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Thread: system failure: Unable to send message

  1. #1
    ericv is offline Starter Member
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    Default system failure: Unable to send message

    i have making an upgrade from 7.2.4 on Centos 6.4 to 8.0.4 on the same server
    no problème for the upgrade, but afer a few moment
    we have some errors

    the mail from Outlook and ZCS are blocked, Desktop and Webmail also

    the error : com.zimbra.common.service.ServiceException: system failure: Unable to send message

    in mailbox.log :

    com.zimbra.common.service.ServiceException: system failure: Unable to send message
    ExceptionId:qtp74250619-246:https://10.10.12.111:443/service/soa...82535768acce23
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:692)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:448)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:232)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:166)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:522)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:385)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:258)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:293)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:209)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.eclipse.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:652)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1320)
    at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:57)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.UserAgentFilter.doFilte r(UserAgentFilter.java:82)
    at org.eclipse.jetty.servlets.GzipFilter.doFilter(Gzi pFilter.java:256)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ET agHeaderFilter.java:45)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(Zim braQoSFilter.java:114)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:473)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:344)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:315)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle( ServletHandler.java:443)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:137)
    at org.eclipse.jetty.security.SecurityHandler.handle( SecurityHandler.java:556)
    at org.eclipse.jetty.server.session.SessionHandler.do Handle(SessionHandler.java:227)
    at org.eclipse.jetty.server.handler.ContextHandler.do Handle(ContextHandler.java:1044)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(S ervletHandler.java:372)
    at org.eclipse.jetty.server.session.SessionHandler.do Scope(SessionHandler.java:189)
    at org.eclipse.jetty.server.handler.ContextHandler.do Scope(ContextHandler.java:978)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:135)
    at org.eclipse.jetty.server.handler.ContextHandlerCol lection.handle(ContextHandlerCollection.java:255)
    at org.eclipse.jetty.server.handler.HandlerCollection .handle(HandlerCollection.java:154)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.rewrite.handler.RewriteHandler.h andle(RewriteHandler.java:317)
    at org.eclipse.jetty.server.handler.DebugHandler.hand le(DebugHandler.java:81)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.server.Server.handle(Server.java :369)
    at org.eclipse.jetty.server.AbstractHttpConnection.ha ndleRequest(AbstractHttpConnection.java:486)
    at org.eclipse.jetty.server.AbstractHttpConnection.co ntent(AbstractHttpConnection.java:944)
    at org.eclipse.jetty.server.AbstractHttpConnection$Re questHandler.content(AbstractHttpConnection.java:1 005)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpPa rser.java:861)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(H ttpParser.java:240)
    at org.eclipse.jetty.server.AsyncHttpConnection.handl e(AsyncHttpConnection.java:82)
    at org.eclipse.jetty.io.nio.SslConnection.handle(SslC onnection.java:196)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.han dle(SelectChannelEndPoint.java:668)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.r un(SelectChannelEndPoint.java:52)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.run Job(QueuedThreadPool.java:608)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.r un(QueuedThreadPool.java:543)
    at java.lang.Thread.run(Thread.java:722)
    Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: connect timed out; chained exception is:
    java.net.SocketTimeoutException: connect timed out
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.protoc olConnect(SmtpTransport.java:185)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:1076)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:1002)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:617)
    ... 56 more


    have you a idea ?

    Thanks

  2. #2
    ericv is offline Starter Member
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    Default

    that's ok for me
    it's solved

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by ericv View Post
    that's ok for me
    it's solved
    How about posting your solution for other forum members?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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