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Thread: Zimbra 8 on Ubuntu 12.04 won't start after reboot

  1. #1
    lieutdan13 is offline Member
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    Exclamation Zimbra 8 on Ubuntu 12.04 won't start after reboot

    After a fresh install of Zimbra 8.0.1 on Ubuntu 12.04, I rebooted and the Zimbra services did not start. Here is what I have done. I have not rebooted yet after performing this procedure. I will keep you posted.

    Code:
    root@zimbra:~# su - zimbra -c "zmcontrol -v"
    Release 8.0.1.GA.5438.UBUNTU12.64 UBUNTU12_64 FOSS edition.
    
    root@zimbra:~# chkconfig --list | grep zimbra
    zimbra                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
    
    root@zimbra:~# chkconfig zimbra on
    insserv: Script zimbra is broken: incomplete LSB comment.
    insserv: missing `Default-Stop:'   entry: please add even if empty.
    insserv: Service nscd has to be enabled to start service zimbra
    insserv: Service cron has to be enabled to start service zimbra
    insserv: exiting now!
    /sbin/insserv failed, exit code 1
    
    ### Added the follow line to /etc/init.d/zimbra ###
    # Default-Stop:   0 1 2 6
    
    ### Changed the following line to the line after that ###
    # Required-Start: $network $remote_fs $syslog $time ncsd cron
    # Required-Start: $network $remote_fs $syslog $time
    
    ### Added "2" to Default-Start ###
    
    root@zimbra:~# chkconfig --del zimbra
    root@zimbra:~# insserv /etc/init.d/zimbra
    ### After the above command I get a bunch of errors ###
    ...clip...
    The script you are attempting to invoke has been converted to an Upstart
    job, but lsb-header is not supported for Upstart jobs.
    insserv: warning: script 'plymouth-upstart-bridge' missing LSB tags and overrides
    insserv: Default-Start undefined, assuming empty start runlevel(s) for script `plymouth-upstart-bridge'
    insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `plymouth-upstart-bridge'
    The script you are attempting to invoke has been converted to an Upstart
    job, but lsb-header is not supported for Upstart jobs.
    insserv: warning: script 'screen-cleanup' missing LSB tags and overrides
    insserv: Default-Start undefined, assuming empty start runlevel(s) for script `screen-cleanup'
    insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `screen-cleanup'
    The script you are attempting to invoke has been converted to an Upstart
    job, but lsb-header is not supported for Upstart jobs.
    insserv: warning: script 'passwd' missing LSB tags and overrides
    insserv: Default-Start undefined, assuming empty start runlevel(s) for script `passwd'
    insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `passwd'
    ...clip...
    root@zimbra:~# chkconfig --list | grep zimbra
    zimbra                    0:off  1:off  2:on   3:on   4:on   5:on   6:off
    This is a live server, so I will need to reboot at an appropriate time (tonight). I will report back to say if this fixes the issue. If it does, then I would say that Zimbra has a bug in the installation process.

  2. #2
    lieutdan13 is offline Member
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    This did the trick! I'm really not sure if my solution is acceptable considering the amount of errors thrown. But something like this shouldn't happen on a fresh install of a supported OS. And yes, my Ubuntu 12.04 LTS is 64-bit. Any other better supported suggestions are welcome.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by lieutdan13 View Post
    But something like this shouldn't happen on a fresh install of a supported OS.
    It doesn't happen, the install procedures are tested to work in their specific environment and there are staff at Zimbra that do these installs (on a regular basis) for this environment without problems - I've also done it several times without problems. Having said that, if you think there's a specific problem for your install then I'd suggest you file a bug report just in case it is a specific error with that ZCS install.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    lieutdan13 is offline Member
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    Quote Originally Posted by phoenix View Post
    Having said that, if you think there's a specific problem for your install then I'd suggest you file a bug report just in case it is a specific error with that ZCS install.
    Ok. If I have some spare time, I will definitely try a fresh installation again to see if I can reproduce the problem. If I find the same thing has happened, I will file a bug report then.

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