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Thread: mail.TRY_AGAIN error when sending from webmail

  1. #1
    xjx424 is offline Junior Member
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    Default mail.TRY_AGAIN error when sending from webmail

    Hi,
    I have started using Barracuda spam filter and only allow access to port 25 from their server. Now I am unable to send mail from webmail. Any ideas how to get around that?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by xjx424 View Post
    Any ideas how to get around that?
    Not really as you've given no information about the exact problem nor any description of your configuration. Which Zimbra version & release? What's in the log files? How is your ZCS configured to send mail, through the barracuda? Anything else you think might be pertinent?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    xjx424 is offline Junior Member
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    When I allow traffic from all on port 25 there are no problems, it's only when I block 25 to everything but barracuda's server.

    Release 8.0.4.GA.5737.UBUNTU10.64 UBUNTU10_64 FOSS edition.

    I don't send through barracuda, not filtering on outgoing.

    013-07-12 13:52:23,596 WARN [qtp204247391-310:http://***.***.***.***:80/service/soap/SendMsgRequest] [name=me@mydomain.com;mid=31;ip=23.31.192.130;ua=Zi mbraWebClient - GC27 (Win)/8.0.4_GA_5737;] smtp - Unable to connect to SMTP server localhost: java.net.ConnectException: Connection refused.
    2013-07-12 13:52:23,596 INFO [qtp204247391-310:http://***.***.***.***:80/service/soap/SendMsgRequest] [name=me@mydomain.com;mid=31;ip=23.31.192.130;ua=Zi mbraWebClient - GC27 (Win)/8.0.4_GA_5737;] smtp - Disallowing connections to localhost for 60000 milliseconds.
    2013-07-12 13:52:23,597 INFO [qtp204247391-310:http://***.***.***.***:80/service/soap/SendMsgRequest] [name=me@mydomain.com;mid=31;ip=23.31.192.130;ua=Zi mbraWebClient - GC27 (Win)/8.0.4_GA_5737;] mailop - Deleting Message (id=94527).
    2013-07-12 13:52:23,634 INFO [qtp204247391-310:http://***.***.***.***:80/service/soap/SendMsgRequest] [name=me@mydomain.com;mid=31;ip=23.31.192.130;ua=Zi mbraWebClient - GC27 (Win)/8.0.4_GA_5737;] SoapEngine - handler exception
    com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA
    ExceptionId:qtp204247391-310:http://***.***.***.***:80/service/so...c8c591a5a392e0
    Code:mail.TRY_AGAIN
    at com.zimbra.cs.mailbox.MailServiceException.TRY_AGA IN(MailServiceException.java:533)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:690)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:448)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:403)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:234)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:166)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:522)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:385)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:258)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:293)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:209)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.eclipse.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:652)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1320)
    at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:57)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.UserAgentFilter.doFilte r(UserAgentFilter.java:82)
    at org.eclipse.jetty.servlets.GzipFilter.doFilter(Gzi pFilter.java:256)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ET agHeaderFilter.java:45)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(Zim braQoSFilter.java:114)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:473)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:344)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:315)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1291)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle( ServletHandler.java:443)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:137)
    at org.eclipse.jetty.security.SecurityHandler.handle( SecurityHandler.java:556)
    at org.eclipse.jetty.server.session.SessionHandler.do Handle(SessionHandler.java:227)
    at org.eclipse.jetty.server.handler.ContextHandler.do Handle(ContextHandler.java:1044)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(S ervletHandler.java:372)
    at org.eclipse.jetty.server.session.SessionHandler.do Scope(SessionHandler.java:189)
    at org.eclipse.jetty.server.handler.ContextHandler.do Scope(ContextHandler.java:978)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:135)
    at org.eclipse.jetty.server.handler.ContextHandlerCol lection.handle(ContextHandlerCollection.java:255)
    at org.eclipse.jetty.server.handler.HandlerCollection .handle(HandlerCollection.java:154)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.rewrite.handler.RewriteHandler.h andle(RewriteHandler.java:317)
    at org.eclipse.jetty.server.handler.DebugHandler.hand le(DebugHandler.java:81)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:116)
    at org.eclipse.jetty.server.Server.handle(Server.java :369)
    at org.eclipse.jetty.server.AbstractHttpConnection.ha ndleRequest(AbstractHttpConnection.java:486)
    at org.eclipse.jetty.server.AbstractHttpConnection.co ntent(AbstractHttpConnection.java:944)
    at org.eclipse.jetty.server.AbstractHttpConnection$Re questHandler.content(AbstractHttpConnection.java:1 005)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpPa rser.java:861)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(H ttpParser.java:235)
    at org.eclipse.jetty.server.AsyncHttpConnection.handl e(AsyncHttpConnection.java:82)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.han dle(SelectChannelEndPoint.java:668)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.r un(SelectChannelEndPoint.java:52)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.run Job(QueuedThreadPool.java:608)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.r un(QueuedThreadPool.java:543)
    at java.lang.Thread.run(Thread.java:722)
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(Abstrac tPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress( AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractP lainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:391)
    at java.net.Socket.connect(Socket.java:579)
    at com.zimbra.cs.mailclient.MailConnection.newSocket( MailConnection.java:419)
    at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:74)
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.protoc olConnect(SmtpTransport.java:183)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:1076)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:1002)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:617)
    ... 56 more
    2013-07-12 13:52:23,635 INFO [qtp204247391-310:http://***.***.***.***:80/service/soap/SendMsgRequest] [name=me@mydomain.com;mid=31;ip=23.31.192.130;ua=Zi mbraWebClient - GC27 (Win)/8.0.4_GA_5737;] soap - SendMsgRequest elapsed=3069

  4. #4
    xjx424 is offline Junior Member
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    I figured out the solution. I needed to allow traffic from 127.0.0.1 to port 25 too.
    Release 8.0.4.GA.5737.UBUNTU10.64 UBUNTU10_64 FOSS edition.

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