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Thread: Replying to external mails

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    thedoctor46's Avatar
    thedoctor46 is offline Intermediate Member
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    Default Replying to external mails

    when users are replying to external mails, they have to save it first to draft before they can send it out, how can i make this to be sent straight away without saving in draft

    thanks
    Mark L.

    Release 7.2.0_GA_2669.RHEL5_64_20120410001942 CentOS5_64 FOSS edition.
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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by thedoctor46 View Post
    when users are replying to external mails, they have to save it first to draft before they can send it out, how can i make this to be sent straight away without saving in draft
    You're going to have to give a bit more information than that. Has this always happened? For all users, just some or one? What happens if they try and send the message? What errors do they see? What errors are in the log file when they try to send a message? Is this with ZCS 7.2.0?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    thedoctor46's Avatar
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    Quote Originally Posted by phoenix View Post
    You're going to have to give a bit more information than that. Has this always happened? For all users, just some or one? What happens if they try and send the message? What errors do they see? What errors are in the log file when they try to send a message? Is this with ZCS 7.2.0?
    All users that has external mail account, when creating new mail and send it to external parties, they can send it straight away, but during reply and forward they have to save it first into draft then send it,

    ZimbraExternalMailError.jpg
    To be OLD and WISE
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    phoenix is offline Zimbra Consultant & Moderator
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    You should search the forums when you get an error like this and see what other threads and possible solutions you'll find, see if they provide any solutions.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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