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Thread: Messages occasionally fail on send

  1. #11
    pyc
    pyc is offline Intermediate Member
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    this is happening also, but now always when i try to send message!

    2013-04-30 13:01:04,691 INFO [qtp1356777178-114:https://192.168.2.124:443/service/soap/SendMsgRequest] [name=proba@player.rs;mid=3;ip=80.93.235.86;ua=Zimb raWebClient - FF20 (Win)/8.0.3_GA_5664;] mailop - Deleting Message (id=680).
    2013-04-30 13:01:04,832 INFO [qtp1356777178-114:https://192.168.2.124:443/service/soap/SendMsgRequest] [name=proba@player.rs;mid=3;ip=80.93.235.86;ua=Zimb raWebClient - FF20 (Win)/8.0.3_GA_5664;] SoapEngine - handler exception
    com.zimbra.cs.mailbox.MailServiceException: Invalid address: trancephorm <xxx@xxx.com>. com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: MESSAGE_NOT_DELIVERED; chained exception is:
    com.zimbra.cs.mailclient.smtp.InvalidRecipientExce ption: RCPT failed: Invalid recipient xxx@xxx.com: 550 Please turn on SMTP Authentication in your mail client. xxx.xxx.xxx
    ExceptionId:qtp1356777178-114:https://192.168.2.124:443/service/so...d2b1dea42874cb
    Code:mail.SEND_ABORTED_ADDRESS_FAILURE Arginvalid, STR, "trancephorm <xxx.@xxx.com>")
    at com.zimbra.cs.mailbox.MailServiceException.interna l_SEND_FAILURE(MailServiceException.java:513)
    at com.zimbra.cs.mailbox.MailServiceException.SEND_AB ORTED_ADDRESS_FAILURE(MailServiceException.java:51 7)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:681)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:448)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:403)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:234)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:166)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:500)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:363)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:236)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:290)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:206)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.eclipse.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:565)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1361)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:57)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1332)
    at org.eclipse.jetty.servlets.UserAgentFilter.doFilte r(UserAgentFilter.java:77)
    at org.eclipse.jetty.servlets.GzipFilter.doFilter(Gzi pFilter.java:181)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1332)
    at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(Zim braQoSFilter.java:114)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1332)
    at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:464)
    at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSF ilter.java:327)
    at org.eclipse.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1332)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle( ServletHandler.java:477)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:119)
    at org.eclipse.jetty.security.SecurityHandler.handle( SecurityHandler.java:524)
    at org.eclipse.jetty.server.session.SessionHandler.do Handle(SessionHandler.java:227)
    at org.eclipse.jetty.server.handler.ContextHandler.do Handle(ContextHandler.java:1031)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(S ervletHandler.java:406)
    at org.eclipse.jetty.server.session.SessionHandler.do Scope(SessionHandler.java:186)
    at org.eclipse.jetty.server.handler.ContextHandler.do Scope(ContextHandler.java:965)
    at org.eclipse.jetty.server.handler.ScopedHandler.han dle(ScopedHandler.java:117)
    at org.eclipse.jetty.server.handler.ContextHandlerCol lection.handle(ContextHandlerCollection.java:250)
    at org.eclipse.jetty.server.handler.HandlerCollection .handle(HandlerCollection.java:149)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:111)
    at org.eclipse.jetty.rewrite.handler.RewriteHandler.h andle(RewriteHandler.java:312)
    at org.eclipse.jetty.server.handler.DebugHandler.hand le(DebugHandler.java:77)
    at org.eclipse.jetty.server.handler.HandlerWrapper.ha ndle(HandlerWrapper.java:111)
    at org.eclipse.jetty.server.Server.handle(Server.java :349)
    at org.eclipse.jetty.server.AbstractHttpConnection.ha ndleRequest(AbstractHttpConnection.java:452)
    at org.eclipse.jetty.server.AbstractHttpConnection.co ntent(AbstractHttpConnection.java:894)
    at org.eclipse.jetty.server.AbstractHttpConnection$Re questHandler.content(AbstractHttpConnection.java:9 48)
    at org.eclipse.jetty.http.HttpParser.parseNext(HttpPa rser.java:857)
    at org.eclipse.jetty.http.HttpParser.parseAvailable(H ttpParser.java:235)
    at org.eclipse.jetty.server.AsyncHttpConnection.handl e(AsyncHttpConnection.java:77)
    at org.eclipse.jetty.io.nio.SslConnection.handle(SslC onnection.java:191)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.han dle(SelectChannelEndPoint.java:606)
    at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.r un(SelectChannelEndPoint.java:46)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.run Job(QueuedThreadPool.java:603)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.r un(QueuedThreadPool.java:538)
    at java.lang.Thread.run(Thread.java:722)
    Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: MESSAGE_NOT_DELIVERED; chained exception is:
    com.zimbra.cs.mailclient.smtp.InvalidRecipientExce ption: RCPT failed: Invalid recipient xxx@xxx.com: 550 Please turn on SMTP Authentication in your mail client. mail.player.rs
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.notify (SmtpTransport.java:298)
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.sendMe ssage(SmtpTransport.java:230)
    at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:1077)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:1002)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:617)
    ... 52 more
    2013-04-30 13:01:04,833 INFO [qtp1356777178-114:https://192.168.2.124:443/service/soap/SendMsgRequest] [name=xxxx@xxx.xx;mid=3;ip=80.93.235.86;ua=ZimbraWe bClient - FF20 (Win)/8.0.3_GA_5664;] soap - SendMsgRequest elapsed=2032

  2. #12
    Bill Brock is offline Outstanding Member
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    It appears that one of your e-mail clients is not set to authenticate and is on a different network than your mail server's trusted networks.

  3. #13
    pyc
    pyc is offline Intermediate Member
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    Thanks for trying to help, but my problem is much deeper. I already spent about 5 working days trying to solve it. Webmail and Zimbra Desktop client which I've tried so far are fully set. It's just that sometimes does and sometimes it doesn't work. Sometimes I have to push the send button 5-6 times for an email to be sent. Webmail is supposed to work from everywhere, right? Zimbra Desktop also? But I get that unsuccessful sendings no matter from where I access the mail server, inside or outside, it's always the same.....

    Currently I'm desperate about it all. In my relatively rich administrator experience, this problem may be the worst one I had .. And my employeer is kind of heavy on paid support, but if you ask me I would buy Zimbra because it's best no matter it gives me much headache. Really I think it's some bug that shows only in my kind of environment...

  4. #14
    ccelis5215 is offline Elite Member
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    Did you check mynetworks?

    Code:
    su - zimbra
    $ postconf mynetworks
    Code:
    zmprov getServer zimbra.example.com | grep zimbraMtaMyNetworks
    In both cases your output must be:

    Code:
    mynetworks = 127.0.0.0/8 192.168.2.0/24
    ccelis

  5. #15
    pyc
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    Yes, that's the exact output in both cases.

  6. #16
    pyc
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    After all the hassle, I concluded the primary problem here is that I installed split DNS system (dnsmasq powered), after I installed Zimbra. That is serious mess that cannot be fixed, at least easily. Decided to go with fresh installation. Too bad I followed some tutorial which is was obviosly designed for mail servers on the public ip, not firewalled...

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