Results 1 to 5 of 5

Thread: Problem send email to aol domain

  1. #1
    maschimidt is offline Senior Member
    Join Date
    Mar 2009
    Location
    Vitória - ES - Brazil
    Posts
    63
    Rep Power
    6

    Unhappy Problem send email to aol domain

    Hello
    I'm using version
    Release 8.0.4_GA_5737.RHEL6_64_20130524120036 RHEL6_64 FOSS edition.
    CentOS release 6.4 (Final)

    ================================================== ============
    I'm having trouble sending email's domain to AOL
    I get the message below

    Sep 12 09:51:52 mail postfix / smtp [19391]: 74EC11599829: <xxxxxxxx@aol.com> to =, relay = 127.0.0.1 [127.0.0.1]: 10032, delay = 0:31, delays = 0.05 / 0 / 0/0.26, dsn = 2.0.0, status = sent (250 2.0.0 from MTA (smtp: [127.0.0.1]: 10025): 250 2.0.0 Ok: queued the B8148159985B)
    Sep 12 09:51:55 mail postfix / smtp [21988]: B8148159985B: <xxxxxxxx@aol.com> to =, relay = mailin-01.mx.aol.com [64.12.90.1]: 25, delay = 2.3, delays = 0.01/0/2.3/0, dsn = 4.0.0, status = deferred (host mailin-01.mx.aol.com [64.12.90.1] refused to talk to me: 554 - (RTR: CH) http: / / postmaster.info.aol.com/errors/554rtrch.html 554 Connecting IP: 200.241.xxx.xxx)
    ================================================== ========

    I have done tests reverse DNS, all are OK

    ; << >> DiG 9.2.4 << >> mx xxxxxxxxxxx.org.br
    ;; Global options: printcmd
    ;; Got answer:
    ,, - >> HEADER << - opcode: QUERY, status: NOERROR, id: 21720
    ;; Flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    , santarita.org.br. IN MX

    ;; ANSWER SECTION:
    xxxxxxxxxx.org.br. 17230 IN MX 5 mail.xxxxxxxxxx.org.br.

    ;; Query time: 35 msec
    ;; SERVER: 127.0.0.1 # 53 (127.0.0.1)
    ;; WHEN: Thu Sep 12 10:15:59 2013
    ;; MSG SIZE rcvd: 55
    ================================================== ==========

    I'm not listed in any SPAM List

    I can not support with AOL, and this board charging me, someone help me?



    Thank you.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,491
    Rep Power
    56

    Default

    Quote Originally Posted by maschimidt View Post
    I'm not listed in any SPAM List
    I'm afraid that's something you need to contact AOL about, it's their server that's rejecting your email, we can't tell you why it's doing that.

    Quote Originally Posted by maschimidt View Post
    I can not support with AOL, and this board charging me, ...
    I don't uderstand what you mean by that statement.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    maschimidt is offline Senior Member
    Join Date
    Mar 2009
    Location
    Vitória - ES - Brazil
    Posts
    63
    Rep Power
    6

    Default

    Sorry
    Expressed myself wrong
    The boss wants a return, why your email was not sent to AOL, and unfortunately I can not contact Support AOL

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,491
    Rep Power
    56

    Default

    Quote Originally Posted by maschimidt View Post
    Sorry
    Expressed myself wrong
    That's OK, no need to apologise.

    Quote Originally Posted by maschimidt View Post
    The boss wants a return, why your email was not sent to AOL, and unfortunately I can not contact Support AOL
    As I said earlier, this is something that only AOL can tell you about. If you're definitely not on any blacklist then they should give you an explanation. It's also possible that they consider the IP block that you're on may be a problem We can't tell you what the reason is that AOL is rejecting your posts.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    chauvetp is offline Elite Member
    Join Date
    Apr 2008
    Location
    New Paltz, NY
    Posts
    308
    Rep Power
    7

    Default

    AOL is notoriously hard to get a hold of. You do want to check their postmaster website though:
    AOL Postmaster | Main / Welcome to the AOL Postmaster Website

    There is an "Open a Support Request" form there. You will also (not for this issue, but to detect issues in the future) want to get on their "Feedback Loop", which is also linked to from there.
    ---
    Paul Chauvet
    State University of New York at New Paltz

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Help, Can't send email to external domain
    By andekhi in forum Administrators
    Replies: 2
    Last Post: 11-03-2011, 12:27 AM
  2. problem to send email in the same domain ??
    By hassen.88 in forum Administrators
    Replies: 6
    Last Post: 08-10-2011, 05:45 AM
  3. problem to send email in the same domain ??
    By hassen.88 in forum Installation
    Replies: 0
    Last Post: 08-10-2011, 04:41 AM
  4. Replies: 0
    Last Post: 09-28-2010, 03:58 AM
  5. Replies: 4
    Last Post: 03-18-2010, 01:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •