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Thread: No statistics in 8.0.4 upgrade

  1. #1
    wtmann is offline Starter Member
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    Default No statistics in 8.0.4 upgrade

    Hi,

    I upgraded my server from 8.0.2 to 8.0.4 (also upgrading my Ubuntu server from 10.04 LTS to 12.04 LTS) yesterday and everything seemed fine. However, whenever I go into the statistics I get this error:

    Riscontrato errore server
    Messaggio: system failure: Unable to read logger stats Codice di errore: service.FAILURE Method: [unknown] Dettagli:soap:Receiver

    I Google'd the problem but I didn't find much about this. I found a page on the wiki that gave a series of commands to run and to post the results here. The commands I ran are:

    zmloggerctl status; echo $?; ps ax | grep zmlogger (no problems)
    /opt/zimbra/libexec/zmrrdfetch -f zmmtastats (no problems)
    /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats (no problems)
    grep -w MTA /var/log/zimbra-stats.log (no problems)
    tail /var/log/zimbra-stats.log (no problems)
    zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20 (system failure error)
    zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50 (system failure error)

    The complete output is attached.

    Any ideas on what's wrong? Thanks.

    stats_debug.txt

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    What is the exact file name that you used for the upgrade of Zimbra? I've said this before but in-place upgrades are never a good idea, you should always do a clean install of your distribution then move your ZCS install to the new release - you can see many threads on the forums that have problems with this approach.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    wtmann is offline Starter Member
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    Quote Originally Posted by phoenix View Post
    What is the exact file name that you used for the upgrade of Zimbra? I've said this before but in-place upgrades are never a good idea, you should always do a clean install of your distribution then move your ZCS install to the new release - you can see many threads on the forums that have problems with this approach.
    The file I used for the upgrade was: zcs-8.0.4_GA_5737.UBUNTU12_64.20130524120036.tgz.

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