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Thread: Incoming mail bouncing

  1. #1
    nunhead_man is offline Senior Member
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    Default Incoming mail bouncing

    Hi there

    That should be "Incoming" of course - dyslecix snice brityh 'ere :-)

    I'm getting this message when one of my ICT experts tries to email our Zimbra test server (**) ....

    ...............................
    SMTP error from remote mail server after RCPT TO:<andyc@xxxxx.co.uk>:
    host xxxxxxl.co.uk [xx.xx.xxx.x]: 550-Please turn on SMTP Authentication in your mail client, or login to the 550-IMAP/POP3 server before sending your message.
    ..............................

    Presume I have to turn something on somewhere but where?

    TIA all

    ** ZCS running over Ubuntu VM

  2. #2
    nunhead_man is offline Senior Member
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    Could this give a hint?

    Smarthost Configuration troubleshooting

    No idea how to do this from the console tho' so advice appreciated

  3. #3
    nunhead_man is offline Senior Member
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    Are all administrators on holiday?

    I need to sort this out as a matter urgency and before I loose faith in Zimbra again

  4. #4
    quanah is offline Zimbra Employee
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    The error indicates a configuration problem with the email client, not your server...
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  5. #5
    nunhead_man is offline Senior Member
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    Hi

    Thank you - you said .......

    Quote Originally Posted by quanah View Post
    The error indicates a configuration problem with the email client, not your server...
    The email client?

    I'm simply using the web interface on https://192.168.xx.xx:7071/zimbraAdmin/ and loading the mail from "manage accounts" / view mail

    Surely this indicates a server error and the "view mail window" reads straight from the server?

  6. #6
    quanah is offline Zimbra Employee
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    Interesting... did you change your postfix config to require SMTP auth for all connections?
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  7. #7
    nunhead_man is offline Senior Member
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    Hi - thanks for the hint

    Quote Originally Posted by quanah View Post
    Interesting... did you change your postfix config to require SMTP auth for all connections?
    Remember I'm not a serious Linux tecchie - I'll have to ask the team here what postfix command I need to check / change at the console - if you have any hints that would be great.
    Last edited by nunhead_man; 08-14-2013 at 12:43 AM.

  8. #8
    nunhead_man is offline Senior Member
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    OK and thanks - edited main.cf and checked out OK - reset router gateway sessions as was and refreshed, added "mail" to domain "A" record at ISP - now WAD

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