.28205128:::88921 8a0-18ac-43f7-b820-590df99c98b9:::
    Oct 28 10:35:37 mail01 mailboxd: INFO [mailboxd.csv] [] slogger - :::889218a0-18ac-43f7-b820-590df99c98b9:::205128205,24,0.041666666666666664,7 ,22.714285714285715,127,0.007874015748031496,100.0 ,35.714285714285715,88.83878241262683,26,32.423076 92307692,106,1.0660377358490567,51,1.7843137254901 962,0.0,0,0,0.0,0.0,0.0,0,0.0,105855,3.39703475498 21893,302,8.278145695364238,0,1000,0,1,1,4,0,0,145 ,8,0,0,2,14,16,565,1981,999,99.1832468102852,85.07 041568360373,839,97.03289325647941,3,98.1780069274 4144,3,99.3039418078058,4,99.95889580473059,0,0.0, 28,94.09226172833651,75,72.56154120585087,0,0.0,27 57,335765,8,949,2757,335765,8,949,35706560,403776, 346640024,66105704,27004488,24572344,805495712,745 348192,144026232,95155592,1179140224,836026240


    6) zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)


    7) zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)



    Hoping that this will help you solve my problem.
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  8. #8
    MyLive is offline Active Member
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    I have the same Error

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