Results 1 to 5 of 5

Thread: twice copy in inbox

  1. #1
    netvadi is offline Member
    Join Date
    Jan 2008
    Posts
    13
    Rep Power
    7

    Default twice copy in inbox

    Dear All,

    We have installed new zimbra 8.0.4. we have configured forwarding mail in user1@domain.com in administration screen (when ever mail comes to user1@domain.com, copy will go to user2@domain.com)


    if user3@domain.com sending mail to user1@domain.com and cc to user2@domain.com.

    in user2@domain.com inbox getting 2 copy of the same mail.

    Solution pls.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    Quote Originally Posted by netvadi View Post
    if user3@domain.com sending mail to user1@domain.com and cc to user2@domain.com.

    in user2@domain.com inbox getting 2 copy of the same mail.
    With that configuration why would you expect there to be anything else but two copies of the same mail in the Inbox of user2?

    Quote Originally Posted by netvadi View Post
    Solution pls.
    Don't send two copies of the same email to one user?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    netvadi is offline Member
    Join Date
    Jan 2008
    Posts
    13
    Rep Power
    7

    Default

    i need only copy of mail, but i have received two copy in user2 mail box

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    Quote Originally Posted by netvadi View Post
    i need only copy of mail, but i have received two copy in user2 mail box
    As I mentioned earlier, your configuration makes sure that you receive two copies of the email. Why are you send them two copies? This is a problem that you've created, remove the forward from the mailbox and send the user just one copy of the email.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    netvadi is offline Member
    Join Date
    Jan 2008
    Posts
    13
    Rep Power
    7

    Default

    Sorry to Bug you again. may be i explained wrongly in previous post. for an example

    customer sends mail to two of our Id's like

    From: cutomer@domain.com
    To: abc@example.com
    CC: 123@example.com

    in our server we configured mail forward option for 123@example.com to abc@example.com.
    (We configured this option because not all the customers mark a copy to abc@example.com sometimes
    they directly send to 123@example.com)

    in this scenario, in the previous versions of Zimbra we use to get only one copy in abc@example.com but, now we are
    getting two copies of the same mail. pls help.

    Thanks in advance

    Vadi.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 2
    Last Post: 12-01-2010, 07:57 AM
  2. Replies: 2
    Last Post: 09-09-2010, 04:42 PM
  3. How can I copy or move Zimbra desktop inbox files?
    By dealrocker in forum Zimbra Connector for Outlook
    Replies: 1
    Last Post: 04-30-2009, 05:57 AM
  4. Replies: 2
    Last Post: 06-19-2008, 12:16 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •