Zimbra 8 on Ubuntu 12.04 won't start after reboot

[lieutdan13]

After a fresh install of Zimbra 8.0.1 on Ubuntu 12.04, I rebooted and the Zimbra services did not start. Here is what I have done. I have not rebooted yet after performing this procedure. I will keep you posted.

root@zimbra:~# su - zimbra -c "zmcontrol -v"
Release 8.0.1.GA.5438.UBUNTU12.64 UBUNTU12_64 FOSS edition.

root@zimbra:~# chkconfig --list | grep zimbra
zimbra                    0:off  1:off  2:off  3:off  4:off  5:off  6:off

root@zimbra:~# chkconfig zimbra on
insserv: Script zimbra is broken: incomplete LSB comment.
insserv: missing `Default-Stop:'   entry: please add even if empty.
insserv: Service nscd has to be enabled to start service zimbra
insserv: Service cron has to be enabled to start service zimbra
insserv: exiting now!
/sbin/insserv failed, exit code 1

### Added the follow line to /etc/init.d/zimbra ###
# Default-Stop:   0 1 2 6

### Changed the following line to the line after that ###
# Required-Start: $network $remote_fs $syslog $time ncsd cron
# Required-Start: $network $remote_fs $syslog $time

### Added "2" to Default-Start ###

root@zimbra:~# chkconfig --del zimbra
root@zimbra:~# insserv /etc/init.d/zimbra
### After the above command I get a bunch of errors ###
...clip...
The script you are attempting to invoke has been converted to an Upstart
job, but lsb-header is not supported for Upstart jobs.
insserv: warning: script 'plymouth-upstart-bridge' missing LSB tags and overrides
insserv: Default-Start undefined, assuming empty start runlevel(s) for script `plymouth-upstart-bridge'
insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `plymouth-upstart-bridge'
The script you are attempting to invoke has been converted to an Upstart
job, but lsb-header is not supported for Upstart jobs.
insserv: warning: script 'screen-cleanup' missing LSB tags and overrides
insserv: Default-Start undefined, assuming empty start runlevel(s) for script `screen-cleanup'
insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `screen-cleanup'
The script you are attempting to invoke has been converted to an Upstart
job, but lsb-header is not supported for Upstart jobs.
insserv: warning: script 'passwd' missing LSB tags and overrides
insserv: Default-Start undefined, assuming empty start runlevel(s) for script `passwd'
insserv: Default-Stop  undefined, assuming empty stop  runlevel(s) for script `passwd'
...clip...
root@zimbra:~# chkconfig --list | grep zimbra
zimbra                    0:off  1:off  2:on   3:on   4:on   5:on   6:off

This is a live server, so I will need to reboot at an appropriate time (tonight). I will report back to say if this fixes the issue. If it does, then I would say that Zimbra has a bug in the installation process.

[lieutdan13]

This did the trick! I'm really not sure if my solution is acceptable considering the amount of errors thrown. But something like this shouldn't happen on a fresh install of a supported OS. And yes, my Ubuntu 12.04 LTS is 64-bit. Any other better supported suggestions are welcome.

[phoenix]

But something like this shouldn't happen on a fresh install of a supported OS.

It doesn't happen, the install procedures are tested to work in their specific environment and there are staff at Zimbra that do these installs (on a regular basis) for this environment without problems - I've also done it several times without problems. Having said that, if you think there's a specific problem for your install then I'd suggest you file a bug report just in case it is a specific error with that ZCS install.

[lieutdan13]

Having said that, if you think there's a specific problem for your install then I'd suggest you file a bug report just in case it is a specific error with that ZCS install.

Ok. If I have some spare time, I will definitely try a fresh installation again to see if I can reproduce the problem. If I find the same thing has happened, I will file a bug report then.